I couldn't be happier with the job Agawam Pack and Ship did sending a Bose sound system to my…read morehome. They padded and packed that thing so that it would have survived a nuclear attack. (Slight exaggeration). I didn't have the original packaging, so they wrapped it in 3 layers of bubble wrap, built a box around that and wrapped THAT in several more layers of bubble wrap liberally securing it with about three rolls of packing tape per layer, (Another slight exaggeration). It did take me about 15 minutes to get it unpacked and it was in perfect condition. this was a legacy from my sister who passed away so it was a lot more important to me than just a sound system and I was very grateful they did such a great job. Given all the work, supplies, and the high cost of shipping anything, I thought their prices were very reasonable as well. Highly recommend!

A hidden jem! So extremely helpful and reasonable pricing…read morefor packing. Very friendly and helpful

I visit this Fed Ex store many times. I stopped utilizing UPS because of the rude, impersonal and…read morean uncomfortable feeling that I'm bothering them when asking a question. Jenny, Amyah & Yar's smile, personality and professionalism make my experience at this branch awesome. All three are attentive and work great as a team. All three are always present, meaning and always have their undivided sincere attention. These 3 young ladies represent Fed Ex excellent. Continue to inspire your staff and remind them how amazing they are and how much customers appreciate them.

It's perhaps unexpected for you out here that I am reviewing this but then again you have to see…read morethe whole picture before saying anything. Okay in ways it has some stuff like coffee, food, lottery, alcohol & even printing/shipping capacity & this is an asset if say (my case so) you have to make copies of your ID for tax purposes so you can mail out & they even got it plus they show you what they've done so you can tell them if okay or not but they will make sure it's right & properly done. My case was low cost & even if you have to pay a slight fee for a card nevertheless no complaints from me & they even sent a text with receipt in so you can mark on your statement. Now you know.

From the owner: We are rated the most trusted store, serving in neighborhood from more than 40+ years and people…read morealso called us “The Purple Store”. Now we are part of Shipping Industry and also offer all the services offed by Post Office(Shipping via FedEx, UPS, USPS) with more convenient way. Now also selling BEER & WINE. So, no more stand in line and west your precious time. We have unexpected addition of beer and wine sales, we offer an ever-evolving range of convenient services to meet your needs. Offer daily necessary items like milk, bread, eggs, fresh cheese, frozen items, all kinds of drinks, home grocery, chips, candy, always fresh coffee at affordable price. Offer full lottery & tobacco products (like cigarette, chewing tobacco, E-Cig). We are authorized pickup center for Wish & retailers of Lycamobile. We also offer affordable ATM services. Now you can buy any Crypto currency at our ATM machine at very low fees. In addition to this, our customer service representatives are very friendly and cooperative. Offering new services… Shipping domestic & international via UPS, FedEx & USPS Full printing solution for individual & business Faxing & copying services for individual & business Public Notary Passport photo & processing services Reliable document Shredding Service for individual or business. For our customers' convenience. Accepted payment methods… EBT All major credit & debit card Apple pay Samsung pay Cash App

these guys suck donkey!!! a bag of rocks can deliver better if i were you id avoid this service bc…read more like another reviewer had the same problem. i ordered something and i didn't expect it to be delivered by the worse delivery service (fedex) in the entire world left my package at the wrong apt luckily the fn cold didn't damage it . not to impressed. avoid!!!! fedex. get your item delivered by ups!! ups is the goat 100%

I would give o stars if possible. Tell me how this makes sense. I am an ebay seller, who packages…read moreall shipments properly. I always use usps because i never have problems with them, and the one time I did they refunded my damaged package after I refunded the buyer. So this buyer chose fed ex, i drop it off at a walgreens for fed ex package pick up for them to send. They absolutely mangled the package and destroyed the item my buyer bought. It was properly packaged and labeled fragile, I filed the claim all my proof of what it looked like in perfect condition and the damage from the pictures the buyer sent me. How do you destroy a package and deny a refund. SCUMBAGS!!!!! Never use these grimey maggots. almost $20 shipping fee $45 item refund, taxes of $12.99, what does fed ex do. Deny my claim with all my proof, and I'm out almost $100 because of incompetence. There has to be a way to get my money back.

Don't go here for notary. As a notary myself I know the law and rules. The lady here marked on my…read morelegal document in a place other than the notary block, voiding it. She's got a shitty attitude also.

I purchased a one page printing job on their website to print out the shipping slip for a large…read morepackage. It was heavy and I lugged it into the store and approached the counter to give them my order # like I have done a handful of times in the past. Would you believe that not one of the three employees working (one of which WAS THE OWNER) could figure out how to print it out!? This is one black and white shipping slip I'm talking about here After around 10 minutes of being left without any explanation of what was happening, I explained that I needed to leave for work. There was no apology for the inconvenience, no offer to hold my package until someone who knows what they're doing can help me out, and of course no mention of a reimbursement. Just a shrug and the excuse that, "We don't know how to do this and the guy that's usually here is out." At this point, learning that this is the owner telling me this, I was frustrated. I asked him how something that usually take me less than 5 minutes to do is now going on almost 15 mins and why do they think that telling a customer that "we don't know how" is a help to anyone, and I am met with this guy giving me a "time out" sign right in my face like he was the referee who showed up to the wrong game. That was it. What kind of business owner acts like that? I went to the Longmeadow store the next night and was in and out in maybe 3 minutes with the employee even helping me carry my heavy package in from my car. Night and day difference. There's a reason why this place has so many negative reviews. Stay away.

Wonderful and very helpful staff. They have so many useful items. It is always a pleasure to stop…read moreby the store.

Very rude service here. Just came in to make photo copies. A woman who worked here kept asking if…read moreI knew how to use the machine. I said I could figure it out, meaning I know how. She then kept lurking and trying to "help". It was very rude. Hard to explain here. I told her I was fine and she immediately said snidely, "Well, you told me you could 'figure it out.'" Unnecessary, rude and confrontational vibes.

UPS is a company who will lose your package and repeatedly lie to you about when you will actually…read morereceive it. Laughably useless customer service. If you want to ship something, use anyone but UPS.

Lazy. Cant say anything else. Ordered an iphone through amazon that was supposed to be here today…read more Paid for the fast shipping. Said it was out for delivery today. Nope. Waited all day, nothing. Delayed until tomorrow. Try to call them borrowing a friends phone, they aren't open, ZERO customer service on the weekends. Nobody to call so i can simply schedule a pick up because im not far, i used to work there!!! Cant call until monday... but guess what? Monday is a holiday, MLK day and they wont be delivering anything or taking any calls on monday either !!!! WTAF UPS YPU GUYS ARE HORRIBLE. I NEED MY DAMN PHONE BEFORE F*CKING TUESDAY!!!!!!!!!!!!!!!!!! DonttEVER ship through UPS. You are literally better off driving to pick it up directly from the seller yourself. I couldve literally scheduled to pick this up from the seller in New York and had this by today if it weren't for UPS. Literally useless mail service. How tf are you not going to take calls AT ALL on weekends????? JUST LET ME SCHEDULE THE DAMN PICK UP.

They are an Amazon return outlet. 12 people in line and only one person taking returns. Not that…read moregentleman's fault , but manager was not interested in fixing the problem when questioned about it.

Might not mean anything for the store, but the amazing lady that worked the Amazon counter that…read moredonated the packing peanuts for my daughter's egg drop project you were the absolute winner of the day!!! Thank you for putting the smile on her face!!

Bad. Packages get stuck here for days with no update on what's going on. Probably bad employees or…read moresomething

Now I give no stars as am sitting home and the carrier doesn't bother to ring the doorbell to…read moredeliver a package that needs to be signed for. He just puts the slip through the slot, makes me sign it and attach it to the door for next day pickup, and then brings it the following day, so now we are talking a three day delay for no reason. Please explain why the postal workers are not following the governor's mandate and wearing masks when delivery mail and making contact with customers. It's ridiculous.