Hi There, On Aug 24, 2024 letter at the lobby drop off box…read moreat 393 Belmont to NY. After a few weeks , it had come to my attention that the letter had not arrived. On their website , a missing mail form was initiated. On Sept, 25a household member contacted an employee at the local post office for an update. Even though the employee was polite and professional which was great, his answer appeared to be a training book answer of how to possibly prevent this from occurring again. We appreciate the already known information provided from the employee however, we were more interested in the letter being found and what the post office was doing to find it. The household member informed the employee that the letter was a check and the we were concerned and will cancel it. We have not yet heard of any progress. Oh yes and this is hilarious. A few days later when raining, I go out to the mailbox and observe a letter on the ground addressed to our neighbors, of course I made sure it went to the intended address. This was not the first time. To the USPS employees, Thanks for doing the hard and sometimes tedious work. May I ask all just to be a little more careful with the mail? Thank you, Mr. B

The USPS Office in Forest Park Springfield is small, but considering their size and how many people…read moreappear to be on their staff, they seem to work effectively. The desk clerk is also usually super nice, and I've never had issues with my mail or sending a package to anyone else.

Bad. Packages get stuck here for days with no update on what's going on. Probably bad employees or…read moresomething

Now I give no stars as am sitting home and the carrier doesn't bother to ring the doorbell to…read moredeliver a package that needs to be signed for. He just puts the slip through the slot, makes me sign it and attach it to the door for next day pickup, and then brings it the following day, so now we are talking a three day delay for no reason. Please explain why the postal workers are not following the governor's mandate and wearing masks when delivery mail and making contact with customers. It's ridiculous.

I'm out of town, and have been trying to call the post office for over a week (I try daily), I let…read morethe phone ring 10-15 time, and NO ONE picks up. I'm missing important mail that's NOT getting forwarded.

MTS Siding and Roofing came to my home for some damage due to high winds causing damage. I needed…read moreto get repairs immediately due to rain and snow coming and I did not want to get any further damage to my home. Matt contacted me asap and advised me he could come out the next day and do the repair. I sent him pictures of the damage and he responded with the price right away. He and one of his workers came the next day to inspect the roof for any other damage he may have missed in the pictures. Repairs were done that day with no other problems. Would recommend him to anyone looking for a good roofer and siding looking at some pictures of his work.

Reviews for the post office on 31 Palomba Dr (https://m.yelp.com/biz/us-post-office-enfield) in…read moreEnfield, CT, are mixed, often highlighting efficient, clean, and well-maintained facilities with helpful staff. However, some customer feedback notes issues with drop boxes being locked after hours. The location offers 24-hour self-service options, including packing materials, express, and priority mail. [1, 2] Key Locations and Details: * Main Branch (31 Palomba Dr): Known for being clean and well-maintained with helpful staff. * Passport Services: Available with appointments and limited walk-in hours (e.g., Thu 1:45-2:45 PM). * Hours: Open Mon-Fri 9 AM-5 PM, Sat 9 AM-1 PM, Closed Sunday. * Alternative Location (1430 Enfield St): 1430 Enfield St (https://m.yelp.com/biz/us-post-office-enfield-2) is the other main location. [1, 3, 4] Common Feedback: * Positives: Clean interior, efficient automated services, and helpful employees. * Negatives: Some reports of locked drop boxes. [1, 2] It is recommended to check specific hours on the USPS website before visiting for specialized services like passports. AI can make mistakes, so double-check responses [1] https://m.yelp.com/biz/us-post-office-enfield [2] https://m.yelp.com/biz/american-legion-post-80-enfield [3] https://www.mapquest.com/us/connecticut/us-post-office-403894834 [4] https://tools.usps.com/rcas.htm?locationId=1362612

Have gone so many times for the drop box, many times after hours, and the drop box is locked…read more I have told the staff repeatedly, and again today on Sunday, a car ride for nothing. This has been happening for years now. Nobody there seems to care. Makes m Hate that post office.

I wouldn't recommend no one to waste their time coming to this post office. Only one person…read moreworking. Always got an attitude!!!

This small neighborhood post office is just that- nothing fancy but effective…read more The Pros: Probably the best mail handler I've ever encountered. She's hilarious and quick behind the counter. She's always very helpful and extremely knowledgable. The physical location is convenient. It's right on State street across from MLK community center. The Cons: Parking here absolutely sucks, especially in the winter. The lot is small and on a dead end street. Though the mail handler is awesome, she's usually the only one there and the wait times can get a bit long. Good post office thought all in all.

A misinformed sales rep refused to let me priority 3-day ship a gaming laptop because it contained…read morean integrated lithium ion battery which i was told was not allowed on a plane. The sales rep admonished me, stating "i wouldn't want to be responsible for blowing up the plane, now would i?!" I was especially offended at this, being that i am very dark skinned and i have an arabic name. I was subsequently given a 10-day parcel postal rate and tracking number 9534911607708247130689 to ship my gaming laptop along other 70lb+ packages. the sales rep was kind enough to offer me insurance in the likelihood my package was damaged. After the transaction, i went online and discovered any electronics containing an integrated (non-removable) lithium ion battery may ship via priority express or higher however these items are barred from OVERSEAS or INTERNATIONAL flights ( due to past acts of terrorism ) -- ...well, when i read this i was pissed having exposed my laptop to 7-days of unnecessary shipping and possible damage!!! You cant argue with these people at the counter, but for future customers -- thank you, we have yelp :))

No one is picking up the phone! My package is stalled at the distribution center and there's…read morenothing I can do! Bureaucratic Nightmare!

Constantly receiving returned mail, "address unknown" and they are always good addresses!read more

I think the local West Springfield post office goes a great job. The employees go out of their way…read moreto be helpful and are super nice. They location can be busy at times and the people working there keep things moving and remain calm and helpful. I know people in our town appreciate their service.

I send an important letter priority mail with signature required.mind you it cost me 30.00 to get a…read moresignature back that the letter was receive. They sent my certified mail card back with no signature. Incompetent postal service. As far as I'm concerned my mail was never delivered. someone needs to be written up or fired. Planning on moving forward with such a request. My first attempt mysteriously got lost in the mail. I'm forced to give one star they don't deserve. Beyond pissed consumer.

Many delivery errors where my packages end up at my neighbor's. Amazon package delivered 9/19 in my…read moremailbox. I check said mailbox and guess what??? It's not there. 2nd entry: the same product that they claimed they left in my mailbox and never did, I had reordered with today being the delivery day. Guess what?? Driver claimed to have left it on my front steps. I was home all day going back and forth between my condo and the garage and not once was a package left on my front step!!! The same product that I had reordered - because of this place screwing up the first delivery - screwed up on the 2nd attempt!!!! WTF!!!!!! Be ready....I will be visiting this location first thing tomorrow!!!!