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    US Post Office

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - US Post Office

    Shipping centers

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    3 years ago

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    The UPS Store

    The UPS Store

    (26 reviews)

    Store is quick and convenient. Great location for Amazon returns and UPS package drop-offs.read more

    This was hands down the most unprofessional and combative customer service experience I have ever…read moreencountered. I visited this location to ship high value luxury designer items (valued at $3,000+) and was met with inexplicable hostility from an employee named Valerie. I paid a total of $108.93, which included a $20.95 packaging fee. Despite paying for this service, Valerie flatly refused to package or seal the box while I was present. She insisted that she would only tape and seal the package after I left the store. When I asked to simply package the item myself to ensure its security, she refused to let me touch the tape, citing "liability and stating I would cut my fingers and start to bleed and further refused to even sell me a roll of tape or an empty box so I could handle the packaging process myself instead. Leaving a $3,000 unsealed package in the hands of someone so openly rude and dismissive was not an option for me so I requested and received a full refund and took my business elsewhere. The most shocking part: I went to a different UPS location immediately after. Not only was the staff there significantly kinder and ten times more professional, but the total cost to ship the exact same 5.5lb box was only $66.19 not $108.93. Valerie's behavior was combative and she seemingly attempted to overcharge me by over $40. This location is a poor representation of the UPS brand. Save your time, your money, and your sanity go elsewhere. Why did she want my Louis Vuitton items to stay in the UPS store unboxed after I paid over $100 for shipping? Were these 2 items going to magically disappear in transit? This will be escalated to corporate as well because the customer service I experienced is quite alarming.

    US Post Office - postoffices - Updated May 2026

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