They helped with an easy & light load to CO and helped me figure out a different option for a heavy…read moreceramic piece. The were professional, helpful, and gracious even with the long line that was pretty much there the whole time I was there. Thank you!

I wish I had more treasured treasured items ship to from Connecticut -- because of our experience…read morewith We Pack & Ship. I think they could pack eggs and have them show up unbroken 3,000 miles later. They partner with Yellow Freight which brings the cost to half of what other shippers charge (who use various mail services). When Yellow Freight forgot to scan the four handmade box crates in Chicago (apparently quite unusual) and we weren't sure where they were, Scott offered to call Yellow Freight and described the crates so that could be more easily found. Everything arrived in perfect order and the boxes & inserts that Scott made were amazing. This is a family business, run by Scott and his wife, and they care about what they do. It shows.

It's perhaps unexpected for you out here that I am reviewing this but then again you have to see…read morethe whole picture before saying anything. Okay in ways it has some stuff like coffee, food, lottery, alcohol & even printing/shipping capacity & this is an asset if say (my case so) you have to make copies of your ID for tax purposes so you can mail out & they even got it plus they show you what they've done so you can tell them if okay or not but they will make sure it's right & properly done. My case was low cost & even if you have to pay a slight fee for a card nevertheless no complaints from me & they even sent a text with receipt in so you can mark on your statement. Now you know.

From the owner: We are rated the most trusted store, serving in neighborhood from more than 40+ years and people…read morealso called us “The Purple Store”. Now we are part of Shipping Industry and also offer all the services offed by Post Office(Shipping via FedEx, UPS, USPS) with more convenient way. Now also selling BEER & WINE. So, no more stand in line and west your precious time. We have unexpected addition of beer and wine sales, we offer an ever-evolving range of convenient services to meet your needs. Offer daily necessary items like milk, bread, eggs, fresh cheese, frozen items, all kinds of drinks, home grocery, chips, candy, always fresh coffee at affordable price. Offer full lottery & tobacco products (like cigarette, chewing tobacco, E-Cig). We are authorized pickup center for Wish & retailers of Lycamobile. We also offer affordable ATM services. Now you can buy any Crypto currency at our ATM machine at very low fees. In addition to this, our customer service representatives are very friendly and cooperative. Offering new services… Shipping domestic & international via UPS, FedEx & USPS Full printing solution for individual & business Faxing & copying services for individual & business Public Notary Passport photo & processing services Reliable document Shredding Service for individual or business. For our customers' convenience. Accepted payment methods… EBT All major credit & debit card Apple pay Samsung pay Cash App

No complaints at this small local post office. I've come in a few times over the years and haven't…read morehad a bad experience. The employees have been nice and friendly and it hasn't been crowded. Today, I went in for some stamps and was in and out. There's a small parking lot so that could be a challenge if there's a lot of customers.

Located on Hopmeadow Street across from Town Hall and next to the Simsburytown Shops. Always pretty…read morebusy, the lines can get long at the wrong times. Nice friendly clerks all the time. Parking can be challenging .-there is a skinny lot on the right of the building and a smallish lot behind. As you exit, you can either go right towards Iron Horse Blvd, or left towards Hopmeadow. The drive-up mailboxes to mail stuff will be on your left if you exit towards Hopmeadow,

In July of 2024 I paid PakMail of Avon on Rt. 44 approximately $388 to package & ship a valuable…read moreitem to Florida. This $388 was in addition to the cost of insuring the item. Part of the item arrived broken, which made the set worthless. I contacted PakMail numerous times by phone, email & in person about reimbursement for the item & the cost of packaging & shipping. They refused to pay me for the item until I signed a release for all other claims. After receiving the payment for the value of the item, I was told they would not reimburse the cost of packaging & shipping. Their reason was that I didn't purchase separate insurance to cover this cost. During the 45 minutes I was in the store completing the transaction no one ever explained that these costs were not covered by the insurance I had already purchased, nor was I offered the option to purchase this additional insurance. Unfortunately, I now have no recourse to collect the $388. I will never use this store again for any shipping or other needs. FYI - I have never posted anything less than a 5 star review. This place deserves less than 1 star.

I have had several bad experiences with this company. For example, I called them twice today, to…read moresee if they could accommodate me. They indicated that they could. However, when I got there, they could not. And by that time, the post office was closed. A huge waste of my time & energy! So much for the holiday spirit!

Hours of the store online are incorrect. Purports to be open til five on Saturday but hours posted…read moreon the door are only til three.

Store hours posted are 9am on Saturdays.l - it's 9:15am and there is no one there. There is no way…read moreto leave a message on their phone. There's a line of people waiting to get their day started. "Poor service" gives too much credit!

"Oh, oh, you've been good to me You made me glad…read moreWhen I was blue And all I gotta do Is thank you girl, thank you girl" (The Beatles) Since I've retired, I've spent a good chunk of my time de-cluttering and down sizing my stuff. A lot of that includes selling off my long-time hobby collection of sports cards through various social media sites. And that means I've made dozens of trips to this post office to ship out whatever I sold. So on this #ThankYouThursday I want to give a special "Thank You" shout out to Robin and Alex who have guided me and helped me over the last eight months. They've educated me on the ins and outs of Flat Rate boxes, First Class Shipping and Tracking options, Media Mail and the unbelievably expensive costs to ship things to Canada. This is the only place I use to mail out my cards and the like. So Thank You, Robin and Alex. #ThankYouThursday

Store is quick and convenient. Great location for Amazon returns and UPS package drop-offs.read more

This was hands down the most unprofessional and combative customer service experience I have ever…read moreencountered. I visited this location to ship high value luxury designer items (valued at $3,000+) and was met with inexplicable hostility from an employee named Valerie. I paid a total of $108.93, which included a $20.95 packaging fee. Despite paying for this service, Valerie flatly refused to package or seal the box while I was present. She insisted that she would only tape and seal the package after I left the store. When I asked to simply package the item myself to ensure its security, she refused to let me touch the tape, citing "liability and stating I would cut my fingers and start to bleed and further refused to even sell me a roll of tape or an empty box so I could handle the packaging process myself instead. Leaving a $3,000 unsealed package in the hands of someone so openly rude and dismissive was not an option for me so I requested and received a full refund and took my business elsewhere. The most shocking part: I went to a different UPS location immediately after. Not only was the staff there significantly kinder and ten times more professional, but the total cost to ship the exact same 5.5lb box was only $66.19 not $108.93. Valerie's behavior was combative and she seemingly attempted to overcharge me by over $40. This location is a poor representation of the UPS brand. Save your time, your money, and your sanity go elsewhere. Why did she want my Louis Vuitton items to stay in the UPS store unboxed after I paid over $100 for shipping? Were these 2 items going to magically disappear in transit? This will be escalated to corporate as well because the customer service I experienced is quite alarming.

The storage space was on the ground level and easily accessible with a 16 foot truck (or larger)…read more It was clean and not very hot despite the weather. Overall the facility was well maintained and secure. Office staff were extremely helpful and the manager went out of her way to accommodate my requests.

From the owner: Additional Attic Public Storage is a family owned & operated Self Storage facility created to meet…read moreyour needs. We have easy access drive-up storage units as well as indoor climate controlled storage units. Besides storage units, we are also a UPS Authorized Shipping Outlet, offer document shredding and carry a full line of Moving & Shipping Boxes and Packing Supplies. Why go elsewhere? Stay local, in Southwick to receive the best customer service!

The Staples store at Avon, CT, never disappoints me and always tries its best to making sure all…read morecustomers are satisfied. I have been a loyal customer for this store for many years and have always enjoyed shopping there. The staff and the manager are always pleasant, professional, cordial, and never hesitate to help. This store is not only a model Staples store but for all retail stores. In addition, this store should be a mentoring store for Staples' new managers as to what customer services are all about! Here's my salute to Robert, Mark, Matt, George, Brandon,..., and all the nice kids at the printing and marketing shop. THANK YOU, ALL, SO MUCH FOR TAKING GOOD CARE OF MY SHOPPING!!!

I stopped by Staples in Simsbury to print some end of the school year materials. One of the items I…read moreneeded to get printed was on a flash drive. There was a very nice gentleman named Adam who printed these colorful cards for me. They had a watermark, that he asked if I'd like it removed, I told him yes please and he did. I was very happy with the service I received from Adam. The other thing I needed printed was some pictures off my email. Sadly Adam was gone, a young girl who looked to be about 17 took his place. I emailed them the pictures and I explained to her that the pictures should be small, and several of them can fit on one page. She said they "can't do that". There were a lot of pictures, that were also printed on fancy hard stock paper, that was completely unnecessary. It is so wasteful to print one small picture in the center of a full sheet of paper. The total came to $68.00, that's completely ridiculous. She called the manager over, who offered to give me $10.00 off. That's still robbery. I didn't get the pictures. Teacher's personal budgets don't expand very far as it is. Adam was very friendly, personable and helpful. The other associate was none of those things. At Staples you can find anything you may need for your office or classroom.

Excellent service & fast turnaround! We purchased feather flags & an…read more A-frame sign. Highly recommend Trailhead Printing!

From the owner: At Trailhead Printing, we pride ourselves on being Simsbury's go-to destination for professional,…read morereliable, and creative printing solutions. From business cards to booklets, posters, banners, and more, we offer a wide range of services tailored to meet your personal or business needs. What sets us apart is our personalized customer service, attention to detail, and fast turnaround times—all while maintaining top-tier quality. As a locally-owned business, we’re deeply invested in our community and love collaborating with our customers to bring their visions to life. Whether it’s a simple copy job or a complex design project, we ensure that every order is treated with care and precision. Choose Trailhead Printing for exceptional results, competitive pricing, and a commitment to helping you make a lasting impression. Your project isn’t just another job to us—it’s an opportunity to exceed your expectations.