Super friendly and so convenient! Used to have to literally drive miles to get to a post office,…read moreetc. Now I can walk there. Tons of services including shipping, mailbox rental, shredding, laminating, notary, passport photos, faxing, scanning, gifts, etc. Locally owned by a family who's lived in the area their entire life.

Great customer service and one stop for all your mailing and shipping needs. Plus great gifts made…read moreby local artists 10 !!!!!

I have been a longtime customer of this local UPS store in my neighborhood of St. Paul. Not once…read morehave I ever had a complaint; Lu and the staff are A-plus, and the services they provide meet my personal and professional needs. Then the other day I shipped a family heirloom from the store to my son in Boston. Alas, it got waylaid and even with the tracking number and insurance, neither my son there nor I here could locate it. So I went back to the store on Grand for help and to "complain," and without hesitating the staff jumped to help and in less than five minutes the shipment had been tracked down in Boston. Lu even called me with an update too! Now the issue will be resolved. Prompting me to post this review to emphasize that when it comes to customer service, the UPS Store on Grand has a powerful reach across the country! Impressive.

Went to this location for the first time and this will be the last time. The younger man with long…read morehair and a slight mustache/beard was the rudest individual I've encountered since moving to Minnesota in November. Zero help and zero customer service skills from this person. If you need help, don't go here.

Very pleasant and fast service. Thanks, Patti!…read more I took an antique lamp here to ship to myself out of state. It was packed very well! I can't believe everything fit in the box with all the bubble wrap and paper! I would use this place again for sure!

I bring my fragile items to Mike. He has never failed me. A plus. Highly recommend him. Thanks.read more

Great little place which does a bit of everything. The owner Mike is a really nice and…read moreaccommodating guy who always goes out of his way for his customers.

They might not be speedy but they provide friendly service . I recommend this location.read more

I am so pleased with the experience, from when i called to see if they sold single stamps, to…read moreactually speak to a live person, and to find out when i had made a special trip there that it was the same friendly, helpful person, (Thomas S.) thank you so much for your above and beyond service throughout this day, from start to finish you made this simple, and in my life simple especially when you have to rely on someone else to actually be there to answer questions for you so you can have the right amount of money and not have to walk any additional places to mail something or come back with more money another day. thanks so much you really have no idea how valuable this experience was to me. greatly appreciate it.

I came here strictly for photo copies and public notary. I called before coming in and the woman on…read morethe phone was very polite and informative. When I arrived I was helped immediately. They made the copies I needed and notarized them right after, which cost a dollar each. She rang up my order and I was in and out in less than ten minutes. There are other services available that I don't know too much about. Stuff like mailing and wedding invitations. The shop is located in a plaza so there's enough parking spots in the lot.

This business has recently changed ownership. The original owners were wonderful however, the new…read moreowners are not. It is a business of color however they are not supportive of other people of color. After over 10 years of doing business here, I removed myself today and I will never do business here and the owners welcomed me to share this information. So please do not do business here. The customer service from the female owner is awful!!!!

I would put zero if I could. It feels like they don't really look at where the packages needs to…read morego. This is the second time they sent my package to a different state when it was an hour away from me. My most recent order came from Saint Charles il, it got to my state and now it's back by Chicago... My last package did the same thing but ended up in Georgia. If you plan an order through USPS that goes to st paul beware the chances of being delayed by days than the original delivery date.

certified letter arrived at St. Paul distribution center 2/25/26 from Hibbing supposed to get to…read moreattorney generals office 2/26 /26 according to receipt from Hibbing today is 3/5/26 and it still is not there . nobody will tell me where the letter is or when it will arrive I made numerous calls to no avail.

Excellent service, very efficient. And the store dog made our day! We drove out of our way to this…read moreshipping location to see her based on Yelp reviews.

One of the nicest, most thorough mailing places I've gone to. Been going for years, and we love…read morethe people there too! HIGHLY recommend!

For about 25 years whenever I've needed to send something via FedEx and I wanted to make sure it…read morearrived on-time or early, I have come to this FedEx office. I suppose it might seem weird to award five stars to this kind of place. After all, this is not a FedEx Office with all those services and options and items for sale. But it is a staffed shipping counter located right on the MSP runway. When you're here, you are literally surrounded by the runways of the Minneapolis-St Paul International Airport, and you even have to drive through tunnels under runways to get here. For me that's part of the fun; a quirk of mine is how energized I am to be doing anything at the airport. But some might find it annoying to take that winding road around and under those runways to get to this FedEx facility. The people working there are really helpful and friendly, going beyond the call of duty to help me on some occasions. And again, you'll only come here to ship something out. But your package is potentially on a plane mere seconds after you drop it off at the counter.

Super helpful staff and very quick service. They are located right in the vicinity of the airport…read moreso easy to get to from the southern metro area. Nice to have this as an option so our packages don't get jacked.