Had a package delivered here since I wasn't going to be home; was notified it was delivered but…read morewhen I went to store they insisted it wasn't there. Finally, after much insistence, they found it filed under "Ship to" rather than my name Often machines are out of order but no signs on them.

I am appalled at the service or lack thereof service received from someone in a management…read moreposition. Aimee the assistant manager was argumentative and extremely combative because I advised her I did not want to use the self service kiosk and just wanted to be helped like everyone else. The entire store was full of customers and out of everyone in there she insisted I needed to use self service. Her staff member had to step in and finish helping me due to unprofessionalism.

Great customer service! Any time I have an "emergency" job, these guys come through with flying…read morecolors. If you are downtown and need to have a print job done, big or small, I highly suggest you try Alphagraphics.

Great group to work with. Britta was patient and understood right away what we needed and was able…read moreto get us a great price too.

Super nice and caring guy helped me out! Loved giving my business to a smaller company.read more

Excellent quality at a great price. Peak did an outstanding job on an urgent and important print…read morejob.

I remembered Michelle at the last location when I had a brochure done for my personal chef…read morebusiness. I finally broke down and decided I needed a business card for my new business. It was done within a week and absolutely gorgeous. She has great suggestions. The price is right.

This shop was recommended to me by a former co-worker and I have been very pleased with the work…read morethey've done for me. When discussing a project, both Michelle and Jim will bring up things you might not have thought of, such as things that might cause issues or options that might save you money. For example, what were designed as black and white pages in my dual bw/color project were stilled viewed in their printer as color because the computer-operated printer could detect shades of color within the black. Michelle worked a little magic to force those bw pages to print as such. There was a small charge for her time to do this, but it ended up saving me thousands by printing those pages as bw rather than color. Jim and Michelle are very easy to work with and certainly know what they are doing. It is nice to be able to talk directly with the bosses! I have several more projects in mind and I know who I'll be going to when the time comes to print them. The end result is that my projects come out looking very professional. I couldn't be more pleased.

I have been a longtime customer of this local UPS store in my neighborhood of St. Paul. Not once…read morehave I ever had a complaint; Lu and the staff are A-plus, and the services they provide meet my personal and professional needs. Then the other day I shipped a family heirloom from the store to my son in Boston. Alas, it got waylaid and even with the tracking number and insurance, neither my son there nor I here could locate it. So I went back to the store on Grand for help and to "complain," and without hesitating the staff jumped to help and in less than five minutes the shipment had been tracked down in Boston. Lu even called me with an update too! Now the issue will be resolved. Prompting me to post this review to emphasize that when it comes to customer service, the UPS Store on Grand has a powerful reach across the country! Impressive.

Went to this location for the first time and this will be the last time. The younger man with long…read morehair and a slight mustache/beard was the rudest individual I've encountered since moving to Minnesota in November. Zero help and zero customer service skills from this person. If you need help, don't go here.

I took three things to this store . The two packages I got to the destination, and I had a…read moretracking receipt for those which it showed that it was scanned several times. But the third package was a iPhone trade and I got a tracking number for that . No updates no other scans never made . I'm sure they all know what was in that box so nice I hope the enjoy their stolen phone. I'm sure stolen there or on the truck. Yeah let's tell the person they just forgot to scan it . If that were the case it would have at least gotten scanned at some point. And how did my other two packages same time I got scanned and tracked along the way same day . So there goes my money . Do not send $$ items ups . Shit I don't even know if I can trust fed ex but I've used fed ex more . Oh and don't bother trying to do claim . I tried like 4 times online didn't work and calling doesn't work either .

Terrible knowledge and service. I tried sending a package for delivery within 5 days, they put it…read morein the wrong envelope and it came back to me. Then I had to pay more for 2 day delivery and it was delivered 7 days later! They wouldn't compensate me for a mistake that was theirs AND my delivery was late, which is another problem I have to deal with. I will never go back to this store.

I needed some printing done from 3 separate documents and I was able to email my order and have it…read moredone within the hour. Absolutely amazing to work with and great quality! Will absolutely be ordering prints here again!

Great quality, fast turnaround, reasonable price and helpful staff. I'll definitely use them again.read more

They might not be speedy but they provide friendly service . I recommend this location.read more

I am so pleased with the experience, from when i called to see if they sold single stamps, to…read moreactually speak to a live person, and to find out when i had made a special trip there that it was the same friendly, helpful person, (Thomas S.) thank you so much for your above and beyond service throughout this day, from start to finish you made this simple, and in my life simple especially when you have to rely on someone else to actually be there to answer questions for you so you can have the right amount of money and not have to walk any additional places to mail something or come back with more money another day. thanks so much you really have no idea how valuable this experience was to me. greatly appreciate it.

We had our business cards printed at Minuteman, as well as heat-resistant stickers for our water…read moreheater installations. Clean, crisp, vibrant printing, graphics, and colors, each card and sticker as good as the first, and great attention to detail. Thanks, Minuteman!

From the owner: We are your one stop printing shop for all of your print and copy needs…read more From promotional products to banners and signs, we can print on any material you may need for your next business event. For 25 years we have been the industry leader in commercial printing, digital printing, and offset printing. We offer excellent customer service and have the best client satisfaction rate. We can meet all of your printing and copying needs. Do you need business cards or letterhead printed? We work closely with businesses to supply all of your commercial printing. Call us today for a free quote for your next printing project.

I try really hard to not leave bad reviews for small businesses but my experience with Rebel Ink…read morewas honestly awful. I have never had to work so hard to try to give a business my money and honestly have never felt so dismissed and not valued. I found these guys driving past and I had been looking for a new merchandise printer for my small business. I looked them up and saw that they do a lot of local tattoo shops shirts so figured this was an easy choice. I regret ever even reaching out. I first submitted my inquiry online through their website on 11/12/2025 stating that I already had the merch I wanted and wanted to match that as closely as possible. My old print company went out of business so I was hoping to keep it local. They wrote me back and told me swing by any time with my stuff and we could figure it out. I went by the next day I had off on 11/22. I immediately felt like I was coming in at an inconvenient time. Sean at the front desk didn't seem to really want to help us. I felt like I had to dig just to find what I wanted. But I decided maybe it was a bad day and moved forward anyway. I provided Sean with the exact merchandise I wanted along with the codes from my old invoices so it was easy to find the brands I wanted. I sent an email later that day with all of the information he needed to provide me with an estimate and waited patiently for a response. By 12/2 I had still heard nothing so I sent an email to check in. Then finally got a response and they ended up needing more information for the patches I was ordering. I responded immediately the next day after hearing from the embroidery guy, Jack. It had already been 2 weeks of waiting and I had a few events I was hoping to have these for at the end of the year so I tried to be very prompt in my responses. Well I never heard back and waited patiently AGAIN until 12/19 to check in and emailed both Sean and Jack. Well Sean didn't even acknowledge my email at all. Jack just plainly responded that I hadn't responded and was waiting on me. So I forwarded my email and said that I had responded right away. I didn't hear back for another 2 days so I responded yet again with my email forwarded with information. And yet AGAIN they ignored me. I ended up waiting until 1/7 and emailed again asking why I wasn't getting responses. Jack finally responded and offered to call me. I was so irritated that I needed to give myself some time to cool off. I emailed back on 1/9 to get on a phone call. Jack ensured me he would take care of me right away. To no one's surprise that did not happen. I honestly should have pulled the plug then but tried again to be patient and understanding. I heard back again on 1/16 with an apology from Jack on the delay and that he would get me taken care of. I waited again until yesterday, 2/6, to finally reach out and throw in the towel. I said that I was not going to continue due to lack of communication. I tried to be nice about the whole thing even though it was incredibly frustrating. For the first time in months Sean actually responded to me and basically said they understood and I could pick my merch up during business hours. No apology or acknowledgment of anything . No trying to make it right. Absolutely nothing. Even at this juncture I was not going to write a review. But then I sent our shop manager to pick up the merch today during business hours. She stood up front for a long time while several employees walked right past and completely ignored her. She ended up seeing our merch sitting behind the desk and just took it and left. Still not even noticed by a single employee. Never did I think it would be so much work to literally give a small business a couple thousand dollars for a sale along with repeat business long term. This place is awful and I now actually feel it would not be right of me to not warn others. I contacted another local printer today and already am set up to get started. Less than 24 hours and they did more than these guys could in THREE MONTHS. Go literally anywhere but here. So disappointing

I was excited to receive my order of 3 shirts, but when they arrived 2 out of the 3 shirts the…read moreprinting was crooked. Even the interior shirt labels were crooked. I had high hopes and really loved the sayings on these shirts but won't be ordering from here again.