Kind and efficient service. I often stop here to drop off returns and other packages and have never…read morehad a problem. There is usually close parking and it's a convenient location to stop in quickly.

I went to the store today to make a "Happy" return. I told the manager what I wanted to do and he…read morereplied Ok. I said I didn't know what to do and he answered Neither do I and he just sat there. I then asked if he needed to see anything from me, and he said he needed to scan a QR code in my email. He was very surly, unfriendly, and unhelpful, as other staff looked on. Surprising for someone who is a manager. More customer service training is needed.

I bring my fragile items to Mike. He has never failed me. A plus. Highly recommend him. Thanks.read more

Great little place which does a bit of everything. The owner Mike is a really nice and…read moreaccommodating guy who always goes out of his way for his customers.

We have a family-heirloom quality dollhouse I needed to ship from Mpls. to Ft. Collins, CO. The…read moredollhouse is quite large and presented a real challenge to transport. The fact that it is a family heirloom made this project even more delicate and fragile. Jim, Justin and the whole staff at the UPS Store at 3109 W. 50th St. could not have been more attentive, concerned and engaged in this project! The personal care and attention to detail that was given to this project made it seem as though they were shipping their very own dollhouse. Jim talked to me at great length regarding the packing options he considered for the best possible result. He kept me posted on the progress and made sure the proper receipt and shipping acknowledgement was sent in the most timely manner. The dollhouse arrived at my son's home in Perfect Condition! My grandchildren were over-the-moon surprised and excited as they unpacked and unveiled this prize. I can't thank the staff at this UPS Store enough for the TLC packed into this very special package. I have and will continue to recommend this UPS Store to all my family and friends. Thank you so much!

Terrible experience, and not the first time. I had a Happy Return to make on behalf of someone…read moreelse, and I am familiar with the standard process. I had a question about how he had verified the items, because he didn't follow the usual steps. The staffer first blatantly lied to me, saying he'd looked at the items; then he refused to scan barcodes (a routine part of the process); and then he insulted me. Lastly, when I asked for my items back so I could go somewhere else to make the return, he assured me he'd given me everything, but he hadn't. (Another staffer finally stepped in to help find the missing item.) I have worked retail and healthcare, and I treat workers with respect. This staffer should not be in a public-facing role. I will not be going back to this store.

The manager is great, but there is an employee with red hair who lacks interpersonal skills. She…read moredoesn't smile. She doesn't greet people, and if you have a unique situation, she just says "um, no. I can't do that." She obviously wanted me to leave. Once she realized she could help me with my issue, she did it but wasn't apologetic, or pleasantly surprised that it worked. She just said in a very unhappy, insincere, monotone voice "have a nice day." I might have let it go, but she is always rude when I go in there. I see her treat all customers that way.

I had a stack of documents that needed to get halfway across the country post-haste. I wanted to…read morekeep hard copies, so faxing was my best bet. Coming here made the process as easy as pie. While I had alas printed double sided, the young man who helped me made copies so that I had single sided documents and was very patient while I figured out what order they had to go in. (You would think they'd number the pages, but no.) The whole thing was as easy as pie.

Super friendly and so convenient! Used to have to literally drive miles to get to a post office,…read moreetc. Now I can walk there. Tons of services including shipping, mailbox rental, shredding, laminating, notary, passport photos, faxing, scanning, gifts, etc. Locally owned by a family who's lived in the area their entire life.

Great customer service and one stop for all your mailing and shipping needs. Plus great gifts made…read moreby local artists 10 !!!!!

This post office was amazing, especially Christian. I had a return and brought packing tape but…read morehad no sissors to cut it with. He took my return and repackaged it for me at no cost. They were extremely nice.

Went here to get passports. Great experience. Helpful, patient, and kind staff. Will go out of my…read moreway to use this Post Office in the future.

Not sure what happened with previous level of service?…read more I used to be able to depend on this FedEx office for my same day printing needs. While they stopped doing on site printing, which I can understand if you're super busy, I feel like they may have different expectations in other FedEx offices that I've been able to print with. Overall, I found their staff very professional, but the expectations of level of service compared to other stores are missing theMark. Unfortunately, I'll try to steer away.

Came in on a Sunday to get my kiddos birthday invites printed out and Kasyah and their coworker…read morewere AMAZING!!! They helped me get the absolute best value for what I was trying to accomplish! 100% amazing customer service! The entire process was so easy thankfully!

I've only had the occasion to visit a couple of times. The annex is a special place. While they…read morecan't do a lot of what your regular post office can (don't come looking for stamps or to ship a package), they CAN handle a lot of the things that your local post office may not be able to. For me, this meant getting some mail that hadn't yet been delivered. For another customer, it meant picking up a package that had been sent without a suite number. While it's a good-sized facility with ample parking (conveniently located within walking distance of my workplace), working directly with customers is only a small part of what they do. If nobody is at the desk when you come in, ring the doorbell on the wall opposite the door. You may need to wait a few minutes, as they've got a whole lot going in, but they are very helpful and knowledgeable. Thanks, USPS!

For about 25 years whenever I've needed to send something via FedEx and I wanted to make sure it…read morearrived on-time or early, I have come to this FedEx office. I suppose it might seem weird to award five stars to this kind of place. After all, this is not a FedEx Office with all those services and options and items for sale. But it is a staffed shipping counter located right on the MSP runway. When you're here, you are literally surrounded by the runways of the Minneapolis-St Paul International Airport, and you even have to drive through tunnels under runways to get here. For me that's part of the fun; a quirk of mine is how energized I am to be doing anything at the airport. But some might find it annoying to take that winding road around and under those runways to get to this FedEx facility. The people working there are really helpful and friendly, going beyond the call of duty to help me on some occasions. And again, you'll only come here to ship something out. But your package is potentially on a plane mere seconds after you drop it off at the counter.

Super helpful staff and very quick service. They are located right in the vicinity of the airport…read moreso easy to get to from the southern metro area. Nice to have this as an option so our packages don't get jacked.

Waiting for delivery. My front door is 4 feet from mailboxes. The complex office is 2 blocks from…read moremy door. I was home all day. I am also handicapped. The driver left a note on the mailbox, that he took the package to the office. The effort took to bring to the office, then the distance from lot to the office is almost double the work. Then me to drive to the office, hobble to the office with a walking stick, hoping that I can carry package and drive back home. Really FedEx what thought process was involved or customer empathy involved? Customer-centric? It is not the first time. I just ask for another delivery service these days.