Super friendly and so convenient! Used to have to literally drive miles to get to a post office,…read moreetc. Now I can walk there. Tons of services including shipping, mailbox rental, shredding, laminating, notary, passport photos, faxing, scanning, gifts, etc. Locally owned by a family who's lived in the area their entire life.

Great customer service and one stop for all your mailing and shipping needs. Plus great gifts made…read moreby local artists 10 !!!!!

Waiting for delivery. My front door is 4 feet from mailboxes. The complex office is 2 blocks from…read moremy door. I was home all day. I am also handicapped. The driver left a note on the mailbox, that he took the package to the office. The effort took to bring to the office, then the distance from lot to the office is almost double the work. Then me to drive to the office, hobble to the office with a walking stick, hoping that I can carry package and drive back home. Really FedEx what thought process was involved or customer empathy involved? Customer-centric? It is not the first time. I just ask for another delivery service these days.

Kind and efficient service. I often stop here to drop off returns and other packages and have never…read morehad a problem. There is usually close parking and it's a convenient location to stop in quickly.

I went to the store today to make a "Happy" return. I told the manager what I wanted to do and he…read morereplied Ok. I said I didn't know what to do and he answered Neither do I and he just sat there. I then asked if he needed to see anything from me, and he said he needed to scan a QR code in my email. He was very surly, unfriendly, and unhelpful, as other staff looked on. Surprising for someone who is a manager. More customer service training is needed.

The manager is great, but there is an employee with red hair who lacks interpersonal skills. She…read moredoesn't smile. She doesn't greet people, and if you have a unique situation, she just says "um, no. I can't do that." She obviously wanted me to leave. Once she realized she could help me with my issue, she did it but wasn't apologetic, or pleasantly surprised that it worked. She just said in a very unhappy, insincere, monotone voice "have a nice day." I might have let it go, but she is always rude when I go in there. I see her treat all customers that way.

I had a stack of documents that needed to get halfway across the country post-haste. I wanted to…read morekeep hard copies, so faxing was my best bet. Coming here made the process as easy as pie. While I had alas printed double sided, the young man who helped me made copies so that I had single sided documents and was very patient while I figured out what order they had to go in. (You would think they'd number the pages, but no.) The whole thing was as easy as pie.

Excellent service. Tan was knowledgeable, helpful, and was able to help both me and other customers…read moreahead of me with very unique probl

My wife and I scheduled a 1:00pm appointment for today in order to have documents notarized. When…read morewe arrived, we were told the bosses are the notaries and they hadn't shown up, was also told they have no idea when the bosses show up and to come back after 3, maybe someone would be there to take care of us. What horrible, cavalier customer service. it's all FedEx from here on out!!!

I've only had the occasion to visit a couple of times. The annex is a special place. While they…read morecan't do a lot of what your regular post office can (don't come looking for stamps or to ship a package), they CAN handle a lot of the things that your local post office may not be able to. For me, this meant getting some mail that hadn't yet been delivered. For another customer, it meant picking up a package that had been sent without a suite number. While it's a good-sized facility with ample parking (conveniently located within walking distance of my workplace), working directly with customers is only a small part of what they do. If nobody is at the desk when you come in, ring the doorbell on the wall opposite the door. You may need to wait a few minutes, as they've got a whole lot going in, but they are very helpful and knowledgeable. Thanks, USPS!

Not sure what happened with previous level of service?…read more I used to be able to depend on this FedEx office for my same day printing needs. While they stopped doing on site printing, which I can understand if you're super busy, I feel like they may have different expectations in other FedEx offices that I've been able to print with. Overall, I found their staff very professional, but the expectations of level of service compared to other stores are missing theMark. Unfortunately, I'll try to steer away.

Came in on a Sunday to get my kiddos birthday invites printed out and Kasyah and their coworker…read morewere AMAZING!!! They helped me get the absolute best value for what I was trying to accomplish! 100% amazing customer service! The entire process was so easy thankfully!

Excellent service, very efficient. And the store dog made our day! We drove out of our way to this…read moreshipping location to see her based on Yelp reviews.

One of the nicest, most thorough mailing places I've gone to. Been going for years, and we love…read morethe people there too! HIGHLY recommend!

UPS is scum, in a "Minnesota Nice" kind of way…read more Top line: UPS destroyed my bike-specific secure shipping container, resulting in the loss of hundreds of dollars in bicycling gear (shoes, pedals, electronics). For three months, UPS has strung me along for "more pictures, more data, more stuff". Now, UPS Capital has refused to reimiburse me for these losses, with the excuse that it was improperly packaged. They have resorted to throwing under the bus the really nice people at the Edina store. UPS Capital has shown itself to be incompetent, tone deaf, dismissive of their customers, and generally disgusting. In August, I took my road bicycle, a rather nice titanium frame endurance bike, to Minneapolis to ride in a local fundraiser for a children's foundation. I purchased a bike-specific shipping container from an outfit called BikeShip. The box, a multi-use heavy cardboard affair, had very specific instructions on how to safely and securely ship one's bike and all the attendant equipment and gear. I checked it as luggage from DFW to MSP. Rode the ride, ate the barbecue, etc. The next day, I repacked the bike and took it to the UPS store in Edina. My firm has a large contract with UPS, and my office assured me I could just use the UPS account number to ship it back. As the Brits say, "things were about to go very, very wrong indeed." First, no joy on the account number. Apparently UPS account numbers are only useful at UPS, not at "UPS Stores". OK, this is what corporate credit cards are for. After carefully re-packing the bike according to the specifications, and inserting extra gear in all the spots that the instructions suggested, we "shook it really hard" to be sure it was shipping-worthy, and I went on my way to Chicago and Rapid City. Oh, and I paid $543.59 to ship the bike back to Texas. I returned to Texas and to the office to where the bike was shipped, and discovered the container upside down in the conference room, pretty well shredded. The sides had come apart, the bottom cover was torn in pieces, and the contents were basically open to the elements. UPS Operations had basically done a number on the bike-specific shipping container. While the things still inside were intact - including the bike - a number of items had escaped the box when it was opened, and were no longer present. One pedal, one bike shoe, both headlight and taillight, and the all-important bike computer. Along with the multi-use box being rendered unusable, this amounted to between $800 and $1200 in losses. The team at The UPS Store in Edina was quite helpful in helping me document and estimate the loss, and passed on the claim to UPS. I figured this would be a slam dunk. Enter UPS Capital, what is apparently the insurance claim processing arm of UPS. (This is where an audience at a Japanese noh play would hiss and howl.) These folks are scum. SCUM, I say! And did I mention that they're stupid? First it was a request for all kinds of photos of the shipping container, and a description of what happened. I played along. I was sure this was going to be quickly resolved, as it was so straightforward; I dropped it off, they lost it, reimburse me. Then it was, well, we need MORE pictures, and do you have the box, and where's the shipping label, and please send us the photos of the bike in box when it was opened, etc. Several rounds of this were played out over the ensuing weeks and months. In November, they said they had to deny the claim since they were not able to inspect the actual shipping container. I offered to bring it to them - name the spot (My office had for some reason preserved the box.) The Edina store checked in, asking how the claim was progressing. I lamented that it was not going well, and I might have to resort to a Yelp campaign to get attention on the matter. They offered to weigh in on my behalf, and apparently a district manager engaged in some advocacy. To no avail. UPS Capital's correspondence process is cumbersome to say the least, and designed to be punitive at worst. At least three different names have come up in the emails and messages on the claims portal. Grammar is an afterthought. I have posted at least two dozen photos on their site. This seems to be a rear-guard delay action on their part, to force one into performative compliance with their process in the vain hope that they will honor the claim and back their service. Not so. As of today, UPS Capital has denied my claim for the hilarious reason that "it was not properly packaged." They go on to mention void area packing, proper positioning, etc. The main message that comes through is that they have paid zero attention to the initial claim, that they LOST ITEMS BY TEARING THE BOX OPEN. The guidance on packing is completely focused on potential DAMAGE to the contents. The real risk is that UPS's negligent handling of the package will destroy it, and anything packed inside disappears into the wilds of the UPS transport network. Stay tuned.

I go to the store about once a week. All employees are family and friends; great service and care…read more They go out of their way to help out. Very friendly and efficient. All my packages have been received and delivered without issues.

Hello, I have lived here for more than 20 years and never had a negative experience until today…read more There is no longer any parking available in the lots. There used to be one or two for short term drop offs. Today, I was picking up stamps and after about 3 minutes the younger man in a blue sweater started yelling at me to leave as I had parked in a USPS spot. I asked where customers are to park now? The older, kinder gentleman said customers are to park in the ramp down the street. I was about to pay for my stamps when the younger man, ranted at me to leave and NOT buy anything from them. Then he was outside watching me get into my car-in an empty lot-without my purchases. I will never go back to this place. No one deserves to be yelled at or told they can't buy your product. It seems that the man's job was to patrol an empty parking lot from the rule breakers who simply want stamps. I suggest bringing back the 2 spots you used to have. It's a short parking stay for a post office visit.

Edina Post Office, I've got no complaint about you. You have decent parking and reasonable lines…read moreand of course the conversations you might overhear are the best most Edina like stories that will entertain my friends later. Once I tried to drop off a package with a UPS label and the counter staff was really mean to me. Oh well, maybe some Edina person went home and got to laugh at me with their spouse. Laughing is good.