This Saturday, February 21st, I had a package delivered to my parcel box. When I tried using the key, it wouldn't open the box. I tried multiple times over the weekend, hoping that I'd be able to get it to open, but it didn't work. On Monday, I called and asked if someone could get it open, to that, they said they'd be able to assist me, and I thought my issues were resolved. They were not. I called multiple times again on Tuesday to get the box open, no help from the mail carrier, but I was told on the phone that someone would come over personally and help open the box. I gave the person my cell phone number and my address. No one bother to came by and help. I then called again Wednesday morning. They said that the mail carrier will be able to take my package out of my box and then leave it on my front door. When I return home from work (around 3PM), there is no package on my front step, the box still does not have a key, but the key to open the locker has been removed. I called multiple times to get some help with this and they told me that they delivered the package at 11:30. Their response to this situation is to tell me because the package on my front door is missing that someone stole it. In this neighborhood, there are multiple other homes with packages on their doorsteps and none appear to be missing. I also have never had anyone steal packages before, nor have I heard anything from my neighbors. The parcel box seems to still be locked with no key in sight (assuming no other package has been put in there), I can assure you that no one is stealing my package in my community. The lack of customer service, lack of accountability, the continuous empty promises and lack of reliability with this USPS location and the leadership running this shit show needs some serious attention. Every time I go in person to this branch, people working the counter are extremely rude. There is no redeeming quality about this place. read more

This is one big honking Post Office! The drive through is easy, once you get around the frontage roads. There are two rows of boxes to ease traffic, which there is a lot of at this office. Exiting is easier then getting in, but that's all Bloomington regulations so we won't blame the USPS. read more

The mail used to arrive around 1:30 pm I am not sure if they are short people; backed up by holiday parcels or what. If you live in area where your postal mailbox is a walking distance from your door like a cultasac you have to check it more than once to see if mail arrived. Now as late as 7pm daily Or 5 or 6. Just add a yellow flag to multiple boxes and pull it up when mail is delivered. read more

This post office has cancelled me Since February 2024. I went to pick up my mail about 5 weeks ago only to find a blue sheet saying this mail box has been vacated. I immediately drove to the post office and was directed to the supervisor. He took down my address and phone number and said he would speak to the carrier and have my mailed delivered. The following Monday I checked my mailbox before going to work. Mailbox was empty. So I called from work in the AM. The supervisor said he would check into this and call me back. Since he had not called back before I was to leave work I called. I was told this time they would speak to the carrier and have my mail delivered. Nothing On the 14th of March checked my mailbox again once again drove to the post office spoke with the supervisor. Once again gave them my address & phone number. same song & dance. I received a photo from my brother who has tried to send me a check since February 20th and it keeps being returned. I called this morning the 15th and was hung up on when I said I have a photo that the proves it has been returned three times. They will not answer the phone nows read more

US Post Office - proof of my brother's mail to me returned numerous times received on March 14th after he picked up his mail on the 14th - Post Offices Near Me - Minneapolis, Minnesota

Am I really leaving a review for a post office? Heck ya I am! I moved over to this side of Bloomington recently and have gone to this post office 2 days in a row now (not a common occurrence btw). The customer service and friendliness of these employees is above and beyond exceptional! I just want to make friends with them all or become a regular Good job Postal workers! read more

A Post Office that's actually staffed by friendly employees. I began to wonder if I'd fallen into some alternate reality when I first walked in. The outside lobby was uncluttered, clean, and didn't smell like leftover cabbage. Then, as I hesitantly entered the inside lobby, I was immediately greeted by a friendly employee who patiently and politely explained my mailing options for the fragile item I needed to send ahead. There was no snarky, grumpy, stinky, dopey, pompous, or whoever the other 2 dwarfs of hell are named. I still can't believe I was actually in a Post Office. This was ideal. I was in and back out to my car with minimal fuss and very little wait. It wasn't nearly as painful as I anticipated or as I've experienced elsewhere. There are just some things that in-person snail mail help can do much better than the electronic long distance help desk. Oh, and the fragile item arrived in the same condition as it was mailed. read more

This is the best USPS branch I've ever come across! Thank you!!

I was waiting for a package from Jouer arrive. When it came today, at around 2:30pm, instead of setting it down and ringing the doorbell, the mail carrier TOSSED MY PACKAGE IN A PUDDLE!!! 1. This was a cosmetics product and I would have been beyond pissed off if it had broke. 2. That was unacceptable and unprofessional behavior. They have no idea what's in the package and to just toss and throw it around is appalling. I expect better from our postal service! read more

I absolutely love this Post Office. The staff are always extremely helpful and it seems like they actually care about their job. Their is a gentlemen in the lobby (his name escapes me at the moment) and he is just an utter delight. He smiles when he sees me walk into the lobby area. He is the guy that accepts all of the pre-labelled items to be sent out. I would definitely recommend that you have your items pre-labeled if possible as quite often, there can be a long line and wait. Although I'm sure it's the same at other Post Offices too. read more

Had to come in several times and call in because for seven months, mail that was correctly addressed was getting returned to sender or marked undeliverable and I was missing bills, packages, postcards, paychecks, bank statements, health care updates, statements for appeal, and other really important documents. I tried calling USPS several times and the phone reps didn't understand it was not a change of address issue because I confirmed that the address was always correct and I was receiving some mail, just inconsistently, which was making life complicated and difficult. They tried to put it on my carrier, Nicholas, which was not okay, because Nicholas is fabulous, competent, cares about his job and my family, and delivers the mail he's given. The post officers have been occasionally gruff but communicative, efficient, and clear, which was appreciated as it has been busy when I've been there. I finally talked to Chris the manager and he said it was a system error and that he would continue to track it down until the issue was fixed. I seem to be getting mail more consistently now. read more

I give it 5 stars because so much better than the one in Eden Prairie, where I live, also closer. If comparing to a private business, would probably not rate as high. read more

I paid for a PO box for 6 months to recieve legal documents. I never got my documents and after tracking it in the court i found out they were sent back! When i spoke to the women at the Post office about the issue she stated that it could've been because my name wasn't put on my box. 2 months after i opened the box my name isn't posted so all my mail is sent back?! WTF?! I then asked if i could get a refund because they failed and that was a no go. So pretty much I'm out of 30-some dollars and never got service that i paid for. As simple as a PO box can be they really screwed it up and i am totally disappointed in the service! I'll drive to the airport post office rather than dealing with this place again! read more