After 3 visits, Feb through April 2023, I've consistently experienced rude, abrupt, and curmudgeonly behavior from the so-called "manager" - male, older, toothy. He appears irritated to have been bothered with a UPS customer. In the first instance, the manager made to refuse service when the Amazon vendor return label was sent slightly askew that covered a sliver of the vacant margin. He claimed it was necessary to scan the unobstructed QR code. Challenged, I asked what information was missing from the blank label margin. Challenged, he finally took the return UPS package without comment. Recent incident, he claimed the UPS QR was an enhanced code and the company negligently failed to upgrade the scanner. Taken to an (real) UPS Store, I was informed no QR upgrades were instituted by UPS - agreeing that Postal Dispatch was "blowing smoke ...". An attempt was made to identify the owner; however, BBB MN and a google search offered insufficient customer support. The Postal Dispatch website posted a chat link requiring customers submit full credit card information for a refundable dollar to inform - a phishing scam that disappeared when the site was refreshed. A complaint wasn't planned until I saw the dissatisfied customer ratings. Inquiring with another employee in the manager's absence, I was told he tended to be an "anxious" personality. Customer beware. read more