Most of the people working at this location are super nice and so a great job, except there is one…read moreolder owner, can't remember her name, who is just very rude. I feel like a child getting scolded by a teacher every time I go there and she helps me. She is like that to everyone. I always try to avoid her whenever possible. I was in there once and a man was trying to ship a package and she told him he needed to add tot he box because there was too much extra room. So the guy goes to his car and comes back with paper towels, according to her that wasn't enough. He went back to his car and brought in more paper towels but that still wasn't enough. The whole time she just stood there with an attitude. Then she finally goes and gets some packing paper they had and puts it in there. Why didn't she do that in the first place???

We ship using FedEx most expensive service about twice a month at most for a couple packages at…read morethis store. On Saturday, May 2nd 2026, my wife came in asking for 8x flat rate boxes but was told she's not allowed that many boxes and was given the most ridiculous reason along with an attitude - "...what if everyone asked for 8 boxes everyday how can we keep up with supplies..." Well first of all, it is NOT our problem if you don't stock sufficient supplies, that is YOUR job. If you cannot keep up with supplies what is the purpose of your store. Secondly, we paid for the service, which includes the box (IT IS NOT FREE). You should have been happy that we have more shipments than normal, giving your store more traffic. It is a good thing I was not present when you insulted my wife. We will NOT be coming back to this "low-rating" store and will also report this incident up. REMEMBER (IN CASE YOU FORGET) - THE PURPOSE OF YOUR STORE IS TO SERVE CUSTOMERS !!!

They didn't have anywhere to leave drop off packages and said I have to wait in line. The staff was…read moresuper rude. I drop packages off at various locations and have never had an issue leaving a package on the counter or wherever. ITS CALLED DROP OFF, ITS LITERALLY IN THE NAME!!

The supervisor of the Apple Valley UPS store was scanning in my return-items and managed to screw…read moreit up. Apparently, he didn't seem to realize that Happy Returns combines all the returned items into a single return QR Code.... Seems like may he - above all the employees in that store - should know that.... especially since he immediately asked me to remove all my returned items from their boxes (so clearly, he was aware of Happy Returns' protocols). Once he realized that he made the mistake, he just shrugged and mumbled out a "sorry" and then shouted for the next person to in-line. Whatever your expectations are - lower them. I will now have to fight with the retailer in order to get another return label generated before I may return the remainder of my items. Frustrating!

Super friendly and so convenient! Used to have to literally drive miles to get to a post office,…read moreetc. Now I can walk there. Tons of services including shipping, mailbox rental, shredding, laminating, notary, passport photos, faxing, scanning, gifts, etc. Locally owned by a family who's lived in the area their entire life.

Great customer service and one stop for all your mailing and shipping needs. Plus great gifts made…read moreby local artists 10 !!!!!

Spoke to Vicky today and she was amazing. I have been trying to call all last week and have been…read moreput on hold for hours, but Vicky helped me right away, was nice and kind. Thank you, Vicky

Twice now the mailperson has placed a package in the parcel locker that is too large to remove. I…read moredon't know how they shove it in there but there is a lip on the top and bottom that prevents it from sliding out if the package is really large. I really wish Amazon would use UPS or Fed Ex exclusively.

Apple Valley location with an overhang one of the only ones that you feel like you can actually…read morepull your vehicle in and not hit something!! I had a great experience because I pulled up and a worker came out right away took the trailer off, checked me out and I was on my way! Customer service was amazing and everything was effortless. Great staff great location. Definitely would drive a little bit out of my way to pick up and drop off at this location.

Good location for moves of less than 10 miles from the location, however a one employee a man in…read morehis late 50s no beard, about 5' 10 is completely rude by if you are asking questions, then he will try not to respond or say something else that is kind of irrelevant during the reservation process. If he is having a bad day then why is he working and showing clients has negative side?

Never showed up. Waited 2 hrs. He kept saying he'd be there. Me and my wife waited, when we could…read morehave been doing something. Very disappointed. I would NEVER call this guy.

From the owner: Provides local and pickup deliveries. We have been in business for 30 plus years. Provides air and…read moreground delivery. Services include both commercial and residential. Servicing Iowa, Wisconsin, Minnesota, North Dakota, and South Dakota.

I needed HP 62 computer ink as I work primarily from home. Target was out and I photographed…read moreTarget's price and walked over. Theirs was $24.99 and Target price 20.99. I asked if they price matched and answer was yes. Showed cashier my photo from Target and price was adjusted. I signed up for some reward program too. Cashier was very nice. Used company credit card to pay.

Just a PSA, never buy anything from this or any other OfficeMax/Depot without first checking the…read moreprice online. I ALWAYS find the price online to be lower. Today I purchased a postal scale, the price online was 75.59, the price in store was 159.99! I also got a coupon while looking online for 25% off any regular priced item. Sure enough, the scale rang up as 159.99. I showed them the online price and they immediately matched it. They thought the coupon might be for online orders only (it was not). Then they thought it might be for pick-up orders only (it was not). I offered to stand in front of them, purchase it online and wait the prescribed online "ready for pick-up" time of 20 minutes. Happily the register accepted the coupon without having to play the bought it online game. I give them stars for not hassling me too much and walked out having paid 56.69.

Wish I could give 5 stars...10x more!! Just as I was losing faith that there weren't any good…read morepeople left in Rochester, Nicholas answered my call. His communication was impeccable and provided the quickest and most professional service. So grateful for Chivo Moves!!!

From the owner: Chivo Moves specializes in same-day and next-day delivery of a broad variety of freight. We offer…read moresprinter van expedite service up to 3,500lbs, and straight truck service up to 10,000lbs. Based in Minneapolis, MN, we service the greater Midwest region from Denver to Detroit; Minneapolis to New Orleans. E-mail for a quote! nicholas@chivomovesllc.com

Fast turnaround, lowest prices in the area and even though they can't guarantee it, they get my…read morestains out every single time! Highly recommend

I have been to this location probably three times with decent service, my last trip I had a large…read moreorder of clothes and they lost my wife's professional suit top. It was worth $50 and they sent me a check for $20 and then a $10 gift card to come back, what a slap in the face. I will not be going back here again.