I made my first visit to this location today. I walked in and stood in line behind several other customers. The two employees that were on staff seemed too preoccupied to acknowledge or greet me as I walked in. They continued about their business without any acknowledgments such as "I will be with you in just a minute". Two other customer walked in shortly after I did, they too were ignored by the employees. I waited a total of 10 minutes, before leaving store and taking my business elsewhere. Tip for management: you offer a commodity and are a dime a dozen - all you offer is a service, so you better start looking for ways to differentiate yourself from your competition. That's called business 101. Do yourself a favor a fire the staff working on 4/19/14, or start providing customer service training immediately. Due to unbelievably poor customer service, this company will lose my business forever, and I will make sure to pass the word on. I have more reviews to write, and other dry cleaners to give my business to. Good day. read more