The worst service I've ever received. The person working named "jazz" is intentionally slow, rude,…read moreand condescending. They must struggle to find staff because I don't know how this sad human has a job. It is clear they are purposefully giving poor service.

"jazz" might be the worst customer service employee I have ever come across. Absolutely no help,…read moreextremely slow, and rude. This might be the worst post office on the planet. No cap

Visited this USPS to ship a few packages. Service was fast and friendly. The desk attendant was…read moreprompt and able to help ship without errors. Pro tip- there is a AAA discount for USPS!

1-23-2025 at 3:53 pm. OMG I went to this post office so my…read moremother could mail a package to Ireland. There is only one person behind the counter and 7 people in line. My mom finally got to the counter after 45 MINUTES. It's taken an additional 15 minutes for the person to figure out how to mail the package. My mom was told there was something wrong with a database. The person was typing with one finger!!!

Such a small parking lot and very little space to park on the street. I came here with my family to…read moreget passports for the kids during the walk-in hours (9-10am) and showed up at 9:30am. There was 1 family inside the office and 2 more people in front of me. They finished with the family inside and decided at 9:40 that they weren't taking any more walk-ins and closed the door. They wouldn't even open the door to answer a question I had about providing the necessary proofs. Luckily the attendant at the front was kind enough to give me a phone number to call later. Quite disappointing

They don't answer their phone and when they do it is not helpful. Maybe try answering and being a…read morelittle bit more courteous to your customers as you handle very important things to them in your mail service. Thank you

Hello, I have lived here for more than 20 years and never had a negative experience until today…read more There is no longer any parking available in the lots. There used to be one or two for short term drop offs. Today, I was picking up stamps and after about 3 minutes the younger man in a blue sweater started yelling at me to leave as I had parked in a USPS spot. I asked where customers are to park now? The older, kinder gentleman said customers are to park in the ramp down the street. I was about to pay for my stamps when the younger man, ranted at me to leave and NOT buy anything from them. Then he was outside watching me get into my car-in an empty lot-without my purchases. I will never go back to this place. No one deserves to be yelled at or told they can't buy your product. It seems that the man's job was to patrol an empty parking lot from the rule breakers who simply want stamps. I suggest bringing back the 2 spots you used to have. It's a short parking stay for a post office visit.

Edina Post Office, I've got no complaint about you. You have decent parking and reasonable lines…read moreand of course the conversations you might overhear are the best most Edina like stories that will entertain my friends later. Once I tried to drop off a package with a UPS label and the counter staff was really mean to me. Oh well, maybe some Edina person went home and got to laugh at me with their spouse. Laughing is good.

This post office is a convenient location. It was closed when we went there because it was a…read moreweekend. I was a little surprised that in the lobby there was not a drop box for small packages, only a mail slot.

I had some time to kill and needed a roll of stamps. Besides my regular mail I had Christmas cards…read moreall ready to go. It was great that as you walk in there's a small table and chair so I could sit down and just put stamps on and mail right there. Who knew there could be some tranquility at a post office. Great location and great restaurants across the street and close by.

I don't think this USPS is less efficient than others (they are all bad) but some of the people…read morethat work here are, let's just say not the best employees.. they go in the back for like 10 minutes and when they help you they sometimes are on a personal call on an earpiece, just not professional.

been dealing with a claim since december and now it is february. i had a package show up to me in a…read morecrushed box with a giant hole directly in the center. i started my claim and took the box to them for them to take it and send the exact same unopened box with a giant hole in it right back to me. they denied my claim as well as my first appeal but never gave me any instructions besides "wait". i guess its just ok to deliver boxes with giant holes in them its been a whole month i need these car parts.

Awesome postal workers and they are patient, friendly, and efficient. Love this place, all in…read morewalking distance from where I take care of my business

Jill was awesome! quick in and out. Got the job done! I don't know why there is a negative review.read more

Extremely rude at the counter. The lady was really nice and friendly to everyone and when I walked…read moreup with a smile on my face, she was short and rude with her response to my simple question. Will never come back.

Ambiance: It's a post office, but it seems like a rather old and or outdated location. They don't…read moreseem to have air conditioning or one that works very well. They usually have a fun blowing for the customers and that's a PLUS.. we appreciate it. it's not dirty or unkept and they keep the items stocked. Service: I usually only experience pleasant ppl.. like one guy who has continuously given his own change for people who were a few cents short for something that needed to be sent, things of that nature.. today though, that same guy seemed very irritated. LOL The service I had though was from another gentleman, named Jim. Jim was so nice and friendly and professional. Basically,he made me feel like he didn't look at me as "just another northside customer." He treated me like, "a customer." ...and I appreciated it. It was like a continual ball of paying it forward was being played that day with service and going out of the way to help each other.. and that was being played between customers and staff that day. Pretty good day, so I made sure to check in so i could tell you all about my experience.

This is my neighborhood post office but recently I have had some real issues with extremely slow…read moredelivery - like a month to deliver a letter to some one who lives a few blocks from the post office in the same zip code. On two occasions within 3 months I have had very slow - like 3 weeks to a month - delivery to people living in the same zip code as the post office. In both cases these contained checks for services such as yard work. In both cases I dropped off the letters in the mail slot INSIDE the building. In both cases I had to hand deliver new checks to the individuals as they needed to be paid. Also we frequently get mis delivered mail at our house. I do not feel I can rely on USPS anymore.

Not my neighborhood post office but that's okay. The parking was a bit of a challenge as the lot is…read moreweirdly placed and a bit of a walk to the front of the building. This station is small but the staff were super friendly! It also seems as if there are regulars they see often as one employee was having a personal convo with one of the customers, which is super nice to see in these spaces. My service was quick and easy, and I was in and out. Not too crowded like it can be in other busy ones.

So I came to the UPS Store 1236 to do a return shipment on some shoes I ordered and had to return…read more The shoe company, sent me a pre-approved UPS label. So they are a National UPS Customer because they sent a pre-authorized label through their network to me. I show the clerk the label and say, "Can I email this to you to print and attach. Sure, that will be $2.00 for the label. I ask, why? It's policy, she says. But it is a label as part of a national shipping contract with UPS. Yes I know but you see we're just a franchise so it's for the service. Uh huh. Well I guess you have to monetize the piece of paper here and of course the email and wifi costs money to run and of course there is your time to fund this 5 minute segment. Got it. Then, wait for it, she says, "It's a convenience fee." Let me just say this. Nothing is convenient about this moment. Nothing. You have a national shipping contract with this vendor to handle their shipments. That's on your side of the line, not mine. I honestly don't care about the 2 bucks. It's just the abject absurdity of the moment. And dealing with someone who has just been given the party line on what to do without any logic whatsoever on how to actually take care of a customer. I won't be back because this is just beyond stupid, and I don't do stupid any longer.

It's a UPS store, but I feel inclined to bump up their star rating…read more I'm in this store 2-3 times a month, and the employees are working hard and are always polite. There's sometimes a short line, so I see them interact with other customers. A lot of the employees are wearing masks, and the door is propped open when weather allows. That's nice, even though I often don't wear a mask for quick errands like this. I try to, bc if employees are wearing masks I like to follow their lead. Tons of parking too.