Great customer service and very helpful, knowledgeable and clear communication…read more Thank you guys

This is my go-to printing spot in town, and I consistently rely on them for so many things - work…read moreand personal! PRINTING: I love the print and go program - email anything to printandgo@fedex.com and you'll get a code back that you can use at one of the several printers on-site. It's slick and I use it almost weekly! CUSTOM ORDERS: I've also used them for larger or more specialty orders on cardstock or foam core boards! Sometimes the response can be a bit slow, but things always turn out well. SHIPPING: I've shipped with them as well, and they make the process smooth. TEAM: I really appreciate seeing familiar faces here day to day! The team has really gotten into their groove, and are helpful and patient. The team lead - I forget his name - is exceptional!

This is my go-to place for packaging and shipping. Always friendly, helpful and fast. Easy parking…read morein back!

Drew greeted me as I entered the store, helpful, knowledgeable about systems, friendly smile, good…read moreguy. Quick service and quality customer interaction. Very much appreciated.

We have a family-heirloom quality dollhouse I needed to ship from Mpls. to Ft. Collins, CO. The…read moredollhouse is quite large and presented a real challenge to transport. The fact that it is a family heirloom made this project even more delicate and fragile. Jim, Justin and the whole staff at the UPS Store at 3109 W. 50th St. could not have been more attentive, concerned and engaged in this project! The personal care and attention to detail that was given to this project made it seem as though they were shipping their very own dollhouse. Jim talked to me at great length regarding the packing options he considered for the best possible result. He kept me posted on the progress and made sure the proper receipt and shipping acknowledgement was sent in the most timely manner. The dollhouse arrived at my son's home in Perfect Condition! My grandchildren were over-the-moon surprised and excited as they unpacked and unveiled this prize. I can't thank the staff at this UPS Store enough for the TLC packed into this very special package. I have and will continue to recommend this UPS Store to all my family and friends. Thank you so much!

Terrible experience, and not the first time. I had a Happy Return to make on behalf of someone…read moreelse, and I am familiar with the standard process. I had a question about how he had verified the items, because he didn't follow the usual steps. The staffer first blatantly lied to me, saying he'd looked at the items; then he refused to scan barcodes (a routine part of the process); and then he insulted me. Lastly, when I asked for my items back so I could go somewhere else to make the return, he assured me he'd given me everything, but he hadn't. (Another staffer finally stepped in to help find the missing item.) I have worked retail and healthcare, and I treat workers with respect. This staffer should not be in a public-facing role. I will not be going back to this store.

Super friendly and so convenient! Used to have to literally drive miles to get to a post office,…read moreetc. Now I can walk there. Tons of services including shipping, mailbox rental, shredding, laminating, notary, passport photos, faxing, scanning, gifts, etc. Locally owned by a family who's lived in the area their entire life.

Great customer service and one stop for all your mailing and shipping needs. Plus great gifts made…read moreby local artists 10 !!!!!

So I came to the UPS Store 1236 to do a return shipment on some shoes I ordered and had to return…read more The shoe company, sent me a pre-approved UPS label. So they are a National UPS Customer because they sent a pre-authorized label through their network to me. I show the clerk the label and say, "Can I email this to you to print and attach. Sure, that will be $2.00 for the label. I ask, why? It's policy, she says. But it is a label as part of a national shipping contract with UPS. Yes I know but you see we're just a franchise so it's for the service. Uh huh. Well I guess you have to monetize the piece of paper here and of course the email and wifi costs money to run and of course there is your time to fund this 5 minute segment. Got it. Then, wait for it, she says, "It's a convenience fee." Let me just say this. Nothing is convenient about this moment. Nothing. You have a national shipping contract with this vendor to handle their shipments. That's on your side of the line, not mine. I honestly don't care about the 2 bucks. It's just the abject absurdity of the moment. And dealing with someone who has just been given the party line on what to do without any logic whatsoever on how to actually take care of a customer. I won't be back because this is just beyond stupid, and I don't do stupid any longer.

It's a UPS store, but I feel inclined to bump up their star rating…read more I'm in this store 2-3 times a month, and the employees are working hard and are always polite. There's sometimes a short line, so I see them interact with other customers. A lot of the employees are wearing masks, and the door is propped open when weather allows. That's nice, even though I often don't wear a mask for quick errands like this. I try to, bc if employees are wearing masks I like to follow their lead. Tons of parking too.

I bring my fragile items to Mike. He has never failed me. A plus. Highly recommend him. Thanks.read more

Great little place which does a bit of everything. The owner Mike is a really nice and…read moreaccommodating guy who always goes out of his way for his customers.

Great service, patient and courteous…read more Came in on a Monday morning during the holiday season. Jeff helped us figure out the best way to ship some art back home in the safest and most cost effective way.

They are some lazy cows. Very unprofessional, no type of understanding for the customers, and…read morevery-unorganized. I rather my items be delivered through ups not fed ex. Especially this downtown location. Weirdos.

The young man that works here is surely a nice fellow. He…read moreknows his boxes from his envelopes for sure. The young lady was also swell and helped me with my shipping needs without hesitation. Pro indeed. I've been helped a few times and always enjoyed my time. Also, If you need to get some copies, get a notary and buy some mentos you came to the right ups store. I'll return for sure. Maybe again after that.

The store shipped a product that was a prototype to the wrong address and now they cannot find it…read more Not only can they not find it, but the store manager Sheresse Spence has been rude in almost every interaction I have had with her. At this point they are doing nothing to find the package that was crucial to my business. If you have anything important to ship, walk across the street to any hotel and use the FedEx. DO NOT TAKE A CHANCE ON THIS STORE.

This team is basically my coworkers - I see them that often! I print a LOT for work, and this FedEx…read morePrint shop is conveniently located for me. The team is always so welcoming and bubbly - a few are extra fun cracking jokes and brightening days. I LOVE the self print stations here - it's so handy to email my documents and print them onsite. The print quality is amazing. I also love the cut station and lamination machine! When I order bigger projects like give signs or large quantities of postcards and other materials, the turnaround is always within 24 hours and great quality. Once when the cut on an order was off, they made it right and redid the project. Prices are reasonable and definitely cheaper/easier than buying a good printer, ink and paper myself. I rely on this team so much and they deliver! Amazing service and team.

The team at FedEx in SLP went above and beyond to help me print what I needed in a pinch! The team…read moreis great and was so kind/ charismatic, really really appreciate their help and commitment to crushing it!

The manager is great, but there is an employee with red hair who lacks interpersonal skills. She…read moredoesn't smile. She doesn't greet people, and if you have a unique situation, she just says "um, no. I can't do that." She obviously wanted me to leave. Once she realized she could help me with my issue, she did it but wasn't apologetic, or pleasantly surprised that it worked. She just said in a very unhappy, insincere, monotone voice "have a nice day." I might have let it go, but she is always rude when I go in there. I see her treat all customers that way.

I had a stack of documents that needed to get halfway across the country post-haste. I wanted to…read morekeep hard copies, so faxing was my best bet. Coming here made the process as easy as pie. While I had alas printed double sided, the young man who helped me made copies so that I had single sided documents and was very patient while I figured out what order they had to go in. (You would think they'd number the pages, but no.) The whole thing was as easy as pie.