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    The UPS Store

    4.0 (56 reviews)
    Closed 8:30 am - 7:00 pm
    Updated 1 week ago

    Services - The UPS Store

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    The UPS Store Photos

    Recommended Reviews - The UPS Store

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    Neal E.

    I stopped in here to ship a box of stuff back home to myself. I was in town for an IT conference, and I had a bought a bunch of stuff that would not fit in my suitcase. I was a bit stunned to find that my bill total came to over $50.00 and change just to ship a rather small box back home to myself! Service was thorough. I think I need to start traveling with a bigger suitcase!

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    4 months ago

    This is my go-to place for packaging and shipping. Always friendly, helpful and fast. Easy parking in back!

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    10 months ago

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    4 years ago

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    2 years ago

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    Photo of Sab S.
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    2 years ago

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    4 years ago

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    12 years ago

    Helpful 1
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    6 years ago

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    4 years ago

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    7 years ago

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    16 years ago

    Helpful 4
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    5 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    7 years ago

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    4 years ago

    Generous and courteous staff here. Prim location. Easy accessible from Hennepin Ave and 27th Street.

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    4 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    8 years ago

    Helpful 1
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    7 years ago

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    Photo of Jonathan T.
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    12 years ago

    Helpful 4
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    8 years ago

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    Helpful 1
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    12 years ago

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    10 years ago

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    14 years ago

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    9 years ago

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    13 years ago

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    9 years ago

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    8 years ago

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    6 years ago

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    9 years ago

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    9 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    12 years ago

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    13 years ago

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    Page 1 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Brenden especially is a super cool super helpful associate, he remembered my name by the second time I came to the store and always exceeds my expectations.

    Mentioned in 2 reviews

    Read more highlights

    The UPS Store

    The UPS Store

    3.4
    (14 reviews)

    So I came to the UPS Store 1236 to do a return shipment on some shoes I ordered and had to return…read more The shoe company, sent me a pre-approved UPS label. So they are a National UPS Customer because they sent a pre-authorized label through their network to me. I show the clerk the label and say, "Can I email this to you to print and attach. Sure, that will be $2.00 for the label. I ask, why? It's policy, she says. But it is a label as part of a national shipping contract with UPS. Yes I know but you see we're just a franchise so it's for the service. Uh huh. Well I guess you have to monetize the piece of paper here and of course the email and wifi costs money to run and of course there is your time to fund this 5 minute segment. Got it. Then, wait for it, she says, "It's a convenience fee." Let me just say this. Nothing is convenient about this moment. Nothing. You have a national shipping contract with this vendor to handle their shipments. That's on your side of the line, not mine. I honestly don't care about the 2 bucks. It's just the abject absurdity of the moment. And dealing with someone who has just been given the party line on what to do without any logic whatsoever on how to actually take care of a customer. I won't be back because this is just beyond stupid, and I don't do stupid any longer.

    It's a UPS store, but I feel inclined to bump up their star rating…read more I'm in this store 2-3 times a month, and the employees are working hard and are always polite. There's sometimes a short line, so I see them interact with other customers. A lot of the employees are wearing masks, and the door is propped open when weather allows. That's nice, even though I often don't wear a mask for quick errands like this. I try to, bc if employees are wearing masks I like to follow their lead. Tons of parking too.

    The UPS Store

    The UPS Store

    3.7
    (3 reviews)

    This is on the second floor of the Hilton. If you're quick you can get away with the $3 cost for…read moreparking underneath (fewer than 30 minutes). The staff are friendly and professional and depending on whether you are hitting them at a rush hour (you can never know, especially if the hotel is hosting an event) you can be in and out pretty quickly.

    Deserves Zero stars!!!! Paid for 3-day Select. Told up front the suit pants was coming from NY…read moreand may take 4 business days. It didn't come. On day 8, I called the store. After 1.5 hours and a lot of hold time. I was given the tracking number. The package was going to be delivered on day 13. Two days later UPS shows the delivery date delayed 2 more days and will come to our house 4 hours after the Black Tie wedding has been preformed. No one has seen the suit pants since day 7. UPS just keeps backing up the delivery date. The store finally called UPS. The suit pants were not sent 3 day select, but 10 day ground because the shipper gets to chose what they will pay for no matter what you paid for. The pants went from NY to Philly to IL and then past IA & MN to Wichita KS, but it is supposed to come back to MN in the next 10 days. Either on the night after the wedding is performed or sometime later. Neither UPS nor the store cared. The store could not find these pants in any other store in the US. UPS refused to find the pants and expedite their delivery or honor their 3-Day Select option. UPS Facebook is full of examples of 12- 20 cities/stops before a package is delivered. Very sad!!

    The UPS Store - copyshops - Updated July 2026

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