I was just treated so shockingly rudely by a staff member at this store that I am still shaking. A…read morefew days ago, I ordered 10 4x6 cards to be printed. I sent two images- one that was labeled "inside". I thought it was pretty clear I wanted "cards". They even asked if I wanted envelopes. When I got to the store I saw that they had printed they them as flat cards not folded cards with the image inside. I said I asked for cards. These were for a group gift where I wanted each person to be able to write another message in the cards. The cashier asked for the person who made the cards to come out to speak to me. He was immediately rude and combative and said those are cards. I said I can show you the email where I asked for cards with two images- not a postcard. He then said "don't call me a liar". I was completely shocked and said I never called you a liar and I don't think that's a very appropriate response. He said "well don't put words in my mouth". I said I never put words in your mouth I just said I ordered a card with an image on the front and one inside. Shockingly he said you know what- just take them and go elsewhere and waved his hand at me. He completely escalated and was combative in a situation where I was in no way being rude or aggressive. He could have easily said if you want "folded cards" we will have to charge you more and I would have happily paid for them. I've lived in Woodbury for over 25 years. I've never in my life been treated by or talked to like that by someone at any store anywhere. I was so shocked I was literally shaking when I left. I turned at one point to a clerk working at another register with bug eyes like "what is happening here" and he shrugged his shoulders at me! Like this is how they talk to their customers. I went online afterwards to their website to see if they have had other issues with rudeness to customers (they have). I was in disbelief to see that the person I looked at appears to be the same person shown online as the franchise owner. Before I walked out I think he started to realize how out of line he was and he said well I can reprint them for you but at that point I was so in shock and couldn't believe what had happened I said no and left very shaken. Unbelievable.

DO NOT USE THIS LOCATION!!!! Very rude staff!!!…read more The staff and management is extremely rude. I sent an urgent package with medicine that was needed for family over night guaranteed delivery and spent over $160. The store refused the package twice even though their website doesn't say anything about about not receiving packages without having a mailbox. They were only concerned about selling me a mailbox for the one week my family is in the area every year. No one attempted to call me to let me know there was an issue so that I could rectify the situation so that the urgent medical supplies could be received by my family. The last individual I spoke with who did not give his name used passive aggressive terms like " brass tacks" and just told me if I didn't like it to call the UPS 800 number then proceeded to hang up on me. When I called back to ask the name of the individual somehow everyone had memory loss.

I've had a few visits to this store recently for various needs and the rep there, Dave, is one of…read morethe very best and most kind customer service minded employees I've ever met! He is super helpful, very patient, and always very pleasant in general. Awesome job FedEx and Dave!

FedEx Woodbury, MN good people working really hard to get it done, and delivers as they state they…read morewill, great business ethic I will do all my packages here going forward usps took my money they advised me to pay extra yet did not deliver at all usps still had my box sitting in the post office after 3 days when I paid for 1 day delivery female stating, "OUT FOR DELIVERY" but the box sitting right there in the post office not just terrible service for many many years but so many instances of prolific lying by usps staff this is the office needs reaming out president sir

I had to print documents for my cruise. I had no clue of what to do. Mike took great care great…read morecare had it printed in a few minutes. I'll let family and friends know about Greendog packing & shipping. I'll always go back for printing and shipping needs. Thanks again Mike

Great little place which does a bit of everything. The owner Mike is a really nice and…read moreaccommodating guy who always goes out of his way for his customers.

They claimed my package to be delivered but it never came then they tried to cover up the fact that…read moreit never came. Scum

I've been there twice now, and I was impressed with how quickly they handle things. They did not…read moredo anything special - friendly, timely service and my expectations were met. Then again, that is relatively unique in quick print and deliver business.

Tim is an amazing young man, he helped me print my prepaid label, which ups store refused to do…read more And then he is a cheery guy and very helpful. I wish I could give this place 8 stars out of 5. Very highly rated. I hope the ups store crushes and burns.

I called to talk shipping and received nothing but a hard time. the employee gave me no information…read moreon what I wanted to know and everything I told him he questioned or dismissed. very upset with them.

Excellent service, very efficient. And the store dog made our day! We drove out of our way to this…read moreshipping location to see her based on Yelp reviews.

One of the nicest, most thorough mailing places I've gone to. Been going for years, and we love…read morethe people there too! HIGHLY recommend!

I like this UPS store. I like the location (easy for me to get to), and I appreciate that if I have…read morean Amazon return, they take the item whether or not I have a box for the return. I dropped an item off for return to Amazon today, and they scanned my return code and took the item so quickly and efficiently. It felt like I was in and out of the store in the blink of an eye. There were 3 staff working, and they were all the picture of courtesy and efficency. Thank you for making a chore less painful, UPS!

I often come here to drop off my Amazon returns and Nespresso capsules. This location is always…read morebusy no matter the time of day I stop in, however, staff always handle the busyness well. All of my encounters have been seamless and quick. I'm always amazed how friendly everyone is. This location isn't super big, but lots of services are offered. I always see people mailing packages, copies, buying supplies, and dropping off Amazon packages. If you don't know the best route to go, ask staff, and they are willing to help. Shipping prices seem reasonable and comparable to other places around. Location is very convenient for me, so I'll continue to come back.

Best price if you need to buy a box, everyone friendly, attentive. Love going here…read more Great hours too especially after post office is closed

Well stocked, friendly & helpful. Following COVID masking guidelines too…read more Even offered to help carry my purchase to the car.

I was pretty impressed with my experience here over the holidays. I refused to wait in line at the…read morepost office so I ended up here. There was a pretty good wait here too, but they kept it moving. Had everyone grab a number so you could wander around a bit....look at greeting cards and office stuff. I've been surprised at how many people don't realize you can ship USPS stuff here. Friends of mine were like "seriously? That's not just for UPS pick ups?" Maybe I just have dumb friends.

3:31 while I was standing in line. You have to be kidding me. Seriously the fact that you are…read moretrying to defend that action is incredible. Good luck to you. No need to respond. Sir, You entered the store at 3:30pm. It was explained on the phone to you that the employee handling notary work today needed to leave by 3:30pm. I'm sorry that you feel customer service wasn't delivered in this situation, but if you were on a deadline for this, surely you could understand the time constraints of the employee as well. The employee you dealt with at the counter wasn't informed why notary services weren't available after 3:30, just that they were not. Your Team at The UPS Store 808 Carmichael Road Hudson, WI 54016 Phone (715) 386-2222 Fax (715) 386-2121 Web https://www.theupsstore.com/5335 From: Vito Mitria vito@beaconmgmtadvisors.com Sent: Wednesday, September 9, 2026 5:25 PM To: The UPS Store #5335 store5335@theupsstore.com Subject: Lost Customre....you need to explain customer service to your folks...if i could give you a ZERO as a rating, i would. CAUTION! This email originated from outside of the organization. Please do not open attachments or click links from an unknown or suspicious origin. So I am a customer of a UPS store in Chicago and find myself working up in Hudson, WI these days. I needed a document notarized and was told on the phone that the notary would leave at 3:30 today. I rushed to the store and arrived a few minutes before 3:30 and waited in line. I made it to the counter and told the gentleman that I needed a document notarized. I was told that notary services ended at 3:30. I said I understood and that was the reason I was there at 3:30. I was then told that it was 3:31. 3:31 and so I couldn't get the notarization done. I would have preferred that he friggin lie to me and have said that the notary was gone, not that it was 3:31. I will be working up here off and on over the next year and I will never utilize the services of this location.

I needed to do some printing and don't have a printer at home. I was happy to find there's a FedEx…read moreOffice (does anyone else still call them Kinko's?) relatively close to my home and gym. I called before I headed in yesterday because it was snowing and I lived in Seattle for the past nine years, where everything shuts down at the mere threat of snow. But this is Minnesota and they were indeed open. I used the self service copier for my print jobs and a PC station to edit a Word doc. The PC station usage is charged by the minute, so I would not recommend heading to FedEx just to browse the internet, compose a long document, or do research (you can do that at most libraries for free, BTW). Both the copier and computer were user friendly and take credit cards for payment. While I was there I was asked by several employees if I needed any help. I was a little surprised to see a plotter in the copier area. So you can do large format printing here if you need to! My only quibble would be that I had to go to the front desk to get a scan . A minor gripe, but could be troublesome if you were in a hurry and there was a line at the front. Also, why do they trust you to print and copy but not scan? This store is large and clean and seems kind of new. There are FexEx shipping services and supplies, of course. I perused the store on my way out and noticed you can also purchase (random) things like candy, books, calendars, office supplies, and greeting cards. This FedEx is in the same small strip mall with Chipotle, Firehouse Subs, Tokyo Grill, and Sprint. On the 80 bus route (which hardly ever runs, so good luck). Quite convenient to have this in my hood.

Was in and out needed some information printed from my email. The clerk was friendly. And I also…read morefound some Star wars decor and scooped them up also. Thank you ill be back again when I need that type of service.