Thanks to John and his team for handling the Holiday crush and meeting demands of every day…read morecustomers. I use the location for my mail and packages for my sales territory. They always greet me with a smile and handle all of my requests quickly.

I was just treated so shockingly rudely by a staff member at this store that I am still shaking. A…read morefew days ago, I ordered 10 4x6 cards to be printed. I sent two images- one that was labeled "inside". I thought it was pretty clear I wanted "cards". They even asked if I wanted envelopes. When I got to the store I saw that they had printed they them as flat cards not folded cards with the image inside. I said I asked for cards. These were for a group gift where I wanted each person to be able to write another message in the cards. The cashier asked for the person who made the cards to come out to speak to me. He was immediately rude and combative and said those are cards. I said I can show you the email where I asked for cards with two images- not a postcard. He then said "don't call me a liar". I was completely shocked and said I never called you a liar and I don't think that's a very appropriate response. He said "well don't put words in my mouth". I said I never put words in your mouth I just said I ordered a card with an image on the front and one inside. Shockingly he said you know what- just take them and go elsewhere and waved his hand at me. He completely escalated and was combative in a situation where I was in no way being rude or aggressive. He could have easily said if you want "folded cards" we will have to charge you more and I would have happily paid for them. I've lived in Woodbury for over 25 years. I've never in my life been treated by or talked to like that by someone at any store anywhere. I was so shocked I was literally shaking when I left. I turned at one point to a clerk working at another register with bug eyes like "what is happening here" and he shrugged his shoulders at me! Like this is how they talk to their customers. I went online afterwards to their website to see if they have had other issues with rudeness to customers (they have). I was in disbelief to see that the person I looked at appears to be the same person shown online as the franchise owner. Before I walked out I think he started to realize how out of line he was and he said well I can reprint them for you but at that point I was so in shock and couldn't believe what had happened I said no and left very shaken. Unbelievable.

FedEx Woodbury, MN good people working really hard to get it done, and delivers as they state they…read morewill, great business ethic I will do all my packages here going forward usps took my money they advised me to pay extra yet did not deliver at all usps still had my box sitting in the post office after 3 days when I paid for 1 day delivery female stating, "OUT FOR DELIVERY" but the box sitting right there in the post office not just terrible service for many many years but so many instances of prolific lying by usps staff this is the office needs reaming out president sir

Best customer service ever! I am not savvy with this kind of stuff at all, and they were so patient…read moreand sweet and friendly and helpful through all the steps with a smile!

I bring my fragile items to Mike. He has never failed me. A plus. Highly recommend him. Thanks.read more

Great little place which does a bit of everything. The owner Mike is a really nice and…read moreaccommodating guy who always goes out of his way for his customers.

They claimed my package to be delivered but it never came then they tried to cover up the fact that…read moreit never came. Scum

I've been there twice now, and I was impressed with how quickly they handle things. They did not…read moredo anything special - friendly, timely service and my expectations were met. Then again, that is relatively unique in quick print and deliver business.

Tim is an amazing young man, he helped me print my prepaid label, which ups store refused to do…read more And then he is a cheery guy and very helpful. I wish I could give this place 8 stars out of 5. Very highly rated. I hope the ups store crushes and burns.

I called to talk shipping and received nothing but a hard time. the employee gave me no information…read moreon what I wanted to know and everything I told him he questioned or dismissed. very upset with them.

Excellent service, very efficient. And the store dog made our day! We drove out of our way to this…read moreshipping location to see her based on Yelp reviews.

One of the nicest, most thorough mailing places I've gone to. Been going for years, and we love…read morethe people there too! HIGHLY recommend!

I like this UPS store. I like the location (easy for me to get to), and I appreciate that if I have…read morean Amazon return, they take the item whether or not I have a box for the return. I dropped an item off for return to Amazon today, and they scanned my return code and took the item so quickly and efficiently. It felt like I was in and out of the store in the blink of an eye. There were 3 staff working, and they were all the picture of courtesy and efficency. Thank you for making a chore less painful, UPS!

I often come here to drop off my Amazon returns and Nespresso capsules. This location is always…read morebusy no matter the time of day I stop in, however, staff always handle the busyness well. All of my encounters have been seamless and quick. I'm always amazed how friendly everyone is. This location isn't super big, but lots of services are offered. I always see people mailing packages, copies, buying supplies, and dropping off Amazon packages. If you don't know the best route to go, ask staff, and they are willing to help. Shipping prices seem reasonable and comparable to other places around. Location is very convenient for me, so I'll continue to come back.

Best price if you need to buy a box, everyone friendly, attentive. Love going here…read more Great hours too especially after post office is closed

Well stocked, friendly & helpful. Following COVID masking guidelines too…read more Even offered to help carry my purchase to the car.

Exceptional experience! Jake was, hands down, the rudest and…read moreleast professional employee I have ever had displeasure of meeting! I really appreciate how he was rude and terse when I came in, and then only spoke when he was telling me he couldn't do the thing that I'd set up an appointment for, and couldn't have sent an email before I drove there because 'he'd only gotten it that morning'. I also really love he didn't even apologize - just got crabbier! Really stands out in the customer service department!

Quick, convenient, and friendly service! Had to return Verizon hardware and I was finished in…read moreabout 5 minutes!

Was in and out needed some information printed from my email. The clerk was friendly. And I also…read morefound some Star wars decor and scooped them up also. Thank you ill be back again when I need that type of service.

I needed to do some printing and don't have a printer at home. I was happy to find there's a FedEx…read moreOffice (does anyone else still call them Kinko's?) relatively close to my home and gym. I called before I headed in yesterday because it was snowing and I lived in Seattle for the past nine years, where everything shuts down at the mere threat of snow. But this is Minnesota and they were indeed open. I used the self service copier for my print jobs and a PC station to edit a Word doc. The PC station usage is charged by the minute, so I would not recommend heading to FedEx just to browse the internet, compose a long document, or do research (you can do that at most libraries for free, BTW). Both the copier and computer were user friendly and take credit cards for payment. While I was there I was asked by several employees if I needed any help. I was a little surprised to see a plotter in the copier area. So you can do large format printing here if you need to! My only quibble would be that I had to go to the front desk to get a scan . A minor gripe, but could be troublesome if you were in a hurry and there was a line at the front. Also, why do they trust you to print and copy but not scan? This store is large and clean and seems kind of new. There are FexEx shipping services and supplies, of course. I perused the store on my way out and noticed you can also purchase (random) things like candy, books, calendars, office supplies, and greeting cards. This FedEx is in the same small strip mall with Chipotle, Firehouse Subs, Tokyo Grill, and Sprint. On the 80 bus route (which hardly ever runs, so good luck). Quite convenient to have this in my hood.