Always patient and understanding service. Wouldn't take an Amazon return anywhere else!read more

I called this UPS Store because I was concerned about a package that, according to the tracking…read moreinformation, appeared to be in California. I wasn't calling to complain or be argumentative I simply wanted assistance understanding where my package was and hoped a manager could help. The person who answered the phone told me he was the manager. When I politely asked for his name, he refused and said, "I'm not giving you my name." From that point on, his attitude was rude, dismissive, and unprofessional. As a customer, I don't think it's unreasonable to ask for the name of the person identifying themselves as the manager, especially when seeking help with a shipping issue. I've shipped many packages through this location over the years, and the younger employees have always been courteous and helpful. Unfortunately, this interaction was the complete opposite. Customer service should be about listening to concerns and treating people with respect, even when the issue isn't something the store directly caused. Based on this experience, I can't recommend this location if this is the level of service customers receive from management. I hope the owner is aware of how customers are being treated and addresses it.

I had to ship a package and had a great experience at this location! Matt helped me and he was…read moresuper friendly!

Only used the self service machines at this location (fax and copier), so cannot really review the…read morestaff at this location. The machines however are very self explanatory and the prices for copies and faxes are very reasonable. Overall happy with this location and I'm sure if I had or needed help from the staff they would have been friendly and helpful!

Super friendly and so convenient! Used to have to literally drive miles to get to a post office,…read moreetc. Now I can walk there. Tons of services including shipping, mailbox rental, shredding, laminating, notary, passport photos, faxing, scanning, gifts, etc. Locally owned by a family who's lived in the area their entire life.

From the owner: Mail N’ Ship is a locally owned - packing, shipping (FedEx, UPS, USPS), boutique-style shipping and…read morebusiness services center dedicated to making everyday tasks easier, more efficient, and even enjoyable. We offer a thoughtfully curated range of services including packing, shipping (FedEx, UPS, USPS), mailbox rentals, notary, laminating, shredding, passport photos, faxing, scanning, and unique gift items all under one welcoming roof. What sets us apart is our attention to detail and commitment to customer care. Whether you're mailing a package across the globe, renting a secure mailbox, or simply stopping in for a quick fax, we ensure every interaction is clear, professional, and personalized. Our space is designed to feel like your “away-from-home” office efficient, friendly, and always ready to help. At Mail N’ Ship, we don’t just move packages, we build trust, simplify errands, and support our community with services that are as reliable as they are refined.

For about 25 years whenever I've needed to send something via FedEx and I wanted to make sure it…read morearrived on-time or early, I have come to this FedEx office. I suppose it might seem weird to award five stars to this kind of place. After all, this is not a FedEx Office with all those services and options and items for sale. But it is a staffed shipping counter located right on the MSP runway. When you're here, you are literally surrounded by the runways of the Minneapolis-St Paul International Airport, and you even have to drive through tunnels under runways to get here. For me that's part of the fun; a quirk of mine is how energized I am to be doing anything at the airport. But some might find it annoying to take that winding road around and under those runways to get to this FedEx facility. The people working there are really helpful and friendly, going beyond the call of duty to help me on some occasions. And again, you'll only come here to ship something out. But your package is potentially on a plane mere seconds after you drop it off at the counter.

The driver who services the Whittier neighborhood doesn't show up when he says he does (he lies)…read more They *can* do it right, because the substitute driver who doesn't normally work this route actually showed up one time. They need to FIRE HIM NOW. August 2026

Excellent service, very efficient. And the store dog made our day! We drove out of our way to this…read moreshipping location to see her based on Yelp reviews.

One of the nicest, most thorough mailing places I've gone to. Been going for years, and we love…read morethe people there too! HIGHLY recommend!

Nicely located from 35W. All of their printing and shipping services are spaced out with even a…read morelounge area in back, very roomy FedEx storewhich makes it easier to find what your looking for. However, they could use a couple more employees here. While waiting myself another customer who was already waiting when I arrived said they they were very slow. Update: Went in to pick up some posters I had ordered online. One was printed wrong or rather not to my liking. The staff redid the poster on the spot with out charge, which was printed onto foam board. He was very accommodating, excellent customer service!!

Showed them the paper address showed them the address on my phone and the package still ended up…read morebeing returned. Don't recommend obviously aren't paying attention terrible service!

What a wonderful company K-N is. I have been with several forwarders and…read moreK-N has been the best so far. In todays market you need a fast and flexible company and K-N fits the bill for me.

From the owner: Freight Forwarding Company…read more Air Freight Sea Freight Customs Brokerage Overland