This Saturday, February 21st, I had a package delivered to my parcel box. When I tried using the…read morekey, it wouldn't open the box. I tried multiple times over the weekend, hoping that I'd be able to get it to open, but it didn't work. On Monday, I called and asked if someone could get it open, to that, they said they'd be able to assist me, and I thought my issues were resolved. They were not. I called multiple times again on Tuesday to get the box open, no help from the mail carrier, but I was told on the phone that someone would come over personally and help open the box. I gave the person my cell phone number and my address. No one bother to came by and help. I then called again Wednesday morning. They said that the mail carrier will be able to take my package out of my box and then leave it on my front door. When I return home from work (around 3PM), there is no package on my front step, the box still does not have a key, but the key to open the locker has been removed. I called multiple times to get some help with this and they told me that they delivered the package at 11:30. Their response to this situation is to tell me because the package on my front door is missing that someone stole it. In this neighborhood, there are multiple other homes with packages on their doorsteps and none appear to be missing. I also have never had anyone steal packages before, nor have I heard anything from my neighbors. The parcel box seems to still be locked with no key in sight (assuming no other package has been put in there), I can assure you that no one is stealing my package in my community. The lack of customer service, lack of accountability, the continuous empty promises and lack of reliability with this USPS location and the leadership running this shit show needs some serious attention. Every time I go in person to this branch, people working the counter are extremely rude. There is no redeeming quality about this place.

This is one big honking Post Office! The drive through is easy, once you get around the frontage…read moreroads. There are two rows of boxes to ease traffic, which there is a lot of at this office. Exiting is easier then getting in, but that's all Bloomington regulations so we won't blame the USPS.

Updated review. This place is severely understaffed. I will gladly drive to another city to mail…read morethings. One guy working with many issues from customers from misspelling a kid's name on a passport to having another person's passport application photo rejected. Another guy taking up time getting a P.O Box. All I needed was to mail my college kid some contact lenses. 45 minutes of my life that I won't get back. I did make it to Costco before the 10 am customers. Government inefficiency at its finest at this post office. Hire more workers already! Hey I'll quit my job to even work here if you pay me enough.

There is a really rude lady at the counter, she is Indian and struggled to understand my wife but…read morewas just screaming at her in hindi and being really aggressive and my heart hurts for my wife knowing that she already struggles in public situations and people like this make it worse. sort out your staff!

This was absolutely theee best post office I've ever been to. Kind of tucked away, wasn't sure I…read morewas headed to the right place at first but found it. The postal worker was exceptionally helpful friendly and nice, unlike any other postal worker I've encountered. I wish I remembered her name. Loved how I was able to get in and out!

This post office was amazing, especially Christian. I had a return and brought packing tape but…read morehad no sissors to cut it with. He took my return and repackaged it for me at no cost. They were extremely nice.

Fast service! Helpful staff. The people who're complaining about this post office are extremely…read moreegotistical deranged people. I was in and out in less than a few minutes. Clean and nice inside,

Our mail was supposed to be forwarded, but we have not received utility bills, 1099-R's, and other…read morecorrespondence that should have been to us well before the end of February. It is now March 3rd and we have received very little.

The delivery service out of this post office is the absolute worst I have experienced anywhere I…read morehave lived. We have received NO mail at all on four of the last eleven mail delivery days (Nov 2018). During this time Informed Delivery has also indicated packages "out for delivery" which have not been delivered. Carriers seem to play CYA games by not delivering a package if they are running late and then falsely noting that "a delivery attempt was made" and "the customer has requested a pick up at the P.O." Several letters to the postmaster have not produced any improvement at all. Postal Patron 55378

This place is the best post office ever. ou don't often…read morethink to rate your local post office but they have gone above and beyond for me twice now, and in just the past week. I'm talking about deliveries with confusing addresses from the sender and to be delivered on a Sunday I think it was the manager in charge who actually delivered my last package to my door, after it was once tried to be delivered unsuccesfully.. And on a Sunday.

I don't know who is handling the mail for BonneVista Trailer Park but I have my mail it is all…read moremixed up for over five months and I'm so tired of it! I have important court documents that need to be signed! It is super ridiculous that my attorney had sent out five letters and I haven't at all gotten any of them! In Prior Lake some Postal woman stole checks from TJ Hooligans Restaurant, but the manager blocked the checks before the money was taken out of his business account..This is why I don't trust postal Services with my mail or checks..Now I had told my attorney to hold my check in her office because it is horrible I get two different people's mail in my mail box, and the person delivering can't understand the residential numbers or mailboxes at all so please find someone else or give them a vision test because when it's more than ten peoples mail getting mixed up you need to find someone else who can do the job better or give a vision test yearly so the mail person understands who the mail is going too..Thank you!

What is going on with the Shakopee USPS ? My mail only comes twice a week. My bills are arriving…read morea week after the due date. Out going mail arrives late to the destination. I am sending g items to Minneapolis and Saint Paul and they take one to two weeks to arrive. When tracking items that have Twin City destinations I see them o to Montana then Denver then Milwaukee then back to Shakopee before they are delivered. If you are swamped then hire more people. This is very very bad.

I have not received mail service for the last two days. Inform shows I should have received 12…read morepieces of mail. Two legal docs included. Tried call the Apple Valley Post Office and get a message the person is not available. I've observed the mail carrier scooting up and down the streets delivering packages before delivering the mail. Seems a big waste of time and inefficiency. Mail gets delivered late or not a all.

Spoke to Vicky today and she was amazing. I have been trying to call all last week and have been…read moreput on hold for hours, but Vicky helped me right away, was nice and kind. Thank you, Vicky

What a joke - I've gotten a message in my mail that there is a package for me It says we are unable…read moreto reach you at your house. I've been home every single time. I work from home and no one from USPS has rung my doorbell or has tried to deliver something. We have the laziest mail delivery person because they have to "gasp" drive up to our house and ring our bell - instead of putting the package in our mail locker at the end of the street - heaven forbid they should drive down to our house. I have never seen a lazier mail person. and they wonder why Amazon or other delivery services are cutting them out of the loop.

Just went to ship a package. I grabbed a random box at home not knowing it was a priority box but I…read morewas shipping with a parcel label. Not sure of the ladies name I should have gotten it. She was older, grey hair, and a big mole on her left cheek. She stares at me and says "why did you use this box?" in the rudest tone. I said sorry what? and she says "you used a priority box and it's a parcel shipping label." I asked if she could just ship it parcel and ignore the box because I was unaware I couldn't do that. She looks at me and again, in the rudest tone says "you're just not supposed to do that but whatever I'll ship it." I looked at her and said "try to be a little kinder next time because it's not that hard." I understand she may have been having a bad day and I truly never really write reviews but I don't remember the last time I have had such a rude encounter. Hope this lady chooses kindness next time. - a 19 year old kind person :)

Wow! What a great staff they have at the UPS. Chance was very helpful and helped me with my amazon…read morereturns. It was a very fast and smooth process. 10/10 would go again and I recommend it over many of their other stores.

Unfriendly staff, robotic with no personality. First time ever receipt with no mailing information…read more I am doubting whether I'm going to receive the package I mailed to myself or not given the choice I would not have come to this location.