This USPO has a nice stamp machine, which is a huge positive. These machines are harder to find…read more The machine and large lobby makes it with going to.

Updated review. This place is severely understaffed. I will gladly drive to another city to mail…read morethings. One guy working with many issues from customers from misspelling a kid's name on a passport to having another person's passport application photo rejected. Another guy taking up time getting a P.O Box. All I needed was to mail my college kid some contact lenses. 45 minutes of my life that I won't get back. I did make it to Costco before the 10 am customers. Government inefficiency at its finest at this post office. Hire more workers already! Hey I'll quit my job to even work here if you pay me enough.

This post office was amazing, especially Christian. I had a return and brought packing tape but…read morehad no sissors to cut it with. He took my return and repackaged it for me at no cost. They were extremely nice.

Went here to get passports. Great experience. Helpful, patient, and kind staff. Will go out of my…read moreway to use this Post Office in the future.

Fast service! Helpful staff. The people who're complaining about this post office are extremely…read moreegotistical deranged people. I was in and out in less than a few minutes. Clean and nice inside,

Our mail was supposed to be forwarded, but we have not received utility bills, 1099-R's, and other…read morecorrespondence that should have been to us well before the end of February. It is now March 3rd and we have received very little.

This place is the best post office ever. ou don't often…read morethink to rate your local post office but they have gone above and beyond for me twice now, and in just the past week. I'm talking about deliveries with confusing addresses from the sender and to be delivered on a Sunday I think it was the manager in charge who actually delivered my last package to my door, after it was once tried to be delivered unsuccesfully.. And on a Sunday.

The delivery service out of this post office is the absolute worst I have experienced anywhere I…read morehave lived. We have received NO mail at all on four of the last eleven mail delivery days (Nov 2018). During this time Informed Delivery has also indicated packages "out for delivery" which have not been delivered. Carriers seem to play CYA games by not delivering a package if they are running late and then falsely noting that "a delivery attempt was made" and "the customer has requested a pick up at the P.O." Several letters to the postmaster have not produced any improvement at all. Postal Patron 55378

I don't know who is handling the mail for BonneVista Trailer Park but I have my mail it is all…read moremixed up for over five months and I'm so tired of it! I have important court documents that need to be signed! It is super ridiculous that my attorney had sent out five letters and I haven't at all gotten any of them! In Prior Lake some Postal woman stole checks from TJ Hooligans Restaurant, but the manager blocked the checks before the money was taken out of his business account..This is why I don't trust postal Services with my mail or checks..Now I had told my attorney to hold my check in her office because it is horrible I get two different people's mail in my mail box, and the person delivering can't understand the residential numbers or mailboxes at all so please find someone else or give them a vision test because when it's more than ten peoples mail getting mixed up you need to find someone else who can do the job better or give a vision test yearly so the mail person understands who the mail is going too..Thank you!

What is going on with the Shakopee USPS ? My mail only comes twice a week. My bills are arriving…read morea week after the due date. Out going mail arrives late to the destination. I am sending g items to Minneapolis and Saint Paul and they take one to two weeks to arrive. When tracking items that have Twin City destinations I see them o to Montana then Denver then Milwaukee then back to Shakopee before they are delivered. If you are swamped then hire more people. This is very very bad.

Spoke to Vicky today and she was amazing. I have been trying to call all last week and have been…read moreput on hold for hours, but Vicky helped me right away, was nice and kind. Thank you, Vicky

Twice now the mailperson has placed a package in the parcel locker that is too large to remove. I…read moredon't know how they shove it in there but there is a lip on the top and bottom that prevents it from sliding out if the package is really large. I really wish Amazon would use UPS or Fed Ex exclusively.

What a joke - I've gotten a message in my mail that there is a package for me It says we are unable…read moreto reach you at your house. I've been home every single time. I work from home and no one from USPS has rung my doorbell or has tried to deliver something. We have the laziest mail delivery person because they have to "gasp" drive up to our house and ring our bell - instead of putting the package in our mail locker at the end of the street - heaven forbid they should drive down to our house. I have never seen a lazier mail person. and they wonder why Amazon or other delivery services are cutting them out of the loop.

Just went to ship a package. I grabbed a random box at home not knowing it was a priority box but I…read morewas shipping with a parcel label. Not sure of the ladies name I should have gotten it. She was older, grey hair, and a big mole on her left cheek. She stares at me and says "why did you use this box?" in the rudest tone. I said sorry what? and she says "you used a priority box and it's a parcel shipping label." I asked if she could just ship it parcel and ignore the box because I was unaware I couldn't do that. She looks at me and again, in the rudest tone says "you're just not supposed to do that but whatever I'll ship it." I looked at her and said "try to be a little kinder next time because it's not that hard." I understand she may have been having a bad day and I truly never really write reviews but I don't remember the last time I have had such a rude encounter. Hope this lady chooses kindness next time. - a 19 year old kind person :)