This place is amazing! They deliver a letter or package anywhere you want. They also have mail…read moreboxes that you can rent. How cool is that?

The clerks at this location are unbelievably rude and unprofessional. I've complained about them at…read moretheir headquarters in Burnsville on several occasions, and they listen, but never make any lasting changes. These "boys" are at play with no accountability in place. Total jerks.

Spoke to Vicky today and she was amazing. I have been trying to call all last week and have been…read moreput on hold for hours, but Vicky helped me right away, was nice and kind. Thank you, Vicky

Twice now the mailperson has placed a package in the parcel locker that is too large to remove. I…read moredon't know how they shove it in there but there is a lip on the top and bottom that prevents it from sliding out if the package is really large. I really wish Amazon would use UPS or Fed Ex exclusively.

I've only had the occasion to visit a couple of times. The annex is a special place. While they…read morecan't do a lot of what your regular post office can (don't come looking for stamps or to ship a package), they CAN handle a lot of the things that your local post office may not be able to. For me, this meant getting some mail that hadn't yet been delivered. For another customer, it meant picking up a package that had been sent without a suite number. While it's a good-sized facility with ample parking (conveniently located within walking distance of my workplace), working directly with customers is only a small part of what they do. If nobody is at the desk when you come in, ring the doorbell on the wall opposite the door. You may need to wait a few minutes, as they've got a whole lot going in, but they are very helpful and knowledgeable. Thanks, USPS!

The asian lady here is so rude and disrespectfull i really dislike how she behave i hope they train…read morehow to be nice to costumers

This post office has the kindest and most helpful employees I have ever come across. Always a…read moresmile. If you are looking for a USPS location with good and friendly service, use this location.

This post office was amazing, especially Christian. I had a return and brought packing tape but…read morehad no sissors to cut it with. He took my return and repackaged it for me at no cost. They were extremely nice.

Went here to get passports. Great experience. Helpful, patient, and kind staff. Will go out of my…read moreway to use this Post Office in the future.

This Saturday, February 21st, I had a package delivered to my parcel box. When I tried using the…read morekey, it wouldn't open the box. I tried multiple times over the weekend, hoping that I'd be able to get it to open, but it didn't work. On Monday, I called and asked if someone could get it open, to that, they said they'd be able to assist me, and I thought my issues were resolved. They were not. I called multiple times again on Tuesday to get the box open, no help from the mail carrier, but I was told on the phone that someone would come over personally and help open the box. I gave the person my cell phone number and my address. No one bother to came by and help. I then called again Wednesday morning. They said that the mail carrier will be able to take my package out of my box and then leave it on my front door. When I return home from work (around 3PM), there is no package on my front step, the box still does not have a key, but the key to open the locker has been removed. I called multiple times to get some help with this and they told me that they delivered the package at 11:30. Their response to this situation is to tell me because the package on my front door is missing that someone stole it. In this neighborhood, there are multiple other homes with packages on their doorsteps and none appear to be missing. I also have never had anyone steal packages before, nor have I heard anything from my neighbors. The parcel box seems to still be locked with no key in sight (assuming no other package has been put in there), I can assure you that no one is stealing my package in my community. The lack of customer service, lack of accountability, the continuous empty promises and lack of reliability with this USPS location and the leadership running this shit show needs some serious attention. Every time I go in person to this branch, people working the counter are extremely rude. There is no redeeming quality about this place.

This is one big honking Post Office! The drive through is easy, once you get around the frontage…read moreroads. There are two rows of boxes to ease traffic, which there is a lot of at this office. Exiting is easier then getting in, but that's all Bloomington regulations so we won't blame the USPS.

People are kind, helpful and willing to serve folks. I had just a few things to do and got them…read moredown quickly. Service was good and fast.

I was here to send another care package to my mom…read more Unfortunately, the PO has been hit-or-miss with the packages I've sent. On a good note, when they fail, I get my money back. It was starting to seem like it was a conspiracy for them to pay me for using their services because I got my money back on four separate occasions. No, this isn't a good way to get "free" stuff. When they do fail, it can be aggravating to resolve the problem. And, the burden of proof is on YOU, so you BETTER have your receipt. My advice is to not call them about it. Go into a PO and speak to an actual human. No, they probably aren't going to care any less than they do already. Yet, you've got a person standing there looking at the various facial expressions you're making. Maybe it's just me. They seem suddenly highly motivated to get me the heck out of there and on my way...with my money. I cannot help but wonder if the problems are due to the consolidation that has taken place. The PO down the street from me is managed by Eagan and that's where I have to go to pick up any packages that are missed (if redelivery isn't an option). This is also where you have to call to speak to someone. This did work for me, once. Because my mom worked for the PO for many years, I will continue to use their services. Well, while they still deserve my business. Their prices don't seem on the gougey bent (yes I made up that word) and service is USUALLY very good and prompt.

Msp airport usps excellent service at counter. Hours also very good. Easy free parking in front…read more Usually customer lines are relatively short. Facility is clean and supplies are well stocked.

Every package out of this post office is delivered a day later than other post offices. If you…read morethink things will get there faster by driving out closer to the planes, you are wrong. It is criminal how bad it is there. I got positive proof of this today, although I had only suspected it before. Also, today I witness blatant discrimination at this location. Do not go there if you want a real Minnesota experience, at least from the 1980s. I'd say fire them all.