Most of the people working at this location are super nice and so a great job, except there is one…read moreolder owner, can't remember her name, who is just very rude. I feel like a child getting scolded by a teacher every time I go there and she helps me. She is like that to everyone. I always try to avoid her whenever possible. I was in there once and a man was trying to ship a package and she told him he needed to add tot he box because there was too much extra room. So the guy goes to his car and comes back with paper towels, according to her that wasn't enough. He went back to his car and brought in more paper towels but that still wasn't enough. The whole time she just stood there with an attitude. Then she finally goes and gets some packing paper they had and puts it in there. Why didn't she do that in the first place???

We ship using FedEx most expensive service about twice a month at most for a couple packages at…read morethis store. On Saturday, May 2nd 2026, my wife came in asking for 8x flat rate boxes but was told she's not allowed that many boxes and was given the most ridiculous reason along with an attitude - "...what if everyone asked for 8 boxes everyday how can we keep up with supplies..." Well first of all, it is NOT our problem if you don't stock sufficient supplies, that is YOUR job. If you cannot keep up with supplies what is the purpose of your store. Secondly, we paid for the service, which includes the box (IT IS NOT FREE). You should have been happy that we have more shipments than normal, giving your store more traffic. It is a good thing I was not present when you insulted my wife. We will NOT be coming back to this "low-rating" store and will also report this incident up. REMEMBER (IN CASE YOU FORGET) - THE PURPOSE OF YOUR STORE IS TO SERVE CUSTOMERS !!!

They didn't have anywhere to leave drop off packages and said I have to wait in line. The staff was…read moresuper rude. I drop packages off at various locations and have never had an issue leaving a package on the counter or wherever. ITS CALLED DROP OFF, ITS LITERALLY IN THE NAME!!

The supervisor of the Apple Valley UPS store was scanning in my return-items and managed to screw…read moreit up. Apparently, he didn't seem to realize that Happy Returns combines all the returned items into a single return QR Code.... Seems like may he - above all the employees in that store - should know that.... especially since he immediately asked me to remove all my returned items from their boxes (so clearly, he was aware of Happy Returns' protocols). Once he realized that he made the mistake, he just shrugged and mumbled out a "sorry" and then shouted for the next person to in-line. Whatever your expectations are - lower them. I will now have to fight with the retailer in order to get another return label generated before I may return the remainder of my items. Frustrating!

I needed HP 62 computer ink as I work primarily from home. Target was out and I photographed…read moreTarget's price and walked over. Theirs was $24.99 and Target price 20.99. I asked if they price matched and answer was yes. Showed cashier my photo from Target and price was adjusted. I signed up for some reward program too. Cashier was very nice. Used company credit card to pay.

Just a PSA, never buy anything from this or any other OfficeMax/Depot without first checking the…read moreprice online. I ALWAYS find the price online to be lower. Today I purchased a postal scale, the price online was 75.59, the price in store was 159.99! I also got a coupon while looking online for 25% off any regular priced item. Sure enough, the scale rang up as 159.99. I showed them the online price and they immediately matched it. They thought the coupon might be for online orders only (it was not). Then they thought it might be for pick-up orders only (it was not). I offered to stand in front of them, purchase it online and wait the prescribed online "ready for pick-up" time of 20 minutes. Happily the register accepted the coupon without having to play the bought it online game. I give them stars for not hassling me too much and walked out having paid 56.69.

You have my everlasting loyalty and you will scan the work for my next projects, until I can't draw…read moreany longer. WOW. I'm SO impressed! It really bothers me that hundreds of paintings and drawings I did for my books were sent by my publisher to Taiwan for scanning over the years, when you have been here doing such excellent work at such reasonable prices, all along. Thank you for your speed, your meticulous care, and the respect with which you handle my originals.

Ryan copied an entire tub of photo, plaques, and other memorabilia I had in my garage for over…read moredecade. He did an amazing job. All the photos were oriented correctly. The photos were given to him in a mess. He returned them neatly organized. His price was lower than the competition. i ca now load these images into a digital photo frame and enjoy them. Thank you Ryan. Highest recommendation to you.

What a great group! Accommodating and they worked with me, using a solution based philosophy! I am…read morejust very small customer but they treated me like I was printing 1000s a week.

I had a wonderful experience with the Giffersons. I needed wedding invitations printed on short…read morenotice, but I wanted good quality and I needed some knowledgeable, hands-on assistance (not just uploading files to a website). They were extremely helpful, the job was printed the next day, and the price was much lower than I expected. They're terrific!