No complaints here, just your local USPS! Each time I've had to stop the wait isn't long and the…read morestaff is always helpful and eager to help me out. Parking lot can be confusing because it's a one way but once you go once you'll figure it out, only once has it been full/busy. Since I usually print my labels ahead of time I'm usually just in and out!

This is the best post office I've ever ever ever experienced ever…read more Most post offices are dreadful to visit. There are loooong lines of confused people with the wrong amount of postage or are missing mail or can't pay their rent or have traveled an hour to pick up a package. The clerks are usually the grumpiest people you will encounter all day. Nothing is pleasant or convenient... but not at this post office! The lines might be 4-6 deep but are speedy and not full of negative people. The clerks are always cheerful, helpful and generally positive. The parking lot has the entrance/exit aligned with the drive-up mail boxes that sends me directly to the stoplight for Central Ave. Very convenient!!! And every time I visit I spend $14 on pretty stamps.

Jill was awesome! quick in and out. Got the job done! I don't know why there is a negative review.read more

Awesome postal workers and they are patient, friendly, and efficient. Love this place, all in…read morewalking distance from where I take care of my business

i went in near closing to send a package and took a few minutes to pack it up myself, so i was…read moreanticipating an annoyed interaction--also because the usps offices where i just moved from were pretty bleak in terms of customer service any time of day, but the workers here were so kind & laid back. the was no line and i was in and out pretty fast. thanks again!!

The staff here is very disrespectful and not willing to help. I came here today to get my passport…read moredone and the initial lady I met told me to fill out a form and give. After doing that I had a question and there was an African-American lady working who was very unpleasant and for sure doesn't love her job. I wouldn't recommend this location for passports. There's a reason they only have 1.5 rating.

Just came in with a couple QR codes for them to scan and ship a return package. The equality of…read moreservice was acceptable, but the wait time was very long. The clerk was fairly snippy. I had a small issue with the return that required an adjustment to the packaging (items needed to be separated). So that unfortunately sent me to the back of the line and I had to wait another 15 minutes because they're so slow. It was a very unfortunate experience. I feel like they really need to have more than one person behind the counter when there's 6 people in line. It was fun to be able to joke with other customers in the line about how bad the service was.

I had to ship a package. The gal who was working wrapped it and did a wonderful job even with it…read moregot to be closing time . She never said a word. Just remained kind.

I had my mail forwarded 1/9/26. I have received 5 pieces of…read moremail. (probably missing over 45 pieces) As I walked in I was stared down by an employee girl seemed like I shouldn't even be alive. I had to silently rebuke the devil before I stepped any further Another staff helped me who was professional & kind. They stated the mail carrier probably was sending it back... Talked to the mail carrier, she says, "no" she is not sending it back. WHERE IS MY MAIL? I was hopefully able to get it stopped (from the manager in the back) DOES SOMEONE KNOW ME HERE? WHAT SHADY BUSINESS IS GOING ON @ THIS LOCATION? The search continues for my mail

Recent package was said to be Delivered by informed delivery to my mailbox. Unfortunately it is not…read morein my mailbox. I fear it probably got delivered to another mailbox. I Was unsuccessful in contacting USPS through phone and online chat. I was expected this package and I fear it is lost. This neighborhood post Office is unfortunately the worst. If i could use another service, I would. The star is actually a minus one

Great service at this location! The post office has easy parking rt outside the door and the…read morebuilding was very clean inside. But the highlight was the service from the 2 gentlemen working. I had to pick up a parcel and mail a few things and they were so friendly and helpful. I needed to send mail international and they helped me find the forms and complete them.

My favorite old timey postal office in the sweet lake front town of Wayzata!…read more It's just a short two block walk from the lake front of Lake Minnetonka to this sweet gem that will take you back in time. This location's parking lot is very small, but there is so much street parking close by it's not a problem. They have two windows to help you with your packages and purchases. Plus two large wooden tables on each side of the doors to finish your addressing of letters of addition of stamps. The service is helpful, but doesn't always feel super speedy. But who cares! Look around this beautiful little building! It looks and feels like a museum. It seems to have frozen time from when it was built, which was on the eve of WWII. The Minnetonka Avenue office was built in 1941 under the Works Progress Administration during the Great Depression. Its antique features -- dark mahogany millwork, a green- and rose-colored tile floor, and Mankato marble paneling -- are a striking snapshot of the era. The bas relief eagle greets you above the outside doors to remind you of this awesome government gem of a building and it's ability to capture a specific feeling of a time in the distant past when milk was delivered to your door and Wayzata was turning into a town and not just a turn off the century vacation spot.

Golden Valley Visited October 31, 2025, around 5:26 PM…read more I understand the frustration of customers arriving near closing time -- that's why I literally ran from my car, smiling and apologizing with my body language before I even reached the counter. For context, this wasn't a last-minute birthday-card run -- I had a stack of eight neatly prepared manila envelopes, each addressed to state and federal agencies including the Attorney General and Department of Commerce. These were priority mailings -- time-sensitive, official, and important. I've spent nearly twenty years in customer-facing roles -- hospitality, personal-assistant work, and owning a residential and commercial cleaning business -- while simultaneously serving as a certified PCA/CFSS worker. I'm no stranger to service or empathy; I know both sides of the counter. Inside were two employees: a middle aged gentleman and a younger woman. The gentleman was kind, calm, and genuine -- the kind of worker who makes you feel human. The woman, who carried herself as if she were the manager or shift lead, was the opposite: cold, dismissive, and condescending. When I politely asked if the post office accepted EBT cash benefits, she cut in before her coworker could answer: "A -- we're closed. B -- we don't take EBT. We take major credit and debit cards only." I showed the information I'd found online, but she repeated her "A and B" line twice. The gentleman gently mentioned that some post offices might accept EBT, but she overrode him again. I said, "You don't have to be so unkind." She replied, "I'm not. I'm simply answering your question. We can't help you." Then, with a smirk: "Ma'am, I'm just trying to direct you to a place that will accept that card." No -- she wasn't trying to help; she was shutting me down. Her tone was disconnected and demeaning. This serves as both a thank-you to the kind gentleman behind the counter and a formal complaint about the unprofessional conduct of the woman who seemed to be in charge. In times like these, kindness costs nothing -- yet it means everything. Unprofessional conduct overshadowed what could've been a five-star experience. Respectfully, I see your A and B and raise you C -- for Calling Out Coldness and Choosing Kindness anyway.

I was very happy with my recent experience here. The rep was very helpful friendly and positive…read more The person next to her was not a very happy person. He seemed like he didn't like his job or maybe his coworker annoyed him by asking him to grab some stamps for her. He seemed annoyed that she asked him to grab another one after I changed my mind and decided I wanted 2 instead. There were only 15 stamps in the package. I got the Low Rider stamps! They're pretty cool looking! Sent a certified mail.

Never big lines and easy to use drop boxes. You can purchase shipping supplies as well if you…read morearrive with an item needing packed still. I love all the original brass furnishings, very cool. There's also a parking ramp for use by customers.

This is THE BEST post office location I have ever been to in my life. Now, quick disclaimer, I…read morebelieve to my core that the USPS is the foundation of American democracy and this post office location makes me proud to believe such a thing. It is daily doing the work to uphold that belief. Here are my highlights, condensed into a list so I don't ramble and end up crying. 1. Free, easy to find and access parking!!! You park your car in this little parking garage and then are a hop, skip, and jump away from the Post Office itself. 2. This building could be a museum. Have you ever seen a post office with a DIRECTORY!? 3. The worker was SO KIND TO ME and got me my book of American flag stamps with such joy. At the end of our transaction he handed them to me and said, here you go happy lady. Which melted my heart. 4. Standing height counters to write on!!! I was able to get my letters out of my bag and address and stamp them in-house, and send them off with confidence into the mail slot. 5. One more time, have you ever seen a more beautiful post office!?! I am about to move to Minneapolis just to go here every chance I get.