I am not a regular Yelper, but I had to post my first review after my latest experience…read more.. I have been using Richfield Printing for my printing needs for years. Their consistency is unmatched when it comes to quality and customer service, my two favorite things. With my latest printing request, I decided to contact a local printer instead since it was a smaller job (but still, a very important job). And the nightmare began-- with the local shops my emails were going unanswered, quotes were being delivered weeks later, and when I was finally able to get a response from someone and my product printed, I was disappointed (to say the least) with the results. I even had the local shop re-print...but round two was still not up to my admittingly high standards. So, I did what I should have done in the first place, and I contacted Richfield Printing. Mike gladly accepted my job and patiently answered my extensive questions. The job was printed the next day, and I was provided a tracking number the day after that. Two days later, the package arrived. I must say-- I was a bit nervous after the stress and negative results I'd experienced with the local printers. I opened the box and was immediately pleased with the care that went into the packaging. My product was beautifully separated, wrapped, and protected. (A very nice surprise compared to the way the previous shop had rubber-banded and thrown the product into a paper bag.) Based on the presentation, I knew what came next had to be good...and it sure was. Upon immediate glance, everything looked great...in fact, too great. I was so used to disappointment, this all seemed too good to be true. So I went back to look at every single piece, searching for error, but I found nothing. Only perfectly printed and assembled sheets of paper. Wow. With the abundance of quick-stop print shops, it's a very special thing to find a quality shop like Richfield Printing. The consistent results and care I receive as a customer will keep me coming back for a long time.

I wanted to use a local printer and told the owner so. I did no price checking. I told him…read morespecifically what I wanted. Colored Print NOT expensive paper. Folded and address labels printed out. I did not get the flyers folded as promised and initially gave a less than favorable review. Mike the owner called me right away. We had a great discussion and he reimbursed me for the folding. I really appreciated the call and follow-up. Now I definitely would recommend! And the quality was great.

Fast Quality work Low…read moreprices Don't those three qualities make up the vendor 'triangle' -- you can't have all three at once or something? Zip Printing provides great work fast inexpensively. And with a smile. They might even throw in a freebie or two. And if it's anything to do with making a hard copy of something, Zip can do it.

Such efficient, great customer service and kindness in the case of needing memorial programs…read moreprinted. Staff went above and beyond to help. Plus the programs were beautiful. Thank you!

I can't say enough kind words for Snap Print and how they took care of us with incredible grace and…read moreflexibility. Great value and service! And so fast!

Treated with such excitement and warmth for something so trivial as printing a single sheet! Great…read morecustomer service, always have a lovely and easy experience here. Wish I knew the girls name at the front, she is absolutely lovely!! Thank you guys!

Kind and efficient service. I often stop here to drop off returns and other packages and have never…read morehad a problem. There is usually close parking and it's a convenient location to stop in quickly.

I went to the store today to make a "Happy" return. I told the manager what I wanted to do and he…read morereplied Ok. I said I didn't know what to do and he answered Neither do I and he just sat there. I then asked if he needed to see anything from me, and he said he needed to scan a QR code in my email. He was very surly, unfriendly, and unhelpful, as other staff looked on. Surprising for someone who is a manager. More customer service training is needed.

They seemed to be well staffed but the staff maybe aren't very friendly. I was looking for Tul pens…read morespecifically a pack of ball point color pens. Online it said they had 3 in stock. They have Tul pens and supplies in a few different places, I went in circles never finding them (the exact ones I was looking for). I did ask for help and the guy pointed to the areas I already looked even though I explained it said they did have a few in stock. I ended up driving to a different location where I had a similar experience. I decided to try doing order pickup and they did indeed have the item and when I went in to grab it the worker didn't really care what I grabbed as long as it said paid he said. I'd say the store is decently organized but I couldn't find the item I was looking for or get the proper help.

I stopped by this store today with a question re a Lenovo laptop I had recently purchased at a…read morenearby Office Depot. I happened to be in the Edina neighborhood today. I received excellent help from Alex L. He helped me figure out what I needed to do differently with my new laptop, and helped me with getting flash drives and new printer cartridges. Yay Alex L.!

Not sure what happened with previous level of service?…read more I used to be able to depend on this FedEx office for my same day printing needs. While they stopped doing on site printing, which I can understand if you're super busy, I feel like they may have different expectations in other FedEx offices that I've been able to print with. Overall, I found their staff very professional, but the expectations of level of service compared to other stores are missing theMark. Unfortunately, I'll try to steer away.

Came in on a Sunday to get my kiddos birthday invites printed out and Kasyah and their coworker…read morewere AMAZING!!! They helped me get the absolute best value for what I was trying to accomplish! 100% amazing customer service! The entire process was so easy thankfully!

Excellent service. Tan was knowledgeable, helpful, and was able to help both me and other customers…read moreahead of me with very unique probl

My wife and I scheduled a 1:00pm appointment for today in order to have documents notarized. When…read morewe arrived, we were told the bosses are the notaries and they hadn't shown up, was also told they have no idea when the bosses show up and to come back after 3, maybe someone would be there to take care of us. What horrible, cavalier customer service. it's all FedEx from here on out!!!