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Dropping off a return to Zara at the Post Office
Sheree H.

I like the convenience of this US Post Office located downtown plaza near the courthouse and Sacramento County Jail. It is hidden in the same building as the 24Hr Fitness parking structure but the entrance is on J street. Can be hard to find if you don't know the area. It is a full service post office, with plenty of supplies available for purchase. The ladies working are always friendly and informative. It's never packed and I recommend using shipping here as it's cheaper to ship out of the country compared to FedEx and UPS. So worth it! It's also effortless returning merchandise with a QR code.

Jenny P.

For all your postal needs downtown, this is a good choice during the daylight hours Monday through Friday. (They're closed on weekends.) Be sure you can withstand the temptation of the ominous Scientology auras as you walk past. I've been coming by on my lunch break if I have a parcel for buddies, be they international or domestic, for years, and am always out with a speed not found at all USPS locations. It is inside of a shared building, but the sign on the pillar outside is a helpful guide. Just come through the double doors and straight back, past the guard station. Though their small shipping center inside can get busy if there is a handful of people in line (keep this in mind for social distancing during this time of the Rona), staff are efficient and helpful. They keep a decent amount of boxes, assorted shipping supplies, gift wrap, and cards for such a tight space too. There is also a secondary foyer with PO Boxes where you could wait, or take a minute to fill out a customs form, if the main area is full of peeps. Parking: Street metered, there are usually some here on J street or 6th Street, and there's a few garages within a block (J&8th for example)

I love being able to scan my parcel's whereabouts.
Michelangelo S.

Glad This USPS Office Is Here! SITREP It's secret. It's hidden. You could walk right by it and not know it's there because it isn't obvious. But yep, there's a post office here! THE SETUP Let's be blunt: we've all gotten used to MOST (not all, but MOST) post offices being their own, standalone buildings. * I've had a P.O.Box for 27 years in the Ft. Sutter Post Office located at Alhambra between P & Q - and it looks like a Post Office. * I've used it many many times and just got my Passport this past month at the Royal Oaks Post Office. HUGE'ish building. Stand-alone Post Office building. Open much later than any other post office in Sacramento. Collects mail over the weekends. It definitely looks like a Post Office. 660 J STREET But this Post Office - and let's be clear, this is really a Post Office ANNEX - is very much tucked out of the way. = In a private corporate building, with little (heading East down J St)- or no (heading West down J St) - real signage indicating there's a USPS P.O. here = Sandwiched between a Golden One Credit Union Office (which, btw, has GREAT signage on the outside) and some other development corporation on the other side. = You have to actually walk PAST a security desk in the lobby, deep in the entrails of the building = THEN....you're finally there. ROBOUST SET-UP In spite of the fact that this postal annex is small, out of the way, and takes time to zero in on, it has everything you want at a P.O. It has: * Full on postal clerks with full postal services - I had no problem getting my priority mail packages out - and they have since been delivered to their destinations as promised. * People can put mail stops on their mail in this locality and come pick up their held mail. * They even have P.O. Boxes here for you to rent (but, nah, I still like mine over on Alhambra and will keep it) USAGE If you work downtown, this is an ideal P.O. because for most it's conveniently within walking service of our office buildings and kind of takes up the slack of the P.O. that USED to be on I Street between 8th & 9th Streets back in the day. The downside is there really is no place to park around there. Okay. Let me paraphrase that: There is no place to park around there FOR FREE. My perspective? I'm not gonna leverage a small stamp booklet purchase with an almost commensurate parking fee charge. So guess what? If driving, your better bet is the Ft. Sutter Post Office on Alhambra with a free parking lot. THE LOWDOWN Great for the patron who is already downtown. But certainly not great to drive into downtown just for a postal errand.

Out of stamps? Wait! What?!?!  That's really great guys!
Andreana D.

The post office is one those places I try to avoid but I cannot because they really don't have any nearby competition. The rest of the world usually starts working between the peak hours of 7-9am. I know I start early as well as the rest of the world. I despise going to post office for three valid reasons: * You open at 10am on a weekday?! Good God! Half the day has gone by the time you're open. I walked several blocks and you're not open. Now I have to wait. I got crap to do. * You manage to successfully lose my mail in less than 8 hours last December. It was initially delivered to my home. I wasn't there to sign for it so it was returned to this location for me to pick up but I only had one of two boxes given to me. You guys managed to lose the second box! How in the world does that happen? You guys have a very easy job to do. You don't need a Ph.D. *The post office should be opened earlier. You guys are just nothing but disappointment. I never like coming here. The post office should be bought by a private company and surely things will be better. The location is in a horrible location. I hope you guys move somewhere near the Capitol where it might be more in demand. God I hate the USPS! You don't know how to manage mail, deliver it, and open at some decent hours. This is your job. It's not rocket science but you somehow manage to mess up a person's day. Thank you. Here's an update 4/5/16. Not only are they out of stamps but they fail to re-deliver my mail after a week stop. I was supposed to start getting my mail on Monday but I went to check my mailbox and it's empty. Thank you USPS! You're #1. You're the only number one because you're a monopoly who does bad at their business. I wish there was an alternative.

Ashi C.

I went to the mailbox with a friend for post mail. It's located inside another business building. We stood in the line for ten minutes but it went by fast. There was an employee standing in the line and trying to speed up the process. She asking and helping people what they were here for and directed then forms to fill out while standing in line.

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2 years ago

Janice is the best! Super friendly and helped me with everything. Decent prices cant complain.

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Send September 7th,2023 package of documents registered international mail, why still not delivered? what happened with my package?

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7 years ago

Super polite, I needed to mail several offsite packages. Quick and efficient service.

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Ask the Community - US Post Office

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United States Postal Service

United States Postal Service

(238 reviews)

I've been coming to this post office for about two years now, and as a small business owner who…read moreships out orders almost every other day, I rely on this location a lot since they are amazing and I've never had a problem with them! I normally bring in multiple small packages at a time, and I've always tried to be respectful, patient, and understanding of how busy postal work can be. I don't usually leave reviews, but I felt it was important to share my experience in hopes it helps improve things. There is a blonde woman who often wears a ponytail with glasses who often works near the pickup window/door, and on three separate occasions--spread out over months--she has made me feel very uncomfortable when dropping off my packages. Each time, as I place my orders on the drop-off counter, she sighs loudly, rolls her eyes, or looks annoyed. I always apologize and try to be considerate, but the reaction still makes me feel like I'm doing something wrong just by dropping off my shipments. I completely understand that long days and constant customer flow can be tiring. We're all human, and we all get frustrated. But as customers, especially those who come frequently and are always respectful, we shouldn't be made to feel like an inconvenience. This is part of the service the post office provides, and I'm simply doing what I'm supposed to do as a shipper. I truly hope she (or management) sees this and takes it as constructive feedback. I'm not upset, just hoping for a little more professionalism and kindness. A small attitude shift goes a long way, especially in a community postal office where many of us come weekly or even daily. I'd hate for other customers to feel the way I've felt during these interactions. Other than this repeated issue, the rest of the staff has always been helpful and kind!! I just hope this concern is taken seriously so everyone can feel comfortable coming here.

I came here to pick up some mail as well as get a new mail key I was able to get my key just fine…read morebut I was informed that my mail should be in the mailbox. I have not looked at my mailbox in over three months and it's a very small box so I did not think everything would fit in there. I was trying to ask some questions regarding if any mail could still be here And while the attendant was being super nice and helpful, he was answering my questions. This lady who seemed to be a supervisor wearing a green shirt practically closed a little window in my face while I was asking a question. I just thought that was incredibly rude. He was trying to answer my question fine and I don't think she had to slam the door in my face like that.

US Post Office - PO Box Lobby

US Post Office

(122 reviews)

I mailed a package from the Post Office and the visit was simple and straightforward. The staff…read moremember was polite and made sure the label was correct before finalizing the shipment. Everything felt professional.

It's sad to see that every time I review this post office, it's a zero star, but you have to put…read moresomething so it gets one star. I don't know how they survive. Our regular male carrier is wonderful. She is so careful with the mail and checks and make sure we don't have any outgoing. She is great. But every single time she leaves to go on vacation or takes a day off whoever substitutes for her is the worst. Yesterday, the mail carrier hands me the mail in my hand because we were sitting outside. I am sitting with my friend who lives two houses down and I have her mail in my hand. So I give her her mail and I tried to catch up with the male carrier who is already a few houses down, but he can't hear me because he has earphones on. When I finally catch up to him to let him know that he gave me the wrong mail, and where is my mail, he just looks at me" oh yeah, one house didn't have mail today so I just got turned around." that's his response. Not oh sorry let me go check on that or anything else. No he turns around and keeps delivering the mail so I'm not sure if anybody got their mail yesterday or if we all have someone else's mail because he got turned around because one house didn't have the mail? He absolutely did not care, and did not make any initiative to fix this. So I'm not sure if somebody else got my mail yesterday I didn't. So then I tried to call the Arden post office today to talk to the manager and let him know this is going on. No luck you can call there 20 times nobody will answer the phone. I will probably have to make my way over there in person, but honestly, I don't think it will help. The postal people have one job to do, and in the case of the mail carrier. It's to make sure they're giving you the right mail. It's not OK that the day your regular carrier goes on vacation everyone's mail gets delivered wrong. It is tax season, I also run a business and I don't need to have my mail all over the neighborhood . I'm sure other people don't either.

US Post Office - Just doing a return.

US Post Office

(13 reviews)

Oak Park

I know this may be a stretch for a postal office or any government building experience, but I…read moredefinitely had a 5/5 experience with Collin. First, the place is pretty clean and well organized. It's easy to access. For me, these experiences boil down to the customer experience. Upfront, I am not a weekly or even monthly person that sends packages. I'm not really sure how to use a stamp to be honest with you or where to buy them. FYI, you can buy them at the post office. Anyway, I definitely came unprepared with my shipping label the first get-go. Collin delicately explained to me that this needs to be printed out or that a QR code needs to be provided, and that they can't receive emails from us. The second time around I was still unprepared despite printing the label. He generously help taped up my package and made a note that other post offices may not be as nice. Overall, I've never had a completely bad experience here, but this was particularly nice, so I wanted to give credit where credit is due.

Ruby is rude... I wanted to 2day an item and selecting…read morepriority shipping usually gives the me ability to ship within a timeframe, RUBY prompted thru the screens without giving me options. Her customer service is poor and her attitude is even worst. I couldn't verify the address until the sticker was already printed and in my face. Now my package will arrive later than expected because I was rushed by RUBY.. IF YOU SEE HER DEAD GAZE AVOID HER AT ALL COST. SHE DOESNT CARE TO ALLOW YOU TO READ THE SCREEN OR SELECT DATES, SMH I HATE THAT I LEFT MY PACKAGES WITH HER. She rushed wasn't friendly and seemed annoyed

US Post Office - DING Ding DING

US Post Office

(66 reviews)

Well this was an experience! Had to come here because we were advised this location managed for…read moreour business reply account. It is located what looks like a converted Hotel with several businesses inside the rooms. Thankfully there was a big sign that said Post Office here and it directed you where to go so it is on the other side where there is a main entrance. It is quite large inside with several PO boxes. The ladies inside were very nice but not with in depth knowledge beyond basic postal services. We almost had to reach out to our business contact at the main post office but after 15-20 mins finally got our transaction done. It is off of a very busy street in a super old building.

This is the best Post Office closed to my work. We have three Post Offices within 2-3 miles radius…read more Unfortunately, the closest Post office to my work is the busiest Post Office in the area! I normally drive a little farther to this one at the corner of Fulton Ave and Marconi Ave. This one has way fewer customers all the time. I think is because of the location. The Post Office is deep inside a parking lot all the way to the end and the parking lot entrance is on Marconi Ave instant-on Fulton Ave as the address shown! This office usually has only one or two windows open. But I have never seen more than 3-4 customers inside. It is way better than the one on Arden Way or the one on El Camino Ave. I normally spend less than 5 minutes in this office for the window services. Many parking available in front of this Post Office and driveway drop off is also available!

US Post Office

US Post Office

(32 reviews)

Hello, I would love to say I love coming to this post office first it was VINCE He's very kind and…read morehe's very patient. He's always has a smile so I want to say thank you. Amazing customer service very patient and has a beautiful smile that lights up the whole room. and there is another person a young lady name LEISA what a wonderful, amazing beautiful smile always happy and very colorful. I love her orange and pink flowers that she has there. She is a breath of fresh air. I was explaining to them today I kept forgetting to get their names to say how welcome it is for the come in there and they say hello to you and they take all the time and all of that she explained to me today how the process worked with the packaging and I appreciate her customer customer service and her patience. I was explaining to them how hard it is to work in customer service I work in customer service and it's very hard dealing with people and having patience and listening and keeping a smile, even though they don't make any sense after the things they say or what they're coming in there to get or whatever, but if you guys can let them know by giving them a pat on the shoulder and letting them know how much you guys appreciate having them there and all the hard work and they do this is a very very very very busy post office and it takes a lot of patience in the middle of the area where it's at, but just to say I see him every time I come and it's always joy the CD two these two and so if you guys can let them know that and show them this message that I appreciate them and acknowledge them and just taking out the time of the day to give somebody patience and the smile is a lot thank you my name is Andi (Andrea)have a great day yeah

Not possible to contact a supervisor here. The Cleark will lie to you about if you can send a…read morepackage overseas. I was told my package was not in compliance, but everything was in compliance. I then took it Royal Oaks Post Office who said there was no problems with my package. and sent it off with a verbal guarantee. I had a similar problem a few months back. but then they had a supervisor present who got them to behave. our mail service at Colonial Post office has gone 3rd world.

US Post Office - postoffices - Updated May 2026

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