Shingle Springs Post Office is great. The personnel are very helpful and and pleasant to work with.read more

Zero stars if I could. Hours say open on Saturdays on the doors. Employee's inside but doors…read morelocked. Wait time is off the charts when they are open. Never enough bodies to help. These employee's give postal workers a bad name. Because this town has a high senior population they should be even more helpful and not less. Also very unprofessional with an I don't give a hoot attitude, Lot's of folks wish they had it so easy making a living.... I will go out of my way not to visit this facility. I suggest you do the same.

Excellent service. Quick and effective service. Excellent personality!!!…read more Made for a very nice day for me. The lady's name that helped me was Grace. Yelp is hard to use

It was busy when I came in to send an overnight letter. Jeanne called out, "Welcome! Be right with…read moreyou!" This is so helpful to all of us waiting for service. She helped me print label and form to sign and include with letter. She is a sparkling lady whose friendly personality and efficient service made this my new go to UPS Store. Thank you, Jeanne!

2/12/2026: I returned USPS' mailbox and two mailbox keys. Elated, I finally eliminated that…read moreexpensive expenditure from my life-forever relieved. BTW: The less contact I have with USPS, the less stressors I will experience equates addressing less financial contentions.

Was expecting a package from Amazon yesterday for 4/19/2026 it showed that it was delivered, but I…read morenever received it. I looked everywhere. No package to be found whoever delivered it lied and they used to leave pictures where it showed it was dropped off and they don't do that anymore. I've been very disappointed with the post office cause sometimes there is a gate to go to my front door. They don't leave the package off at the front door. They sometimes throw the package over the fence. They don't even know whether it's fragile or not, and just leave it there which irritates me the service with the post office is getting so slacked. I don't know who they get for the deliveries but these delivery people are so untrained and could give a shit about delivery.

Always have great service at the El Dorado post office. Cute little place. The employees are…read morealways helpful and pleasant.

The lady I spoke with regaurding ny package was extreamly rude. Kept cutting me off when talking…read more Then she interrupted me and asked am i done talking sir, and then hung up on me. This is the worst service iv recieved anywhere and i wouldnt have left a review except this isnt the first time experienceing this with the same person.

People that work at the counter are rude. The only person that I have encountered is over the phone…read moreand her name is Kirwin, she was wonderful. But I try my hardest not to go in to that office.

There's new staff at this post office. The staff seems to enjoy working with the public and are…read morefriendly. I've never had an issue but am hoping the community sees the staff improvement and rates this post office higher than the posted 2/5 stars. Training is taking place also, so once staff is fully trained it should be an efficient post office.

Yes I'm leaving a review for an ups store lol. All the staff here have always been super friendly…read moreand helpful, it doesn't even feel like UPS. They are the nicest professional folks always eager to offer their help. From the conversations they were having with other customers it was obvious a lot of people are regulars, and I see why!! I do my printing there sometimes and you need to email them the documents first and there's a minimum to pay by card. Luckily I had a dollar!

Best customer service in the area! Staff is friendly and welcoming, but more importantly efficient…read moreand hard working.

What a total Waste of my tax dollars! Drove up to this remote location from EDH expecting foot…read moretraffic to be light to renew my passport only to be told by the lady in the back that she was no longer entertaining any passport renewal. I could understand if there were people inside the post office but the place was empty. LAZY!!!!!! Don't ever make a mistake of coming to this pathetic place! Fyi--i had to put a star to post this!

The worst post office with completely inept workers. Extremely valuable package stolen after being…read morescanned as received, never left the premises. Will be filing a theft report with local sheriff and complaining to main U.S. Postmaster. FIND ANOTHER POST OFFICE TO USE!

I hardly ever wait more than a few moments. There is a woman in her 30's who works there and is…read morealways smiling and helpful (how many post office es can you say that!) so I wanted to give her a shout out. Thank you all again staff!

Terrible delivery service, Wednesday adds either not delivered or delivered on Thursday, jam boxes…read moreinto cluster mailbox which you can't get out on your end, deliver boxes at the bottom of your driveway because their too lazy to drop off at your door, wrong information constantly on their website, their latest being that I had my husband take off work because I made an appointment for a DIGITAL passport photo to be taken PER THEIR information, ONLY to find out they are not set up for DIGITAL photos....UGH! Thank God Suneetha at the front counter is always pleasant!

I don't often post reviews, but because I received such excellent service at this location, I felt…read morethe need to share. From the moment I walked through the door and appeared to need a little assistance, Julian jumped from behind the counter to run to the door and help me. And from there, he bent over backwards and went over and beyond to help me with my somewhat unique circumstances. He was SO extremely helpful and courteous- I can't say enough!!! Also working in the store this afternoon was Allie- I observed her assisting someone else and how professional and courteous she also was. I just really wanted the manager/owner of the store to know what a great job they're doing, and what wonderful ambassadors they are for the business.

Two terrible experiences. Was overcharged for shipping via DHL, and they completely do not…read moreunderstand rules on what ID is acceptable for notarizing documents. Drive directly to the ups store, the fed ex store, or the post office. They are only a couple miles away and provide better service. Heck, I'd recommend a n old-timely telegraph or carrier pigeon before using this place again.