1. The UPS Store

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El Dorado Hills, CA

The UPS Store

4.0 (98 reviews)
Open • 8:00 am - 6:30 pm
Updated 2 months ago

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April F.

This is my go to UPS store. Staff is friendly and efficient. I left my phone on the counter and realized it about 20 minutes after leaving the store. If you've ever done this, you know the panic. Returned to the store to find the young man had carefully placed my phone in a safe place. I appreciate this young man and his moral compass. This situation could've gone in the opposite direction. I will continue to support this store!

lobby
James B.

Easy in and out everytime I go. Recently had a coffee shipment sent to this site. The order would arrive at the store before being delivered to my door just a short distance away. By days....hum. Staff always friendly and courteous. "anything to avoid that EDH post office".

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Reviews are generally positive. People highlight the friendly and efficient staff, quick service, and that it is reliable for shipping and returns.

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4 months ago

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6 months ago

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1 month ago

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2 years ago

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3 months ago

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2 years ago

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Helpful 11
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6 months ago

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3 years ago

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4 months ago

Best customer service in the area! Staff is friendly and welcoming, but more importantly efficient and hard working.

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1 year ago

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11 months ago

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11 months ago

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2 years ago

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3 years ago

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Helpful 1
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5 years ago

Helpful 45
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2 years ago

Easy to scan & ship packages at the "Do it yourself" kiosks. The employees are always there to assist when there is an issue.

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Local

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2 years ago

Excellent UPS Store. They are always busy, but very fast and efficient. Great location!

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2 years ago

Helpful 1
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4 years ago

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3 years ago

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Helpful 1
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8 years ago

Helpful 4
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3 years ago

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Helpful 1
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2 years ago

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3 years ago

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3 years ago

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4 years ago

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5 years ago

Helpful 1
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5 years ago

Cool place, never a line but when there is, moves super quickly. Treat you with respect but don't chit chat so much as to slow things down.

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Local

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5 years ago

Helpful 1
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5 years ago

Helpful 1
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5 years ago

Amazing service! Super helpful and friendly people. They're super fast and efficient especially now during the holiday season.

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5 years ago

The mail office box price is a rip off , I went to another business I got my mail box for half the price

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3 years ago

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3 years ago

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5 years ago

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4 years ago

Helpful 1
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7 years ago

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5 years ago

I love the people here at the El Dorado Hills UPS store. They are always professional, helpful, efficient, and have a great personality.

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6 years ago

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6 years ago

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Page 1 of 3

Ask the Community - The UPS Store

Review Highlights - The UPS Store

“! Oh, yeah~That's right: El Dorado Hills UPS Store renders IMPECCABLE CUSTOMER SERVICE=FIVE-STARS”

Mentioned in 3 reviews

Read more highlights

The UPS Store

The UPS Store

(293 reviews)

I came to this location to return an AT&T WIFI router. The women working at this location were…read moreslammed with a line of customers, and all of them were SO kind, SO patient and helped everyone with a big smile! Peyton greeted me when I came in and let me know how important it was for me to keep my receipt for my AT&T return. Because they (UPS) aid with many wifi returns she knew the ins and outs! I was so thankful because I have previously returned my wifi router to a different UPS (in another city) and the staff never told me anything regarding the return! I came in again today for my Amazon returns and Peyton was here and again greeted me with a big smile! She is a GEM and you can feel that she loves working here! She's a sweetheart and I want to acknowledge how much she cares and what a wonderful person she is! This location is not the closest one for me, but now I'm saving it as my home store because the customer service is fantastic! 5 stars for Peyton!

This is one of those 'if I could have given zero stars, I would'…read more I walked in with an Amazon return. There were 3 people standing behind the counter, chatting. I told them I had an Amazon package to return. They directed me to the 2 self-serve kiosks. There were 3 people in line ahead of me, and both machines were occupied by women shipping multiple packages. They each had a stack of packages to process. I turned to the 3 employees, and realized they couldn't care less about us. I left, and went to the store at 25005 Blue Ravine. I walked in, and since the self-service kiosk was free, I went for it. The clerk behind the counter said, 'I can help you here.' I told her I thought the self-serve was mandatory, and she said, 'No, that's just when we're busy. It's for customer convenience in case we're busy.' That's providing common-sense customer service, and that's when I need services. I recently went there for office shredding, and am booking a print-job with them, too.

FedEx Office Print & Ship Center

FedEx Office Print & Ship Center

(64 reviews)

1/19/2022 Super…read moresurprised that this location had such bad reviews when I went to check in on yelp. I just came by to do a quick drop off of a package. I saw 2 employees working, a gentleman attending to a full service line and another employee doing something to the shelf behind the counter. I walked in stood and waited at the pack plus counter to drop off as I ran out of tape to tape the overnight label to a box at home so was waiting to kindly ask. The gentleman helping the full service saw me standing and asked if I was just dropping off and I nodding and showed him I was missing tape to the label. He advised I can just leave the package at the counter and he'll take care of it. I thanked him and left. As I pulled out of the parking space (after attending to some messages) and drove past the entrance, I saw him taping my label to the box. Sweet! Easy and Convenient. Location is in a plaza with ample parking and 2 up front "5 minute" drop off parking spots which I used today.

If I could give this FedEx location zero stars, I would. This is, without a doubt, the worst FedEx…read morefacility I've ever had the misfortune of dealing with. The employees are astonishingly rude, unhelpful, and move at a pace that suggests they're being paid not to assist customers. Every visit is a masterclass in disorganization. The staff seem to take pride in making customers wait while they pretend to be busy, ignoring people standing right in front of them. There's no urgency, no professionalism--just a lot of attitude and laziness. I actively avoid this location whenever possible, and I'd strongly recommend others do the same. If you enjoy waiting indefinitely for terrible service, this is the place for you. Otherwise, take your business elsewhere.

The UPS Store - copyshops - Updated October 2026

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