Two very good experiences! They met all my notary needs and these were more complicated…read morenotarizations - thank you!!

They go out of their way to help you- incredibly friendly and prompt customer service. They are…read moregreat with international shipments.

had to pick up a package and the guys behind the counter were mellow and friendly. It's a…read morestorefront and yeah it's busy. But who cares if they treat you like a human?

Quality and value was great, out of all the UPs stores in folsom this is one of the top locations.read more

The crew at Pak Mail El Dorado Hills were easy to work with and did an outstanding job wrapping and…read moreshipping two valuable art pieces to both coasts of the country. Their communication was beyond belief and much appreciated during the shipping and packing process. Highly recommend.

Terrific place to go to pick up your mail or send mail. people are very nice and professional!…read more Thanks, Matt McKenzie

Hannah is the absolute best! Made my day so much easier and better. Props to this store for being…read moreso great.

DO NOT GO HERE A man working behind the counter stole a…read morepackage worth $2,000 and when we asked for camera footage we were first told "they do not have cameras" and when we pressed further and only when we mentioned getting police involved we were told "well they don't work" and when asked when they stopped working all they could say was "awhile ago." Do not trust this location with your packages, go anywhere else!

I came to this location to return an AT&T WIFI router. The women working at this location were…read moreslammed with a line of customers, and all of them were SO kind, SO patient and helped everyone with a big smile! Peyton greeted me when I came in and let me know how important it was for me to keep my receipt for my AT&T return. Because they (UPS) aid with many wifi returns she knew the ins and outs! I was so thankful because I have previously returned my wifi router to a different UPS (in another city) and the staff never told me anything regarding the return! I came in again today for my Amazon returns and Peyton was here and again greeted me with a big smile! She is a GEM and you can feel that she loves working here! She's a sweetheart and I want to acknowledge how much she cares and what a wonderful person she is! This location is not the closest one for me, but now I'm saving it as my home store because the customer service is fantastic! 5 stars for Peyton!

This is one of those 'if I could have given zero stars, I would'…read more I walked in with an Amazon return. There were 3 people standing behind the counter, chatting. I told them I had an Amazon package to return. They directed me to the 2 self-serve kiosks. There were 3 people in line ahead of me, and both machines were occupied by women shipping multiple packages. They each had a stack of packages to process. I turned to the 3 employees, and realized they couldn't care less about us. I left, and went to the store at 25005 Blue Ravine. I walked in, and since the self-service kiosk was free, I went for it. The clerk behind the counter said, 'I can help you here.' I told her I thought the self-serve was mandatory, and she said, 'No, that's just when we're busy. It's for customer convenience in case we're busy.' That's providing common-sense customer service, and that's when I need services. I recently went there for office shredding, and am booking a print-job with them, too.

Two terrible experiences. Was overcharged for shipping via DHL, and they completely do not…read moreunderstand rules on what ID is acceptable for notarizing documents. Drive directly to the ups store, the fed ex store, or the post office. They are only a couple miles away and provide better service. Heck, I'd recommend a n old-timely telegraph or carrier pigeon before using this place again.

Staff is always super friendly. A fast and reliable place to send our packages. If you need boxes…read moreor tape you can get that here.

The Folsom is always busy. Their lawn in the front is always dead and dry…read more The staff inside has always been nice and friendly. Maybe Folsom needs two post offices?

This post office is always busy. Today there was a young lady on the far left station who was…read morefriendly, helpful and genuine. It was a short but pleasant interaction. It can't be an easy job but it this lady made it really nice. Can't Folsom beautify the lawn surrounding the post office for its tax payers?

When you know you have a product in the back but let them know not going back to look is the option…read morethey get you no longer have customer service. I said so your telling me looking right now is not an option. Response. That's correct while she was blowing up balloons. No more Staples Folsom. P.s. I will have a nice day. Not because you said it like a smart ass but because it's the only way to serve others.

Very helpful and friendly! took care of amazon returns and looked around and found some office…read morestuff that needed to be replaced!

Helpful employees. Quick and easy amazon returns. No issues :) ....... parking can get congested…read moredepending on time of day due to the restaurants in the strip.

Absolutely love this location! Penelope, the owner is a godsend. Went there a couple days ago after…read morehaving some issues with UPS in the Roseville area you'd think that a Folsom location wouldn't be able to do anything to help me all the way out in Roseville, but Penelope pulled some strings and made sure that my package arrived as it was supposed to rather than being returned to sender. In an era where work ethic and going the extra mile seem to have disappeared. It was really refreshing to have someone go the extra mile for me. Big, thanks to the owner and all the employees at this location who were so kind and took the time to help me out.

I think if folks new about the Postal Annex they would be coming here in droves compared to the UPS…read morestore down the street. Same services and then some. No appointment needed for your passport photo. Drop off returns, etc. Amir was fantastic with friendly, professional and competent service. Price points can't be beat either. Thank you!

Know your shipping prices before your come in here. Quoted Shipping a $6 media mail package should…read morenot cost $24. I have no problem with people making some profit, but that's preposterous.