What a wonderful shop. Great people who are anxious to get-it-right and a full spectrum of…read moreservices-UPS, Fedex, etc

Wow !! What can I say I am so Thankful I have this service! The employees are so personal and…read moreprotective of your Products and Mail. I will use this service forever and you should too!

Really like this location. Store design is welcoming and staff is extremely helpful and seem happy…read moreto be there. What more can you ask for? Didn't wait too long in line when an employee approached me and quickly taught me how to use the scan machine so in future I won't have to wait in line at all! Great experience at this Fed Ex!

Horrible costumer service! I came in to ship out some…read morepackages and the employee at the front desk was so rude and offered little to no help. She then decided to bring over her female manager who was very rude and decided to give me dirty looks rather than help me with the right labels I needed to ship out my packages correctly. Worst experience very disappointed with the service , especially from "management" Happened at 430 pm on Friday 3/6 on East bidwell.

Terrific place to go to pick up your mail or send mail. people are very nice and professional!…read more Thanks, Matt McKenzie

horrible customer service from Desi the owner. all he cares about is charging you his margin even…read moreif packages don't get delivered. support you local business that puts customers before margin. shame

Just had the best experience there today, everyone was so friendly and made sure to greet everyone…read morewalking in. It was very busy but the staff moved through the line quickly and from what I observed were very helpful with the interactions I witnessed, as well as my own returns and drop offs. Great store!

Absolutely incredible customer service! Needed a resume quickly printed up for a job interview and…read morethey got me out and on my way in less than 5 minutes. So grateful!

Quick and knowledgeable service. Got me in and out. Myles was great and very friendly. He is a…read morecredit to the store.

Came here to return an item with prepaid UPS label. Patricia helped me out! She was lightening…read morefast and super friendly even though I didn't know the process since I had my own label printed out. Very nice lady and another positive experience at this UPS location. Thanks Patricia!

I don't often post reviews, but because I received such excellent service at this location, I felt…read morethe need to share. From the moment I walked through the door and appeared to need a little assistance, Julian jumped from behind the counter to run to the door and help me. And from there, he bent over backwards and went over and beyond to help me with my somewhat unique circumstances. He was SO extremely helpful and courteous- I can't say enough!!! Also working in the store this afternoon was Allie- I observed her assisting someone else and how professional and courteous she also was. I just really wanted the manager/owner of the store to know what a great job they're doing, and what wonderful ambassadors they are for the business.

Two terrible experiences. Was overcharged for shipping via DHL, and they completely do not…read moreunderstand rules on what ID is acceptable for notarizing documents. Drive directly to the ups store, the fed ex store, or the post office. They are only a couple miles away and provide better service. Heck, I'd recommend a n old-timely telegraph or carrier pigeon before using this place again.

I recently visited the Post Office in Folsom to send a small parcel. The service was polite and…read moreefficient, and the staff made sure everything was packaged correctly before mailing it.

Horrid service. Not enough hours open. Behind the times. When I lived in Ga. 12 years ago they were…read moreopen till 6 and even on Saturdays. They also implemented the he di it yourself option already back then. I have a hard time getting good old fashioned service and trying to work with their hours They have ripped me off many times by not getting my packages to my door. They took my mail on bc vacation hold and couldn't find it. They charged me too little at self serve then returned it to me, to get more $ for a flat parcel going 40 minutes away. I sure do wish Elan Musk would take over. It's ridiculous getting help by phone. They don't want to pay out on insurance ever!!!!! They're a lousy business. And we pay more and more and more!!!! Every 6 months for everything!

Workers here are more responsive and helpful. Definitely knowledgeable unlike nextdoor, bestbuy…read morebunch of idiots. I do come here for school and office supplies. they do sell some electronics here. but it's a hit and miss and you have to keep tabs. What's nice about the staff here and they still do assist you in carrying your big/bulky items to your car. So that's best for people that are alone

This place is on its last gasps. Most of the time there are more workers than customers and yet,…read moredespite this, several workers will be standing around doing nothing or chatting with each other while the 2nd out of a whopping three customers waits in line behind someone doing some sort of weird transaction at the checkout that takes 10 minutes. Even with minimal business you still can't get timely service. It's impressively bad in a way.

Helpful employees. Quick and easy amazon returns. No issues :) ....... parking can get congested…read moredepending on time of day due to the restaurants in the strip.

Absolutely love this location! Penelope, the owner is a godsend. Went there a couple days ago after…read morehaving some issues with UPS in the Roseville area you'd think that a Folsom location wouldn't be able to do anything to help me all the way out in Roseville, but Penelope pulled some strings and made sure that my package arrived as it was supposed to rather than being returned to sender. In an era where work ethic and going the extra mile seem to have disappeared. It was really refreshing to have someone go the extra mile for me. Big, thanks to the owner and all the employees at this location who were so kind and took the time to help me out.

I think if folks new about the Postal Annex they would be coming here in droves compared to the UPS…read morestore down the street. Same services and then some. No appointment needed for your passport photo. Drop off returns, etc. Amir was fantastic with friendly, professional and competent service. Price points can't be beat either. Thank you!

Know your shipping prices before your come in here. Quoted Shipping a $6 media mail package should…read morenot cost $24. I have no problem with people making some profit, but that's preposterous.