Horrible costumer service! I came in to ship out some…read morepackages and the employee at the front desk was so rude and offered little to no help. She then decided to bring over her female manager who was very rude and decided to give me dirty looks rather than help me with the right labels I needed to ship out my packages correctly. Worst experience very disappointed with the service , especially from "management" Happened at 430 pm on Friday 3/6 on East bidwell.

Stop forcing people to use the automated scanner. We need an actual origin scan to protect…read moreourselves. The machine doesn't prove anything, it just shows a code was scanned, not that a package was actually dropped off, the weight, etc.

Terrific place to go to pick up your mail or send mail. people are very nice and professional!…read more Thanks, Matt McKenzie

horrible customer service from Desi the owner. all he cares about is charging you his margin even…read moreif packages don't get delivered. support you local business that puts customers before margin. shame

Hannah is the absolute best! Made my day so much easier and better. Props to this store for being…read moreso great.

DO NOT GO HERE A man working behind the counter stole a…read morepackage worth $2,000 and when we asked for camera footage we were first told "they do not have cameras" and when we pressed further and only when we mentioned getting police involved we were told "well they don't work" and when asked when they stopped working all they could say was "awhile ago." Do not trust this location with your packages, go anywhere else!

Good experience with notary Cindy at UPS. She was prompt, professional. Appreciate it!read more

UPS is lucky to have Bri she acknowledged every person who…read morewalked in the door with paper(s) and asked if they need a notary. She is kind and fast. Even when customers come in with an attitude!! They made an appointment unbeknownst to him/her for a different UPS store in town and the irate person wouldn't accept the fact that this location doesn't accept appointments for notary. I was listening (laughing and shaking my head in disbelief how rude they are) to these customers griping about the service and Bri kindly said yet AGAIN, that "they do not accept appointments, and if you just wait your turn, it won't take long because I am fast. It will take longer to drive across town to the other UPS store". Bri was stellar!! and the customers did stay in line!!

Two terrible experiences. Was overcharged for shipping via DHL, and they completely do not…read moreunderstand rules on what ID is acceptable for notarizing documents. Drive directly to the ups store, the fed ex store, or the post office. They are only a couple miles away and provide better service. Heck, I'd recommend a n old-timely telegraph or carrier pigeon before using this place again.

Staff is always super friendly. A fast and reliable place to send our packages. If you need boxes…read moreor tape you can get that here.

Horrid service. Not enough hours open. Behind the times. When I lived in Ga. 12 years ago they were…read moreopen till 6 and even on Saturdays. They also implemented the he di it yourself option already back then. I have a hard time getting good old fashioned service and trying to work with their hours They have ripped me off many times by not getting my packages to my door. They took my mail on bc vacation hold and couldn't find it. They charged me too little at self serve then returned it to me, to get more $ for a flat parcel going 40 minutes away. I sure do wish Elan Musk would take over. It's ridiculous getting help by phone. They don't want to pay out on insurance ever!!!!! They're a lousy business. And we pay more and more and more!!!! Every 6 months for everything!

This post office is always busy. Today there was a young lady on the far left station who was…read morefriendly, helpful and genuine. It was a short but pleasant interaction. It can't be an easy job but it this lady made it really nice. Can't Folsom beautify the lawn surrounding the post office for its tax payers?

Very helpful and friendly! took care of amazon returns and looked around and found some office…read morestuff that needed to be replaced!

This place is on its last gasps. Most of the time there are more workers than customers and yet,…read moredespite this, several workers will be standing around doing nothing or chatting with each other while the 2nd out of a whopping three customers waits in line behind someone doing some sort of weird transaction at the checkout that takes 10 minutes. Even with minimal business you still can't get timely service. It's impressively bad in a way.

Helpful employees. Quick and easy amazon returns. No issues :) ....... parking can get congested…read moredepending on time of day due to the restaurants in the strip.

Absolutely love this location! Penelope, the owner is a godsend. Went there a couple days ago after…read morehaving some issues with UPS in the Roseville area you'd think that a Folsom location wouldn't be able to do anything to help me all the way out in Roseville, but Penelope pulled some strings and made sure that my package arrived as it was supposed to rather than being returned to sender. In an era where work ethic and going the extra mile seem to have disappeared. It was really refreshing to have someone go the extra mile for me. Big, thanks to the owner and all the employees at this location who were so kind and took the time to help me out.