Helpful employees. Quick and easy amazon returns. No issues :) ....... parking can get congested…read moredepending on time of day due to the restaurants in the strip.

Absolutely love this location! Penelope, the owner is a godsend. Went there a couple days ago after…read morehaving some issues with UPS in the Roseville area you'd think that a Folsom location wouldn't be able to do anything to help me all the way out in Roseville, but Penelope pulled some strings and made sure that my package arrived as it was supposed to rather than being returned to sender. In an era where work ethic and going the extra mile seem to have disappeared. It was really refreshing to have someone go the extra mile for me. Big, thanks to the owner and all the employees at this location who were so kind and took the time to help me out.

Absolutely incredible customer service! Needed a resume quickly printed up for a job interview and…read morethey got me out and on my way in less than 5 minutes. So grateful!

Hannah is the absolute best! Made my day so much easier and better. Props to this store for being…read moreso great.

Yes I'm leaving a review for an ups store lol. All the staff here have always been super friendly…read moreand helpful, it doesn't even feel like UPS. They are the nicest professional folks always eager to offer their help. From the conversations they were having with other customers it was obvious a lot of people are regulars, and I see why!! I do my printing there sometimes and you need to email them the documents first and there's a minimum to pay by card. Luckily I had a dollar!

Best customer service in the area! Staff is friendly and welcoming, but more importantly efficient…read moreand hard working.

Stopped by a couple of times. Once to ask questions, and another time to drop off a Fedex package…read more Both times the people helping me patiently answered my questions. They were friendly, and happy to help, despite not bringing them business either visit. Hopefully I will in the future, as they offer a lot of services, and they're quite convenient being right inside of Raley's.

From the owner: Located Inside Raley's, on Blue Ravine Road, Mail & More is the go-to resource for packing,…read moreshipping, printing and business service needs of the residents and businesses of Folsom, CA. Our team of dedicated, professionally trained experts understands the meaning of Super-Star Customer Care—we focus on saving you time and money by ensuring you get the right products and services at the right price—in a single, quick visit. We can pack and ship [almost] anything to [almost] anywhere in the world, but shipping is only one way we can help to make your life easier. In addition to our pack and ship service, we are also Folsom's premier copy, print and document services center. Large or small, black and white or color; if it can be printed, Mail & More can handle it! Mail & More is a one-stop-shop for dozens of business products and services that will allow you to do what you’re good at while we take care of the “other stuff” you need to succeed.

They have 5 stars for a reason. Pleasantly surprised by this little shop ran by a husband and wife…read more They treated all of the customers like family and are extremely professional, knowledgeable, and friendly even through the holiday season. They offer a lot of services here and are even an authorized fedex and UPS shipper as well. So much nicer than going to the actual UPS store or FedEx. This will be my first stop for any shipping needs from here on out.

Such helpful & great service. And cute little store too…read more They helped me with choosing the best & most reasonable way to ship a box.

I think if folks new about the Postal Annex they would be coming here in droves compared to the UPS…read morestore down the street. Same services and then some. No appointment needed for your passport photo. Drop off returns, etc. Amir was fantastic with friendly, professional and competent service. Price points can't be beat either. Thank you!

Know your shipping prices before your come in here. Quoted Shipping a $6 media mail package should…read morenot cost $24. I have no problem with people making some profit, but that's preposterous.

They continue to auto remove funds from our credit card on file each month. It has now been 6…read moremonths of funds removed. Can't understand how they can continue to do this after leaving multiple messages, sending multiple emails, contacting the Attorney General. Our next step is to get an attorney and sue.

From the owner: Mailbox Rental Mail and Package Receiving…read moreArrival Notification

Just stopped by to ship a package to a giveaway winner since they live out of my city and had a…read moregood experience. A little more pricier to ship than it used to be, but great company and customer service at this location! Hope they enjoy their prize! We'll be back to send some snail mail and purchase some fun postage forever stamps! SYOY! :-)

After being a loyal customer of this small business since approximately December 2023, I have…read morerecently had multiple terrible experiences with the customer service. The month before last, I needed a Livescan service done. I made an appointment to make sure I'd be able to get it done while I was in the Sacramento area. I came to do my appointment, but the clerk said she couldn't help me because my paperwork was missing a code. Since my paperwork was generated by someone from the Forest Service who checks backgrounds for a living, I immediately suspected that the employees were being incompetent, but of course I didn't want to be rude. The girl asked multiple coworkers for help and even called a boss on the phone, and none of them could figure it out. I emailed my boss at the forest service, who taught me enough about the process to walk the UPS store associates through it. This was annoying, but I actually used to help manage the copy center at Office Depot, where we offered UPS services, so I was up to task. I helped the associate do her job, and my Livescan was completed. She mentioned that the post office was asking for some paperwork with my proof of physical address. I was very surprised by this, because I've paid this store at least $425 to serve as my physical address. At the time that I originally signed up for my mailbox, I was being illegally evicted from my apartments. I ended up moving into a safe house, going homeless for some time, becoming a volunteer in Yosemite, then getting a job in Yosemite. The entire time, I was paying the UPS store to be my address. I had actually chosen them based on the advertisements they were running at the time, which were clearly geared towards unhoused people. In 2023 and 2024, The UPS Store Corporation was running advertisements claiming that they offered residential addresses which could be used for all the same purposes as residential addresses. This has actually never been true. I've run into dozens of instances where big companies do not recognize my address here as residential. For example, I had to give my sister's address to my bank. Although I do have a physical address in Yosemite, it's not listed on any map. You can look it up right now if you don't believe me. Try to find "Redbud Dorm" or "Lost Arrow Dorm" or "Huff" (the three dorms I've lived in so far) and none of them are actually on Google Maps. The first time, I was told it wouldn't be a problem as long as I came back with my ID. So, the next time I was in the Sacramento area, I made sure to stop by with my ID. I was helped by a young man who looks like a Temu Billy Eichler but with reddish hair and thousands of strange tiny bruises on his calves. He looked at my ID, and seethed through his teeth. I mean he like, gleeked with anxiety. "Yeah, this is the problem, it has our address." I had specifically been told the last time this wouldn't be an issue. I was starting to get upset. He asked if I had any kind of rental agreement. I told him that all I had was basically a large index card that shows which dorm I live in and how much rent I pay. He said that would be fine. So, the next time I was in the Sacramento area, I stopped by for a third time to address this issue. This was now my fourth visit within a short period of time. "It doesn't have your address." "It's right there." "You live at 8863 Greenback Lane?" He said this in a really mean voice, even though the misunderstanding was entirely due to his own incompetence. "No, I live at this dorm." I said the address out loud and pointed to it. "This isn't a rental agreement." "It says rental agreement right there." "It doesn't have your physical address." "The dorm is my physical address." "It doesn't say who your employer is. It just says employee housing." "It says it right there." I pointed to the name of my employer and said it out loud. His coworker, an older Indian or Eastern Asian man, joined him in inventing mistakes that didn't exist. Again he reiterated, "It doesn't say your employer." "It says it right there." At this point I also busted out my employee badge and laid it on the counter. I've been a good customer for over a year. I've paid this business at least $425 to handle my mail, I've always paid on time, I'm on autopay. And then Temu Billy Eichler said, "This seems fishy." If the UPS Store refuses to renew my contract because they can't figure out how to read an entire index card between the entire staff, I will file a complaint with the BBB and then I will file a legal complaint asking for a refund of every dime I've ever paid. I will consult with a legal friend because I feel that there may be a potential here for a class action lawsuit based on false advertising.