3/6/2026: Updated my personal information. BTW: If, any Yelping Peep is an US Military Veteran, like myself, please DO your due diligence via visiting the VA Benefits' closest office located near your humble abode. Whereas, I myself, must visit the Rancho Cordova CA Office listed below: VA Satellite Office 3046 Prospect Park Dr. Rancho Cordova, CA 95670 The Social Security Counselor reminded me: "Make certain ensuring you won't mess up your Medicare "PART B" especially, IF you are currently or have visited a Community Care Provider in the past few years! Do NOT cancel, i.e., REFRAIN CANCELING your Medicare "PART B" at the Social Security Office not until, you PHYSICALLY CONFIRM with a VA Benefits Administration Officer you may cancel Medicare "PART B" . . . OTHERWISE, you'll encumber a great, financial debt you didn't think you owe!" OY-EVAY~Capische? Reiterating, don't screw yourself over, i.e., sacrificing your financial livelihood plans, get in waaay too deep in medical debt, AND unconsciously obliterating the Financial Pooch or you'll give yourself a MAJOR TMI ENEMA!!!! read more

I walked into the SS office and the security officer was a very pleasant man that asked to check my bag as I was carrying a backpack. I had made a appointment with Mrs. Smith and was on time though the security officer instructed me to check into the computer. The waiting area was full so my anticipation was to wait a bit but as I was checking in I heard my name and directions to a booth. After that I met the most delightful lady that guided and helped as well as educated me on what I needed to do moving forward. I would highly recommend making a appointment to get the best experience. Though Mrs. Smith informative top notch service at a government agency was greatly appreciated. Thanks read more

STELLAR customer service. There was literally a 5 min wait, which was mainly due to the security check point lol. Everyone was friendly and efficient. The key here is to scan the QR code to check in while you wait for security checkpoint. Otherwise there is a kiosk to check in. The other tip (as a previous yelper mentioned) is to be prepared and have your paperwork ready. I literally strolled in and out within 10 mins. read more

Make an appt online, if they may be able to help u do it there. But u need an appt to talk to someone. I waited 1/2 hr or more with my appt, fyi. Then I had quick results once at window read more

My girl and I went to get my benefits reinstated after calling so many times and being spoke as if I was a peasant. As we are sitting there, one of the reps got involved in a person talking to other people about random stuff, called the lady a liar that she can hear everything continuing get her feelings and started arguing with the people. All right before my number. Then I get to the window and she brings that same energy to me. So we asked for supervisor and she got really bent out of shape. She went and got the supervisor all excited and then he approached me all wrong. Then told me I would have my money by Friday, call today and nope 7-10 days. 100-% total and permanent disable veteran and father. They laugh and treat everyone like absolute trash. read more

The SSA office at this location has failed to correct my birthdate after three in-person visits requesting the fix. Because of this failure, I cannot obtain a Social Security card. Each time I was required to show up in person to request the correction of my birthdate there was an hour-plus wait. This office operates only one window at a time and the employees have unprofessional attitudes and act disrespectfully to the general public. It's a sad and depressing experience. read more

Extremely rude woman at window 1. I am a taxpayer & pay their wages along with all others that go in there for help. I just wanted to get help with signing up for Medicare but got rudeness instead. They don't do that anymore she rudely said. They do less & less & less for you as a taxpayer! Except for being rude!! read more

I came on a 30 minute lunch break to perform a quick task and they only had one individual helping people at the windows (they have 11?!). After waiting an entire hour I saw a group of 5 or so women return from what may have been lunch. Still, no one else came to the windows to help customers. Two people have been helped in the hour I have been here. Better management please. It's not hard to stagger lunch breaks ‍ read more

Kinda hard to find not being familiar with the area, however, really nice employees, smooth process and quick service!

Very friendly staff. Was not long of a wait to get what i needed done. Very satisfied.

Employees have been amazing and helpful and kind. However, the security guard "J. SINGH"at the door is a complete different story. Made me have a panic attack while entering due to him yelling at me for not understanding his very unclear instructions. I have severe PTSD. It's sad because I have been here many times before with a different and amazingly kind security guard at door. Definitely will reconsider this location next time due to this security guard making me feel very uncomfortable not only at entry- during my entire appointment. read more

First of all let me just start by saying, this office is filled with the most unprofessional and uncompassionate staff. every single encounter I've had at this office or with someone from this office has been terribly unprofessional and uncomfortable. I had a scheduled appointment via phone this morning, for my child's disability benefits and missed the call by seconds. I Immediately called back the number that called me to find out it was "disconnected". Call the the 866 number left on the voicemail and was greeted by an extremely rude member of your staff. I advised her that i had just missed the interview and just needed to be connected with the case manager. after about 5 min on hold i was told that i needed to be rescheduled, Mind you the appointment i was scheduled for was to be an hour long interview, so I'm not understanding why io would need to be rescheduled if i called right back at my scheduled appointment time. I demanded to speak to the supervisor and was told by a female member of your staff that she would not connect me. I asked why i could not be connected and she just told me she did not have to connect me to the supervisor. I than demanded an answer of why i would not be able to to speak with the supervisor, and this horrible woman would not give me an answer. I asked her for her name once more because i would like to file a complaint and she proceeded to hang up on me. How is this a representation of your guys office. How does she work for the state of California in a disabilities office and get away with talking to people like this. I called back and left a message for the supervisor, and would like a call back asap. I will go forward with a lawsuit against this establishment if i do not hear back. I have already assumed legal counsel for the denial of my child's benefits, and will pursue legal action against this office for negligence and misuse of my information and a violation of my rights. read more

** NOTE THE OFFICE HOURS IN MY PHOTO ** I unknowingly showed up yesterday, Wednesday afternoon, and saw an employee & the guard peek out at me. They never came to the door, they just looked at me. There expression made me feel like I just got out of prison or something. They won't be winning any awards for friendliness. This place is located in the newish tiny strip mall just North of the Ross/CVS/Bank of America shopping center. You can cut through their lot to get to it - just head for Little Caesar's & B of A. Social Security is on the North side of the building, near the back. It's a pain in the ass to get admitted to this office. Metal detector, questioning, & they wouldn't allow my water (because it was in a reused soda bottle) *even though I have to have it for medical reasons*. They made me leave it two feet outside of the entrance (Thank God this is Placerville. Nobody will steal it). I guess they figure its full of explosives. I don't think that two feet would save our asses if it was. After that you've gotta check in on an intensely overworked electronic kiosk. It's VERY loud! The damned thing took the next customer's number ticket & dropped it down under the kiosk, never to be seen again. Then you wait. Prepare to wait & wait. As is common with all government institutions there's a mountain of paperwork with any transaction. It's *not* the employees that are slow - it's the process. CHRISTOPHER (an employee) was INCREDIBLY HELPFUL & KIND. He's even going to call me in a week to let me know that everything's been processed! Holey moley that's personalized service! The guard glares at me occasionally for typing on my phone. I've been here 40 minutes and they've called two numbers... My total time was about 1.5 hours. read more

Social Security - ** NOTE THE HOURS ** - Public Services & Government Near Me - Placerville, California

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These people are so incompetent here. Some moron in this office kicked me off social security disability because they pulled out some number out of their a** that I am making $2,100 a month. They didn't even bother to take a look at my earnings record, which is on there from IRS, saying I made under $2,900 the entire last year. I have gone in and I have talked to them so many times the last three months. I have even had "urgent" put on the notes by staff. They have never called me back. My case worker, Donna Robertson, has never talked with or met me face to face. Their lame excuse is, "Oh we are a small office and have lots of cases." In the meantime, they are jeopardizing all my medical care. I have been dealing with this for three months, just to get them to put the correct information in. I mean, how hard can that be??? Morons. Incompetent morons! read more

If you do your part the trip to the Placerville SS Office will be a good experience. Check the website and know their hours, get there early and if possible fill out your forms before you arrive. Wife and I were there 20 minutes before opening, saw someone quickly, took care of business and were back in the car and on the road in 10 minutes. Don't blame them if you are not prepared. read more

I had an appointment here, again they didn't disappoint. The agent was very attentive & helpful! I honestly don't mind driving all the way here read more

Found myself needing further assistance and went in without an appointment this time. I was helped by Rene who took care of a revision that could have been a real problem. She followed up with a phone call the next day to let me know the processing was complete with no issues! Both Jennifer and Rene have been so very helpful to me! read more

Been trying to get my medical records since October 2017-since Social Security demanded $25,000 back! I am repeatedly told this can only be done by the manager. My written, phone & in-person requests have been ignored. The "manager" won't return my calls. The staff won't tell me who her supervisor is so I can make a complaint. This is bullshit. I've had enough. Currently waiting for FOIA request to go through. This is Federal bureaucracy at it's worse! read more

This office was great, short waiting time and Eddie, the lady that assisted me was very helpful. When I filled out my benefit paperwork months ago, I was still working so I declined benefits at that time. Yes, I forgot to move forward with it because I had received all of my Medicare paperwork and I did not think about applying for my retirement benefits. Eddie was great, since I had most of my information already started, she was able to complete my application right there. Thanks again Eddie, Rich Smith, Placerville, CA read more

I am delighted to know the guard was professional. If one feels guilty, chances are they have guilt written all over them. I brought reading material to past the time, as I do with any place of business. I will return shortly with a happy smile, waiting is not my best, but waiting seems to be the norm these days. Time well spent reading! read more