10+ years coming here and the service is always excellent. Natalie was especially helpful today figuring out package size. Highly recommend!

I've been coming to this particular UPS store for many years and I've always received wonderful service, even at those busy times! I order and return way too much from Amazon and usually mess up while attempting to make my returns here, and someone, usually Natalie, has to help me figure out what I did. Natalie, in particular, is such a special employee. She is always calm, professional and kind to me, even while I'm in distressed while attempting to make all of my returns! Thank you Natalie! read more

So quick and helpful . They free you and have an answer to your questions and I like how kind they are. Mail Drop off and even my passport photos read more

Grace? Well the name says it all. She is wonderful and the reason I driver out of my way to come to this ups store. Although there are two closer to my home, I choose to come to this one. It's a great spot, efficient and friendly staff. read more

02/20/2026: Welp~I'm returning Amazon purchases and also, I'm sending my sister a birthday card/birthday present. Hopefully, Amazon will receive the returned products crediting refunds while my sister will expediently receive her birthday card before March 1, 2026. read more

The UPS Store - 2/20/2026: Returned Amazon purchases and sent my sister a birthday card/gift. - Printing Services Near Me - Cameron Park, California

See all

Their customer service has always been fabulous. The store is clean and their Amazon stations are well equipped

Amazon kiosk is helpful for a few returns, but they're willing to scan for lots of them.

Excellent service. Quick and effective service. Excellent personality!!! Made for a very nice day for me. The lady's name that helped me was Grace. Yelp is hard to use read more

We went into copy some important forms and were helped immediately with our request requested service Everybody is always friendly, helpful and nice It's a great value to go to UPS rather than waiting in a long line at the post office read more

Easy process and very helpful staff!! I wish I could remember the woman's name who helped me, I think she was training, but she was kind and helpful! read more

Customer service is top-notch... The employees at the store go out of their way to help and make sure that customers are seen quickly and efficiently. Grace and Natalie were running the store when I stopped by, and did a great job with the surge of customers. read more

I've been going here for years. They are very courteous and professional and I've never had a bad experience.

The service we got from the young gal with the star on her cheek (I don't know her name) Was incredible! I had issues with my phone and couldn't figure out what to do to retrieve important documents.. she stepped in and did her magic her patience and most of all her KINDNESS read more

I was making my first UPS Amazon return. Grace was super helpful and friendly. Highly recommend.

Return Amazon box. Usually it's easy with self service, but counter person is not allowed to help. Not her fault, must be policy. I live in Arizona and you can use either. Someone in line said same thing about Placerville store. When it's crowded and counter person is just standing there. Help your customers. read more

It was busy when I came in to send an overnight letter. Jeanne called out, "Welcome! Be right with you!" This is so helpful to all of us waiting for service. She helped me print label and form to sign and include with letter. She is a sparkling lady whose friendly personality and efficient service made this my new go to UPS Store. Thank you, Jeanne! read more

Grace is such a kind and welcoming presence at the UPS Cameron Park location. She was helpful and knowledgeable.

Had Amazon returns, but loud older lady was super aggressive about getting people to use the self serve kiosk. Was waiting in line because I also had a USPS package. Felt pressured to use the kiosk by this woman, but it was very busy now and my phone could not pick up enough signal to get the code loaded. Other woman had the same issue. This woman working there was saying, "There's no signal in this corner of Cameron Park." Well maam, if that is the case why are you pressuring me and everyone else to use the damn kiosk? I had to go outside for signal, grab a screenshot of my return code. When I came back she GLARED at me. Maam, you are the problem not me. Gal at customer service desk was great. I would not have gotten back in line anyway because it was too crowded when I came back. Shame on you. read more

I need to give a 5 star shout out to the UPS Store. Every time I come in here, the whole staff is attentive and so nice. Cathi went absolutely above and beyond to help me out. She was kind, patient, and had such good energy that it actually made running an errand enjoyable. You can tell she really cares about people and takes pride in her work. Outstanding service all around! read more

Apparently they can deliver something to your house in plastic packaging, but if you want to ship it back in the same exact packaging your item came in, it's suddenly not good enough and you need to pay a $5 repackaging fee. Go suck an egg, respectfully. read more

Maria who works there was fantastic and very helpful! I would recommend this store over the others.

Maria provided great customer service. She printed exactly what I asked for. I highly recommend this store.

First time at this UPS location which is open Sunday!! Cathi greeted me with a warm smile and a big "welcome in"! She helped with my shipping and was fantastic!! This is my new "go to" UPS for Amazon returns & more! Thanks again Cathi read more

I have frequented the Cameron Park UPS Store many times for my Amazon returns, prints ,mailing and more. There is undeniably one employee that stands out far above the rest who could quite honestly be the manager??? I have watched this lady in action multiple times. Her name is Cathi; she always has a smile on her face and without hesitation acknowledges every single person that comes into the store,. I've never witnessed such wonderful characteristics as Cathi's in any stores except yours. Cathi is extremely helpful, caring and a valuable person and I must say we are lucky to have this amazing lady. I had to write a review about this lovely lady and share her with those who have not yet had the pleasure of meeting her. read more

Excellent customer service from maria.She was great.She helped me back print and email.Thank you very much

Rude and way overpriced. I asked to buy a small cardboard box 16"×16" and the clerk said $27 ! I would NOT recommend this place to anyone. read more

Stevie made my shipping experience easy & clear. Had a great personality & had patience for my questions. Packed my shipment secure. read more

Jeanne is an amazing customer service person! She makes you happy to be there even if you are standing in line!

Every time I come here the customer service is exceptional. Today Nat and Cath both helped me at separate times, and they both were so great. I had some complicated Amazon returns I've been putting off, but they made the process smooth and easy. This is my preferred UPS store for sure. read more

Employees are always helpful and nice. Wonderful customer service, especially Cathi when I have returns or other shipping needs. If I could give the business a higher rating- I would. read more

Customer service is non existent at this location!!! I stopped in on Friday evening needing fingerprints done for a job. As I waited I was able to witness several interactions/transactions. Yes, these ladies are fast but they're not trying to provide outstanding customer service. Not one of them even cracked a smile when working with customers! The lady who helped me was very soft spoken and didn't strike up a conversation with me. My goodness I really hate when I'm the one who's trying to chat with employees. It was just down right uncomfortable as she helped me with my fingerprints. My time with the employee was at least 5 minutes. Ladies its okay to smile! Really it is. read more

See all

Stevie was awesome, they had the packaging I needed and I was in and out in 5 minutes.

What a great store! Cathi helped me do a huge job returning of packages ...she was kind and efficient and gracious. Thanks Cathi!

The asian man who works there FORCED me to use the amazon self service because I had a return code even though I was happy to wait in line for help from a service associate. I was the only person waiting, and he jumped up from what he was doing to make me get in the other line for the self service kiosk. I have disabilities that prevent me from being able to see the screen on those darn machines clearly, and also cannot bend down to reach the label printer. It was a painful experience!!! ADA does not require that I need to disclose that I have medical disabilities that cause me to use one service over the other (counter vs. self service). Outside of being accommodating to people with disabilities and being ADA compliant, ANYONE who WANTS to use the counter should be ALLOWED to if they WANT TO! Just saying. This is truly sad. DEI goes out the window and suddenly this is Nazi Germany! read more

I came in to send something to my daughter in Santa Barbara overnight. It's Saturday and it wouldn't get there till Tuesday. I was late showing up. Team inside helped me come up with alternative solutions due to what I was sending. She needed it asap to get her car fixed for work. I can't say THANK YOU enough! They have my business for life. Please come here and support them. read more

Jeanne was very efficient, helpful and knowledgeable in shipping a package for us today.

Everytime, and I mean EVERY time, I come in, Cathi is there with a smile and a helping hand. She's fast, and just makes the whole experience SO much better. She's so cheerful and I think we all need that, don't we? Thank you Cathi! read more

Ordered many Amazon packages for a Celtic festival only to find out people did not dress up in Saint Patty's day type of attire so I needed to return most of the items before I went to the airport. The packages were very confusing because ordered clothing in different sizes and sizes were not labeled on the packages. Tiffany at the UPS Store was my angel! She took the time to go through every single package with me and make sure I was returning the items correctly. Thank you, Tiffany-- your efforts, patience, and kindness are so appreciated!! Eileen read more

This is a great UPS and I love that we can do our own Amazon returns. Cathi that works there is such a ray of sunshine! Super helpful and sweet! read more

Amazing customer service! Cathi was Very helpful and speedy with my return. made it very easy and Enjoyable