Shingle Springs Post Office is great. The personnel are very helpful and and pleasant to work with.

Zero stars if I could. Hours say open on Saturdays on the doors. Employee's inside but doors locked. Wait time is off the charts when they are open. Never enough bodies to help. These employee's give postal workers a bad name. Because this town has a high senior population they should be even more helpful and not less. Also very unprofessional with an I don't give a hoot attitude, Lot's of folks wish they had it so easy making a living.... I will go out of my way not to visit this facility. I suggest you do the same. read more

Very competent people. And also very polite they did a great job of putting my mail aside when I was away for several weeks.

Nice employees and the best part is they open at 9am instead of 10am like El Dorado Hills and Folsom post offices? Why would the other post offices open so late - makes no sense. No line, nice people. read more

This post office opens at 9 am which for most is inconvenient but it's Govt run. The staffing is usually low (1 worker and if lucky 2). Because this town has a high senior population it's slow moving here. And be ready to wait in long lines, even if you are the only one in it. Countless times our mail has been lost, or delivered to wrong address. We've had great delivery people in past but they usually leave for other better paying routes, and the newbies make mistakes that frustrate us. I'd give it more stars if the internal office staff at the desks were quicker and more time efficient... meaning...move quicker and get us in/out faster ! read more

US Post Office - Post Offices Near Me - Shingle Springs, California

moved into the area a couple weeks ago and they still aren't delivering my mail. Worst is the mail that I am supposed to get is in limbo. Mail carriers could care less and the staff is absolutely rude, I guess because they can be. These guys are clearly way over paid. I can get an Amazon package in one day but mail takes over two weeks if at all. I would definitely support privatizing the postal service and laying off the lazy rude postal workers. read more

They opened at 9:15 with people waiting in the lobby then when I ask what the hold up is they put it on us the customer. Then they take forever to grab my package they were being very disrespectful and were doing everything in their power to not help me. They are all terrible and clearly need management to come in and retrain everyone on respect and customer service. read more

I was in and out in no time. Friendly knowledgeable staff and they treated me very kindly. They gave me the best price and service expectations for my needs and my package arrived on time. My niece was very excited to receive her birthday gift. Thank you Maggie and Bryan read more

I love our local post office. Everybody who works there should be incredibly proud of themselves for the work they do every day. My parents are getting older, and I am disabled. It is a great help to occasionally get packages delivered to our door when we cannot. Today we recieved some perishable goods through the post, which smell fresh and new! Very much a first world problem, but even in these times they decide to go above and beyond. read more

The very worst that I've ever ever had they lost my mail they lost my check for my reimbursement they sent it without a tracking number so they say and they did send it with one because they sent it certified mail they lie they cheat and they will not take my phone call in read more

I agree with all the reviews on here. He stuffs the mail in the box like it is toilet paper all wadded up. Also I have has numerous packages go to my neighbors or not be delivered at all- or if will say delivered on my tracking and I don't get it till 3 days later. I wished we could do something about how horrible the service is. read more

I wish there was a -star button because the service the USPS gives is simply the worst. Countless times that our mail has been delivered to various neighbors homes, including boxed shipments. Our address is clearly tinted on all the mishaps and yet the service people don't get it right. And we live in a neighborhood not out on a country road in the Boonies! Ugh! read more

I've lived here for 29 years and have yet to see any decent service from this post office. They are the absolute WORST! They average a one star rating (obviously because you have to give them one to write a review), which is well beyond what they deserve and they still don't have a care about what their customer base thinks of them. Typical government run entity. What is wrong with these people? read more

As other reviewers have said, this post office has got to be the or at least one of the worst I've ever done business with. They're lazy, incompetent, unprofessional and did I mention they are incompetent? They lose and misdeliver mail and are hard to get a hold of or find a direct answer from to the most common sensical questions. A fifth grader can do much better! Try to avoid this location! There is a small USPS inside the Bel Air in Cameron Park that is decently better. Go there instead. read more

Well I'm not the only one disgusted with the delivery service from the Shingle Springs post office. Been living in Rescue for 6 years now, and the mail was very good for several years. About a year or so ago I started getting mail for other people in the neighborhood and would walk or drive it to their mailbox. Would find my mail on the ground in front of my mailbox and also had mail not delivered and would not notice them missing until I was contacted bycredit card companies demanding late fee for not paying on time. This went on for months. The final straw was when my meds from the VA were not delivered to MY address even though the VA confirmed that they were delivered. I had to pay $89 to the VA and had to drive over to the VA hospital at Mather Field to make sure I would get them. I reported all this to the postmaster at shingle springs and said they would look into it. I assumed the meds were delivered to some other address and were either kept or tossed out, I assumed that because of all the other miss deliveries. Well now I'm told by the postmaster that the mail delivery person said that I accused her / him of stealing my meds, and they refuse to deliver packages that will not fit into our mailbox. because she /him were offended of what I said. What I said was they need to do their jobs better. We have never ever been anything but polite and friendly with the mail persons when they use to drive down driveway and drop off packages on the porch. That all ended when I complained to the postmaster for them not doing their job correctly. Since then I have all packages addressed to me delivered to the post office in Rescue where I have to go and pick them up. No problem, and have had no problems since doing that. All other mail has been delivered with no incidents and nothing missing., But now they refuse to deliver packages addressed to my wife, unless they fit in the mailbox. Very inconvenient and VERY UNPROFESSIONAL, especially when they deliver on a Friday and are not available for pickup until Monday. The explanation is that they refuse to drop off any mail that will not fit into mailbox at this address because they're scared that I might do something. That's coming directly from the postmaster. Am going back to the postmaster at shingle springs and see if this can be resolved and if not I'll try going up the chain of command and see if changes can be made. Like I said, VERY UNPROFESSIONAL. read more

I've lived here approximately 45 days. In that period of time I've had six or more letters delivered to my address incorrectly for nearby neighbors. They also rarely pick up outgoing mail. Neighbors have spoken to the postmaster several times with no results and are still looking for the postmasters supervisor. read more

USPS sucks, they give you a range of time that they will ship your item in and they ship it three days later than the latest day they say it will ship in. read more

Not only has our mail gone to our neighbors countless times, but this is the second time they have shoved a box into our mailbox so large that is almost impossible to remove! Pulling it out tore the corners of the box and almost pulled our entire mailbox off! The mailman also speeds through the neighborhood, not okay! read more

US Post Office - Horrible mailman! - Post Offices Near Me - Shingle Springs, California

This place is hit or miss 90% of the time i go in there is because of a screw up with something and once in a great wile its taken care of immediately but for the most part like today i asked for a package they had already scanned from Fed Ex who forwarded it to them and he told me we haven't even gotten to that yet but the last time i was told if it shows scanned and the post office has it then they have already checked it over and its sitting right there in the back its very easy package to find also its bright blue with white lettering pretty disappointed since i drove 2.5 hrs to pick it up because i have moved out of the area and they wont even check for it at all. Told me you'll see it when its supposed to be delivered... read more

We had an issues with our carrier delivering mail to the wrong addresses before (our mail to the neighbors & others mail to us), filed a complaint and for the most part it has been better until summer came around. In the last month, they lost one of my paychecks (I have no idea where it went or where it currently is and had to wait almost a month for it to be cancelled and a new one issued), delivered one paycheck to a neighbor who thankfully got it to me, and they managed to return our DMV registration to DMV without ever actually delivering it to us (I assume they delivered it to the wrong address then just returned it rather than try and deliver it to the right address). They are a constant mess. read more

Worst service EVER..... Every time I ask they hold my mail while im away. They either LOSE it, deliver it anyways. When I ask about the written notification I have confirming my mail is to be held. They have a flippant answer and are VERY unprofessional. read more

This has to be the worst post office ever!! I can't count the times they have mis delievered our mail and we get others mail as well. I've called the postmaster several times and they do nothing. The carrier sorts the mail so they all must not be capable of sorting mail. Good thing it's a government job and they can't get fired for screwing up daily. The biggest screw up just happened. I was waiting on a pkg from overseas and the sender was one digit off on my street number, no such address on my street. It was easy enough to figure out by my name & you'd think the carrier could have looked at the name (I've been here for 14 YEARS), but instead of even trying they instantly sent it on it's way back over seas. Thanks USPS for costing me $25 in shipping. Even after I spoke to a USPS rep he said they could have attempted to deliever it to me with just my name, he didn't get why they screwed that up. I called Shingle Springs post office and usps consumer affairs in Sac, both people said they would look into where the pkg was and call me back, NEVER got a call from anyone, another example of customer NO service. When I couldn't get any help I called the SF post office where the pkg was by the end of the day, no answer there as well. What a shit show USPS is. I wish all companies would use UPS instead. USPS needs to be fazed out period. read more

We have a community mail box and we continually get the wrong mail. I have found outgoing mail on the ground that the currier dropped behind the mail boxes. This has all been reported to the supervisor several times yet it continues to happen. The next step is the Postmaster. read more

This is generally a great post office with very helpful staff HOWEVER....when it comes to "vacation holds" the service stinks!! Mail is delivered after the hold has started and placed in the mailbox at the end of the hold time period even though it is supposed to be held at the post office until it is personally picked up!! This has been our experience several times and that of our neighbors who say they simply don't trust that it will be done correctly any more. The blame is usually placed on a "substitute". I understand errors happen but this is a very important trust we place in the post office and unfortunately the Shingle Springs Post office is failing us in this regard!! read more

This post office is horrible! We constantly get other people's mail-often times the same people's. We have made many, many, many, many, many complaints making the employees aware of this, with never a change. We often get other people's mail, too, that is sent to various people. We even get other's bank statements, social security mail, and mail from mortgage companies. This is extremely private, sensitive information that nobody else should be seeing and is an extreme risk! This makes us wonder who is getting our important, private, sensitive information. We also never have mail delivered regularly to our P.O. Box on time. Our packages are never checked in and never placed in a locker box. We have to make it in during office hours to pick them up, which is impossible since we work. When we arrange to be there during office hours, they claim they don't have a package for us. We ask them why we got a pick up slip and we know for a fact things are waiting for us since there is a delivery confirmation. This is the most horrible Post Office of all time. People complain about the El Dorado Hills Post Office for no reason at all. El Dorado Hills people think they deserve being treated like royalty, when that Post Office does their job unlike Shingle Springs Post Office. This Post Office is also very insecure. We have had our P.O. Box lock fall off! Our keys don't even work. The building seems like it is falling apart. This Post Office is extremely ghetto, and the Post Office is supposed to be secure, even in small, country towns. HORRIBLE POST OFFICE! read more