Very fast efficient and friendly service, Helpful with…read moreAmazon returns, parking is plentiful across the street.

I took several boxes of materials to this store to send to an industry conference in MN. When I…read morearrived at the conference, the materials were not there. We discovered that the boxes had been sent to some mystery company in CA, who rejected the shipment. The boxes were then returned to this store. I sat at a conference in an empty booth for 3 days without any of my company's materials. After multiple requests, this store still refuses to refund my original shipping costs. Not a trustworthy operation. Buyer beware.

I was disappointed with my experience at the Party City section inside Staples at The Landing. I…read morewanted three balloons inflated with helium, but an employee told me there was a two-hour wait because all balloon orders must be preordered. The store was not busy, and the employee did not seem interested in helping. A second employee at checkout confirmed the same policy. While I understand stores have policies and existing orders to fulfill, it was frustrating to be turned away for such a small request when the store appeared quiet. The interaction felt dismissive, and overall it was a disappointing experience.

People wonder why brick and mortar stores are closing, let me break it down for you. I HATE…read moreshopping at Amazon but we don't need to get into that right now. Came in here looking for shipping/packing tape and the customer service rep I ask just started working there so he didn't know where it was. (No big deal, not his fault) I walk around the store looking for the packing tape and finally found it. Went to pay it but there was an older lady asking every question imaginable. (Again, not their fault it's just part of being old.) then I found out how much the tape was and I looked online to see what it cost at Amazon. Come to find out Amazon was almost half the price, I get 2 more rolls and I will be able to get the packing tape by tomorrow. (Same brand, same everything.) needless to say, I left the store and bought it on Amazon.‍‍‍‍

Their helpful reply answered every part of my inquiry and is able to meet every requirement…read morenecessary.

I love Chris. Great guy who helps you and goes beyond the call of duty…read more I couldn't think of having a box anywhere else to me quite honest. For the bad reviews, they disrespected him. I have always known Chris to be great human and a great business.

Went to have five documents notarized. It took less than ten minutes begin to end. $75. It probably…read morewould have taken pretty much the same time to notarize one document which would have cost $15 as it did five. Screw this pricing structure. Never again. Staff pleasant and appreciate not needing an appointment. But holy crap...an additional $15 for each sixty seconds of stamping a thing on the paper? Nope.

In all my recent visits the staff have been quick and helpful. The new management remodeled so you…read morecan self-serve on Amazon returns.

They have the best jams and dog treats. My husband gobbled both right up!…read more Would recommend to all

Absolutely great customer service!! I won't go anywhere else for my mailing and office needs…read more Polite and courteous staff!

Poor service and rude people who work here has no integrity. The package was lost and they did not…read morehonor the promise to replace it. These people are so small they will do whatever they can to screw and lie because they live a miserable and sad life. They are also manipulative and plays annoying little games because they are so bored with their petty lives.

I always try to patronize small, neighborhood businesses rather than the big chains, when I can…read more And I'm usually forgiving of one-time problems and give businesses a second chance. Sadly, while this place may have been a great place to patronize in the past, they are now overpriced, understaffed, and I will no longer use their services. First, the good: the reason this is two stars rather than one is their honesty. Of the three times I have tried to use them, the lone attendant behind the desk has been up front on how expensive they are and offered great suggestions on how I could save money by patronizing other businesses. Room for improvement: Staffing. There is only one employee there, and frequently more than one customer waiting and/or the phone ringing (the case on all 3 of my visits.) On two of the three occasions I visited, I wanted specific price quotes to compare options, and wasn't even given a number. "An arm and a leg" was given on one occasion; on another "twice as expensive as going to USPS". While both estimates were effective in helping me choose less expensive options in other stores, they did not help me decide whether it was worth my time to make another stop. I got the impression that the employee was lazy and would rather turn business away than have his employer make income. (To be fair, he was probably just being honest and trying to be helpful. But it's a sad statement for a business when your own employees help customers by sending them away.) Room for improvement: Options. I'm used to independent mailing centers offering multiple services and quoting you the best option for your parcel. But here, the only options are USPS and FedEx (and they'll take prepaid UPS boxes for a fee). USPS costs more and takes longer (they wait for a daily pickup) than driving 2 miles to the actual post office, and FedEx options are limited and expensive. Again, the employee will helpfully tell you where else you can save money. Yay honesty. In contrast, I've received wonderful customer service from the UPS Store in Newcastle, and USPS Post Office and FedEx ship center in Factoria. They are amply staffed, have cheerful customer service, and actually want your business.

Belated thanks to Eden for her mobile notary skills, professional and pleasant demeanor. Eden was…read moredetail oriented and incredibly thorough with my elderly mother as she revised and signed new estate documents, taking time to make sure she understood each document. Highly recommend.

Eden is very professional and pleasant. We hired her to notarize a document…read more She takes the work very serious, without acting superior or condescending. She took her time and was very patient and helpful while working with my mom. We didn't feel rushed or pressured to hurry up. Her rates for travel and notary service was quite reasonable. I will use her again when the need arises.

Sapan was so helpful and so professional. She solved our mailing issue and was value for our money…read more We were shipping internationally and it was smooth and easy.

Every time I've gone into this location, one of the guys working there always makes me feel like…read moreI've interrupted him and am bothering him. On more then one occasion with others in the store he's complained about being so busy or something not working. As customers, we shouldn't hear that. I get it, but it's not appropriate to vent in front of customers. This last time I had a couple Amazon returns and he told me to use the self-checkout machine. I told him it told me to see an Associate. He said it was because one needed to be bagged by them but I can use it for the other one. So I tried but the box was too big for the bags they provide and it said see an associate. I gave up and drove down to the UPS store by Fred Meyer and was in and out in under 2 mins. I'm done with this location.