PO Box access hours are supposed to start at 5am but this is the second time in the last month I've…read morebeen here at 5am and the doors are locked. No lobby access, no access to my PO Box. What am I paying for? I'm always amazed by how poorly this place is run.

I would only recommend this particular facility if you have nothing but time on your hands…read more Comically/painfully slow going. One of the absolute most unorganized and ill staffed offices in the valley. Be fore warned!

Love this post office! Ignacio and Delisa are so helpful!! They have always helped me with anything…read morethat I need and have taken the extra time to make sure that my packages get out safely and on time

Deserves 0 stars. First of all, it's unbearably hot in here even in the "winter", if you have heat…read moreintolerance (especially with conditions like MS), avoid this location. Second, Connie, the postal worker at the counter, was extremely rude and completely unhelpful. She insisted she knew how to format an international address, but she was wrong and refused to listen or fix the issue. I was polite, and her attitude was completely uncalled for, especially in front of other customers. I understand working with the public can be challenging, I did it for 15 years but, it was NOT ok. I did nothing to deserve her treatment. Save yourself the hassle and go to the Studio City Post Office instead, they were able to help me right away and were so sweet! Total night-and-day difference.

Burbank's main post office, located in downtown Burbank. Ample parking available, handicap…read moreaccessibility, provides all postal needs. Friendly service.

Just moved to the neighbourhood, and needed assistance sending mail out. I received courteous,…read morekind, positive, and caring customer service from Tanisha. The waiting time was short. The environment was calm. The store is clean. Came in the morning and there was lots of parking available. I Found my new got to USPS store. Highly recommended.

Thanks for all the help and for the fact they know their work pretty well because of their…read moreexperience!

Avoid Rude Owner. I have had the misfortune of doing business here for decades and have put up…read morewith the rudeness of the owner for the last time. Dismissive, flippant, couldn't care less attitude. Whenever I have to go in I pray it's the owners day off. It's just not worth the aggravation. Avoid at all costs.

I don't mind going out of my way to drop packages off at this USPS branch because the staff here is…read morealways courteous, helpful and-most importantly-professional. Architecturally, the building is an absolutely stunning testament to the intricate detail of the Art Deco era which I hope others appreciate as much as I do. What's more, the facility is clean, fully stocked with any supplies I may need, there's ample parking in the lot (which, by the way, has an interesting Tongva/Gabrieleño mural honoring the indigenous people who originally occupied the area) & my packages always get delivered on time...something that sadly doesn't happen at every post office. Now, the worst thing about post offices is that you never know when there'll be a long line; it's inevitable & happens pretty much everywhere from time to time. That being said, the employees here work hard to keep the line moving plus there are two (2) self-serve kiosks which I've also used to make my visits even quicker. On top of all that, the front desk staff always plays great music!

This post office was very frustrating. I went there on Saturday because it was my first time…read moresending a letter to Saudi Arabia and I needed help. Instead of explaining, they just gave me a form to fill out. When I picked up a Priority Mail envelope, no one warned me it would cost $80 to ship. The employee became rude when I refused and even tore the stamp in front of me. Customers who need help should be treated with respect and given clear information.

Quick, convenient neighborhood mailbox plus with fedex and usps. Art, the owner and sole employee,…read morealways helpful, knowledgeable, and nice and I've never had a wait. So glad to have this as my neighborhood store. Great service, and notary service is available too:)

Best service. Owner cares and loves his customers. Always super reliable and helpful. Would…read morerecommend this business to everyone.

I love this neighborhood Post Office. They closed the original one down the street by the Van Nuys…read moreCourt House several years ago and landed here. The postal workers are always friendly and helpful. You can drop off your prepaid USPS packages inside in the carts and avoid the line. *Mailboxes are available for rent. *Open Monday through Friday 10am - 5pm Saturday 10am - 3pm *Meter parking *Located on the corner of Haynes & Van Nuys Blvd

The reviews for post offices are always cooked because who thinks to review one unless they're mad…read moreas hell. So I'm a keep it real. This is the best post office ever. The dude that works here is always cracking jokes and keeping that line moving fast. Every employee has been super chill. Place is always clean and never had a stressful time here even once. I love this location so don't worry bout the reviews on here from grandpa Joe whining about something that was prob his own fault.

I'm not the type of person who likes to complain about everything, but this one deserves it,…read morethere's an employee at this place named Kashi, she's a very rude person, she was talking to another woman for like 10 minutes I was the only person there and she ignored me as if there was no one there until I told her if I could call someone else, and she told me to go somewhere else and started making fun of me along with the customer she was serving, they were talking about something that had nothing to do with the mail. And for that reason, I have to complain about that person, because she has no ethics to work in a government place, serving people

The indian lady who's old i believe her name is Harkesh needs to get fired asap. Mocks you,…read morebelittles u, and is so rude even though she is working at a post office she thinks she works as a president. I had to mail my phone and she threw the box that wasnt even sealed yet into the shipment container even though the package said fragile on it. Didnt think i would be writing a complaint against a post office however worst experience ever.

Service could definitely improve: the hours are limited, workers have low quality service and this…read morelocation is regularly limited, slow and overcrowded than other locations.

To the woman who claims to me the manager named Medik. There's a special place in hell for people…read morelike you. Disgusting human, horrible customer service and an absolute nightmare. Our babies formula got "lost in transaction". Apparently made it to the store, and got lost going to the truck. "LOST" the driver couldn't be spoken with because he's "no longer with them" so we can't even figure out where an 8lb package disappeared. The only solution that came out of this witches mouth was "shes assuming the package didn't make it to the truck" and "the only thing you can do is write to a survey for your missing package." I'll be showing up to the postal office to thank her in person for her useless help. They are definitely stealing packages and hustling on the side my biggest guess from the reviews I've read and hearing everyone's packages going missing.

Once a while, I have to go to this place to return a package I have to drop off…read moreAnd every time I am so happy with their service and their efficiency They open as early as 830 and close at 5:30

So I had to return an Amazon purchase & this is one of the stores that came up…read more I walk in to store #2036, a few customers are to the side like they're waiting for something & no one is in line. A young lady kinda waves me over & I let her know I have an Amazon return. Note I was not greeted by her or anyone, just kinda waved over. I hand my package to her & she scans & does some things; no questions, no small talk, no smile & hands me a paper. Now, I have returned only a few items & to Amazon Fresh & they let me know what's going on, walk me through the return process - she did none of this & handed me a paper. I didn't know what to do with it, I ask her what it is, she kinda sighs and says it's your receipt. Ok, no big deal, I say thank you & she just looks away. No goodbye, no thanks for coming in. Imho, she REALLY needs some refreshing on how to treat people because even though I wasn't technically a customer, she was not polite in the least & I will not be back to this store for any reason.