The service was quick, it was clean and organized. They are always so polite to take in a package…read moreafter it's been dropped of :)!

It's no wonder they have basically no stars at this location. The employees are RUDE and DO NOT…read moreHELP. It's bad enough they don't have customer parking but when you get inside their old ass pdf looking employees don't want to do their job. Instead of offering solutions, shoot UPSELL me tape or a box to ship my package in. NO. Instead they want to be rude and complete jerks. Their postmaster TONY GARCIA IS WORTHLESS.It's obvious they get their attitude and training from their manager. The moment I got on the phone with Tony he was talking over me. I was conforming the location and he kept speaking over me. Terrible service.

Tried getting a po box here since it's the cheapest in the valley and only for my kids pen pals…read moreto write to . They were demanding my kids birth certificates even though the application clearly stated no id required for minors . They said it's not an id but a secondary id . Which still makes no sense and goes against what the application says . With everything going on in the world randomly asking for kids birth certificates to keep copies of is weird . This was even though I was providing 2 id's for myself as the payee and person responsible for the box. After further review another part of the application specifically says birth certificates are not acceptable forms of id !

I have called twice for different issues. I have spoken to the same female. You can hear her rude,…read moredismissive tone. I am very unhappy with the poor attitude. This person needs to be better trained or

Metered parking in front of the building. On one side of the building, free parking…read more Hardly every busy, easy to pick up mail.

Parking is next to a ca wash people park every where no parking on the street very confusing to…read morefind. There's always one cadhier and long lines so disappointing

I have been to post office location couple of times. Sometimes there is a long line, but it moves…read morefast. In the mornings, line is usually not long. For customer service, I would say Rachel is the best. Both times I have been to this location. Rachel helped me and she is such a sweetheart, she is nice, friendly and patient. She takes her time and explain the process and how long it will take for items to be delivered. For parking, I would say it's easy to find a parking spot in the front.

I often visit the Post Office to send out packages. There are times where different locations are…read morejust more convenient for me while I am out. Visiting the Panorama City location isn't the most pleasant experience as their parking lot is off to the side, but at least there is a lot to park in. Sending packages out of country is a slight hassle for me and although I fill out the customs form the same each time. Different locations will tell me there is something missing. During one of my visits to this location I asked the clerk about my odd experiences at a different PO. They gave me the run down of what is correct and helped my experience become a pleasant and friendly one. Although this location isn't the most convenient one for me I would visit again if I am in the area. Parking: large private lot VERDICT: Rinse and repeat

This is one of the better USPS locations I've visited. Tons of parking! There are plenty of PO…read moreboxes available, multiple active counters open, and a good selection of shipping supplies on hand. The staff was friendly, personable, and genuinely helpful. They worked efficiently to keep the line moving, which made the whole process quick and painless. Overall, a well-run post office and a reliable spot for mailing and shipping needs. Standard USPS pricing for all mailing and shipping supplies. Fun fact they also carry a nice selection of cards. I visited in December and January and they had a large variety of holiday cards for those last minute holiday card needs.

I've been coming to this Post Office for 20+ years. I am always greeted with a smile and…read moreprofessional Customer Service especially from Miss Angie! Great Job Sylmar Post Office.

This is my second time stopping by. The first one was not good at all. Probably it is because it's…read morealmost 5pm and they're closing soon. The male postal worker must be tired and he is not happy to answer inquiries. The second time, I came Friday afternoon. There was a line but it went fast. This lady named Sandra helped me to make the transaction easy. She explained to me in detail the differences regarding the amount of each mailing options. With that, it helped me a lot to decide. I agree with a fellow Yelper - Sandra has been a great. Recommended.

I had an unpleasant experience with one of the staff members, and because of her rude behavior, I…read morewill not be returning.

Very disappointed with FedEx delivery service. The tracking claimed there were multiple delivery…read moreattempts, but I was home all day and no one ever knocked on my door. I even signed the door tag requesting that the package be left on the doorstep, but the driver never returned I actually saw the delivery driver in the driveway and thought he would at least make an effort to confirm if I was the recipient or knock so my partner could open the door. Instead, he left without making any attempt at delivery. This was incredibly frustrating and feels careless. If FedEx is going to say they "attempted" delivery, they should actually make the attempt.

Package was set to arrive early on 8/17, then moved to 8/19 and now 8/20. The package was never…read morescanned out of PA and never scanned into CA. Customer service is totally clueless and not helpful. You would think a company that specializes in logistics would have a better system set up to alleviate customers having to alter their schedule for packages that disappear. As of now they don't know where my package is and I feel a bit uneasy with them asking me to send pictures of what's inside... Not sure how that would help unless someone opened the package. I really wish I had a choice of courier, FedEx is

I've seen so many negative comments about customer service and was skeptical about walking into…read morethis store. I needed to return a Amazon package (a quick in and out) and I was greeted by Javier who was nice and polite and handled my order and questions very fast.

Would leave 0 starts if I could. Owner is rude af. Came in to do multiple returns. Email clearly…read morestates no box necessary and he insist on him "not caring what the email said and that we needed a box because it was from macys" email clearly stated no box needed just location to drop off. But its the way he address u and doesnt even bother or care to look at what ur showing him that makes the whole thing just unacceptable. Well he was met with the same damn energy he gave and insisted we were all adults. Well sir. Learn how to treat customers because with them u wouldn't have a business to run. After reading multiple reviews with the same issues, clearly ur the problem.

Came in twice in the last week since I had a return to do. The first time I came in and realized…read moreAmazon had made my return that I needed to have the label already on it. I asked the staff if they could print in which they said yes they can help me with that. What they didn't add was that it was a .75 fee for them to print. I came during my walk in the neighborhood so I didn't have cash on me, so I wish staff would have mentioned that before proceeding to say they can help Came in again and staff did tell me it was a charge to print, which now I knew lol, so I was able to take care of it. Staff is still very friendly and helpful

For the ADA accessibility and ease of Amazon returns my #1 go-to location!…read more Staff always friendly in the phone and in person to me. I like getting the sticker receipt I receive. I put it right into my planner so I can refer to it if I ever have any issues with Amazon of their affiliates. **Bonus: if you work they are open till 7pm which is perfect for me. Check Sat-Sun hours posted.

I use their service in October 2024 and Box arrive to the destination 3 months later. When the box…read morearrived at the destination half of the item where stolen, we proceeded to call and send all the information for warranty claim (insurance was paid). Videos, Pictures and item list were sent, we received a reply to wait 60-90 days. We have waited 5 months with no answer. We paid for insurance, and they don't want to be liable for anything, the insurance won't even cover half of it but at least pay the insurance amount. Customer services reps don't have an answer, no one wants to be responsible for theft. Again at least take ownership and paid insurance

No usen este lugar para enviar sus cosas a sus países, mi mamá acaba de recibir una caja que ella…read moreempacó aquí en USA y resulta que llegó incompleta, abrieron su caja y al acomodar las cosas no estaban con ella originalmente lo hizo. CUIDADO CON ESTE NEGOCIO