The owner was very cooperative and easy to work with. I appreciated how patient he was in taking care of my needs. I've previously had a passport picture taken and it was a decent shot. Very easy to work with. read more

Thumbs down all the way. Rude and unprofessional owner. Do yourself a favor and Choose another mailbox. There are a million of these places, go somewhere where you don't get yelled at for no reason. read more

Stopped in because I was next door and needed to print something from my google drive. Two people inside were not friendly at all. Very low energy vibes in here. They wanted to charge me $3.50 just to print one page from their email. BEYOND RIDICULOUS. Staples charges .50 cents and UPS store $1.00 to do the same thing. Trying to gouge people and not friendly. **Note to owner, you may want to be more friendly to people if you want your business to thrive. You get back what you put out.** read more

Mr. Singh is very kind and helpful. We have been going there for many years having papers notarized and shopping. Return the kindness and shop local, we are always treated well and will continue to shop there for our postal needs and notary. read more

The best service!! Ken is always friendly and helpful, I have been going to his store for years!

I echo the reviews of "lost" returns. Dropped off a box for FedEx of an iPhone trade-in on March 12th (this is being written on April 9th). The man at the counter was on the phone, so I stupidly handed it to him and didn't ask for a receipt. Apple never received it, and I'm out $180 dollars. I should have known better, but I hope this is a warning to everyone else to not do business here. read more

Got called "a piece of sh!t" by Ken (Kanwal) the owner today. I've really had enough of him. I've been a continuing customer here for eight years only because there used to always be an employee who was nice and a buffer to not have to deal with Ken. Ken and I have a history of butting heads. The first unforgivable time was a few years ago when his Internet wasn't working at the store and he asked me to fix it (it's my profession and he knew it since I have a business account there.). I was clear at the time of doing the work that this was a business transaction and he'd be billed. I fixed the problem and billed him. He offered to pay about 25% of the invoice. I told him this wasn't a negotiation. I've never attempted to negotiate my mailbox fees, notary service fees, outgoing postage fees, passport photos, or any of the other services at his business that I've bought and paid for over the years. I thought maybe his business wasn't doing well (It isn't, he's candidly admitted so.) and the cash outlay might be a burden so I offered for him to pay by providing credit towards my mailbox service. He refused. I decided it wasn't worth the effort to pursue further and wrote it off as a business loss. I also swore I'd give him no further business, but continued to give him business out of laziness and he, at the time, still had a nice employee as a buffer; no more, now you have to deal with Ken exclusively. Today I was given an "Application for Delivery of Mail Through Agent" by Ken. No big. The form is a requirement at any mailbox service store and gives them legal permission to handle your mail. I filled the form out in 2015 when I started giving Ken/Postal Plus business. Today I asked him why I was given the form. He told me everyone has to fill one out and I was the only who didn't do it yet. I told him I filled it out before years ago. I asked him if he had it on file. (Again I'll state that this is a requirement.) He refused to answer. He told me he didn't have time. I asked him "You don't have time to answer a yes/no question?" and so the argument began. I never refused the fill out the form AGAIN. I just asked for the reasoning. He wouldn't give it. The key points of the conversation that ensued are that he said: #1 He'll close my mailbox account #2 That I'll hear from his lawyer #3 That I'm a piece of sh!t. There's more to the story. I have a missing package that Ken is possibly keeping from me... I picked up my mail about two weeks prior and there was a notice that a package had arrived for me. I was not expecting a package. It was after hours and there was no one to give me the package or inquire about it. It wasn't a priority to me since I didn't know what it was and I had no other choice but to pick it up another day. Today was the day as I had a new expected package arrive. I asked Ken about the previous package and he couldn't find it or even acknowledge that it existed. This part all mixes in with his demand for me to fill out the "Application for Delivery of Mail Through Agent" where I also did state that if he didn't have it on file then he'd been accepting and handling my mail illegally for 8 years. I asked him to find my missing package and he completely ignored me. I explained that though I wasn't expecting a package to the mailbox, there was a package I thought was coming to my house three weeks ago that never arrived and that its possible the package might have been sent to my mailbox instead. I described to Ken the package would be a tube with blueprints in it and it was important. He made no further effort to find the package. There was another customer in the store who had to unfortunately deal/listen to Ken and I arguing. Admittingly, I did get loud. (Nature gave me a loud voice and when I'm angry or excited I do get louder.) I apologized to him, the other customer, twice. Hey guy, if you're out there and ever read this review - Sorry about the mess. I've had enough. I've had enough of Ken. He's crossed the line before and I forgave and forgot; not again. I actively support small businesses. USUALLY they provide better and more personal service. You won't find that at Postal Plus; at least not when Ken, the owner, is minding the store. Look elsewhere, there are about three other mailbox stores within less than a two mile radius. read more

Today I went to do a notary certification at this place and after he finished and I paid for the service I noticed some words in the paperwork were wrong so I returned to him to fix it I was chocked that he refused and said he wants to charge me a full price again, I excepted it because I was in a hurry then he refused to do it and said I don't want to do it , he was so rude and a very unprofessional person I really strongly don't recommend this place to anyone, if he's the only place in the valley that does notary I won't go back to that place again never ever. read more

Came in to drop off my FedEx packages and found out this man has everything I need in here since I am in the medical field. I bought some in 95 masks, regular mass and medical gloves which are hard to fine. He was friendly and gave me a discount. I'll be back. read more

Postal Plus - A one stop shop for what you need in the Valley - Shipping Centers Near Me - Granada Hills, California

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The customer service is not the best and the owner is BEYOND rude. This place is overpriced and they actually lost my Apple iwatch and never corrected the issue. This was the last and final straw. I ended up having to get a new watch sent out only to find out that it was an issue with Postal Plus misplacing my package then eventually returning it back to Apple. An entire ordeal that costed me time and money. I am extremely disappointed with the treatment that I received from the owner and I will NOT be supporting this business any more! read more

Can only rate them for a scanned copies of employee schedule that I needed to email. I gave clerk email Address and paid a few bucks. But never got the email ended up going back and paying a buck to get it sent again. I mostly go for copies for work nothing fancy read more

Postal Plus - Shipping Centers Near Me - Granada Hills, California

Do not make returns here, go to an authorized shipping store. Your package will go missing, lost $700 worth of returns.

This is one of those places you go to out of necessity, and unfortunately due to that fact, the clerk there, Ken, is one of the most rude and revolting people I've ever dealt with. After finding out this is a family owned and run business, it leaves no surprise that he's able to maintain his job, even though he has a disgusting way of treating customers. Also, my first negative review was deleted after he went crying to the Yelp sensitivity therapy group, so as you can see, he likes to dish out bad attitude, but he can't take it. read more

In and out for a notary!!! Price is right and very professional. I will refer my peeps to Postal Plus :-) read more

I came here for a couple of passport photos, and was in and out in 10 minutes. Two photos cost me just under $11, and the quality was spot on. What is funny is the fact they use a regular camera, canvas, and printer for the photos, but they still came out nice. Sure, there are places with professional-grade camera setups but I don't think that alone warrants the exorbitant prices charged. Postal Plus does the job. No excuses or BS whatsoever. read more

Went to mail a pair of shoes back to new balance outlet in Missouri I asked for the cheapest they charged me 27 dollars and said it be there in 3 days USPS could have done this for 12.59 good bye never again read more

The guys on the phone was very rude I was asking for a particular item and he was very rule I said ok bbye just because they didn't carry it read more

My wife and I have been using Postal Plus for about 7 years. We love the service and experience every time you walk through the doors. Kind of like "Cheers".... everyone knows your name and helps you with your packages. I have used all the service they provided and have & always will be satisfied. It's a very well priced and professional store. With an amazing owner. read more

I've been doing business with Ken (the owner) for around 10 or so years and have always gotten the best of service. Ken is always willing to go out of his way to be helpful and always has a good attitude. His daughter helps him out when on a school break and is very sweet. He certainly appears to be a good dad on top of being a nice guy. read more

I came in for a Notary Service and the guy who did my notary was very rude! I asked a simple question and he answered with an attitude. I've been going there for a long time and everyone was very nice there. This is the first time I had to do business with this guy. Very unpleasant experience! read more

guess another 1 star review wont matter to this jerk. customer and service are two words he hasnt managed to put together yet. went in there to have a fedex return label printed (i have no printer) for subsequent pickup. he wanted to charge me 3.50 to print the f-n label. and he's a fedex contractor? fedex should cancel their contract as he demonstrates a consistent pattern of poor service. just read the other reviews. there's a real fedex store a cuppla blocks away. do yourself a favor and go to zelzah and avoid this place. read more

I have been using their shipping services for my personal & business use for several years. Very friendly & professional staff. Very helpful. Ken is an amazing guy. He tries to go out of way to help you out. For Notary services, he charges less than the market rates. I often refer my clients to him. Due to my business nature, many of my clients often need Notary services. They are all so happy because Ken charges them less & helps them in all the ways he can. I will continue referring his business to all my friends, family & clients. read more

Rude. Increased prices and played as if the price has stayed the same for years. I have receipts that it's been increasing and almost doubled. Charges for every little thing. Charges to drop off prepaid packages? That's ridiculous. When asked for help on mail forwarding, brushes it off and says it's not his problem. Sad because the limited interactions throughout the years were petty. I think the worst part is that it truly feels like this place doesn't care about its customers. Oh well, live and learn. Hopefully someone reads this and finds it useful. I Recommend that you STAY CLEAR but do as you wish and maybe find a different place for package drop off and P.O. Boxes. Sorry. I wish I could recommend this place but NO 100 times over. read more

Needed to fax an important document- kept trying to call to get a quote or speak to somebody but kept getting fax noise. And yes, I was calling the phone # given here, not their fax. read more

Went to this office today the owner was disrespectful towards me and my daughter, told us to live and yell at me I am a senior citizen, don't appreciate a rude, I'll spoken person. I would never recommend this place to anyone , I would never go back there. I just went to my bank to get my form notarized and that was the end of a horrible experience. read more

I'm just confused - why have a big USPS sign in your window and turn me away? There were zero customers in there and he says I have to go to the post office because it is prepaid. Guess, no service for you if he isn't going to make any money off of you. What a bummer. That effects whether or not I use your other services. This seems common in these types of places - it has happened at another postal shop and I was told later they are supposed to take it if they have the USPS approval. I stopped into Staples and dropped off my prepaid package in a jiffy, no problems. read more

Organized and helpful staff every time I come to retrieve my mail they are greeting me highly recommend

We had documents notarized for $10 per signature, cheaper than other places. Helpful clerk but he can smile a bit. It was a a great easy transaction. read more

I needed to get some documents notarized and thos business was very nice on the phone, and their prices were more than reasonable. The documents I had were signed previously from about 12 months prior. I asked on the phone before coming, "Is this a problem? If it is, I can print different papers and sign them when I come to the store." They said on the phone, "no problem. Just come in." I went in, the guy behind the counter right away sees the previously dates signature and says, "This will be a problem." Left the store frustrated because apparently no one in the office knows what's going on. Someone will tell you one thing, and then you go I. And it's another. Tha is for nothing Poatal Plus. Thanks for wasting my time. read more

Family run business. Nice and helpful owner. Easy access to mail boxes. Good Customer Service

Just left this place, and the employee/owner/or whatever cussed me out on my way out. This business is not even worth one star on Yelp, or even be in business. AVOID AT ALL COST! It all started back in June. I was in the process of submitting my application to the CA state board of pharmacy, and the last requirement of the lengthy process was to submit a Live Scan. I shopped around, and this place was the cheapest. It had a good rating on yelp, and decided that this was the place to complete my Lives Scan. No appointment needed. Service was quick, and the service was nothing to complain about. I sent of my packet, and waited for pharmacy technician licensed to be issued. Now, September, my license is over due! I got a letter in the mail saying that my application was put on hold because the Live Scanner omitted my social security! I brought it up to the employee (the same one that cussed me out on the way out), and he said that there was nothing he could do for me. I paid $69 dollars for the live scan! The main thing that is required (social security) was not sent out. Live scan operators mistake. The employee said he could do it for me again, but that I had to pay for it again!! WOW. Avoid this place if you are looking to get a live scan. Cheap is not always good! Lesson learned here. read more

Used to really like this place, until it transferred ownership. Photocopying is still the cheapest I've found in the area, and the previous owner was able to do $5 notaries. Closed my box here and owner said he was unable to give me a printout or any kind of written confirmation. Had a key to have 24 access that I put a $10 deposit down for, that was never returned to me. Mail forwarding here is nonexistent, unless you are willing to pay something in the neighborhood of $4 for EACH piece of mail forwarded. If you plan to close your box, I'd suggest making sure you have all your mail forwarded to your new address ahead of time to ensure no mail goes to your box prior to closing the account. According to USPS policy, they do not provide mail forwarding with boxed addresses; it's a principal-agent partnership that has to be resolved between you and the box owners. read more

Good notary facility, at discounted price. Usually no waiting, or maybe 5 minutes, if somebody else is in front of you. Has some office supplies, shipping and stuff like that too, which is convenient. As a California Hard Money Lender and a Mortgage Expert Witness, I frequently need things notarized, quickly. Joffrey Long P.S. Saturday hours appear to be posted incorrectly, probably they're open 10am to 4pm. read more

It seems that the owner just wants to nickel and dime his customers. I was mailing a small package (prepaid) and I just needed to close the box - 8-12 inches of tape needed. The owner claims, "I need to charge you $1. I'm not making money from this transaction." I've used their services before such as key duplicate, notary, etc. A business obviously has to make money, but being customer service driven is more important in today's business environment. $1 gain to the business = Future business lost from me (definitely greater than $1). I wanted to give this business the benefit of the doubt being a small business, but right now there's no benefit and just doubt! read more

I've had a mailbox here for the past 14 years. Prices are reasonable and I'm usually able to get in and out very quickly, even when I have to sign for packages I've received. As an independent contractor, it's great to have one place where you can get everything done, mail, copies, shipping, etc. The store has changed owners 3 times and I am very pleased with the current ownership (over the last one). Ken and his staff are very friendly and accommodating. Much improved!! read more

I was visiting from out of state and needed to pack and ship several stringed instruments cross country. Postal Plus at 11024 Balboa Granada Hills was the perfect choice. Two employees spent over an hour carefully padding each box inside and out, in some cases customizing the box to accommodate unusual shapes. Each box was secured with heavy duty packing tape followed by a final wrap with strapping tape. All seven boxes arrived on time in perfect condition. This was a 5 star experience all around, highly recommended. read more

A man of very few words, but the service was quick. I needed a form notarized and I was having some serious issue trying to find a location that wasn't a mobile by appointment only. I was in and out in less than ten minutes and was able to fax the form over as well for a small charge. I will definitely be back again should I need notary services. read more

Horrible horrible customer service . This place is just worst place to go . Expensive , wrong information provider and last but not the least Rude people work here . Will never recommend to go this place at all So lemme tell u today went to this location after 2 months , was not satisfied with price quotation . And was very unhappy with Rude behavior of person working here . read more

Where do I even begin.. I have been a loyal customer for 4 years. My family recommended postal plus when I moved here from Texas. In this time I have gotten to know the owner, Ken as well as his wife. I can't tell you how much Ken has helped me with important situations regarding my live scan, finger prints, and notarizing things for me. He has helped me complete some things that I am very grateful for this postal store providing so many service. I am a frequent visitor of the store as I have many reoccurring postal needs. I can't express how great the customer service is here. I definitely recommend you stop by of you are in need of postal and document services. This place has a wide selection of a services with excellent pricing and a friendly caring attitude to help you will all your needs. I highly recommend it!!! Thanks Ken and postal plus read more

I would like to Highly Recommend Postal Plus, I have had Excellent Service here every time ! My experience was very Positive with Accuracy and quickness. This business is so convenient given they offer so much variety of services and at low prices! Honestly I'm amazed at the prices being so low. I found the customer service convenient and friendly also, even going out of their way to satisfy my needs- 5 stars I'll be doing business here again for certain read more