This location is solid. They are always well stocked and they have a super friendly and helpful staff. You can easily be in and out in less than 15 minutes and get quite a bit done. Pro tip: avoid busy hours (anytime after 6pm on a weekday). I've seen some wild lines for the printers. Generally in the early morning when they open they're pretty empty. read more

Super easy to come in an do Amazon returns! Staff was super friendly, it just sucks that staff is checking out from all departments, it makes it difficult read more

My son needed some back to school supplies and so Staples was our first stop (not going to lie, it was because of proximity more than anything else). I really appreciated that they had a bunch of back to school themed standees out with everything under the sun. And yet, we had to circle around it a few times to find everything (the cloth book covers really wanted to play hide & seek). It ended up being a great one stop shop that allowed for us to knock everything off of our list. And most items were on sale so we ended up paying way less than I had originally expected. Staff was friendly, but completely locked in to the check out counter. If you needed help finding something, you were on your own. I saw several people there who weren't there for school supplies going over every bit of aisle looking for something. I hope during other times of year when things aren't as busy for them they have more staff roaming around to help customers. So, if you are in need of office supplies, or school supplies (or hey, they even have a toy section because...sure?) this Staples is a great place to go where they should be able to get you everything you need for prices that won't break the bank. I definitely recommend. read more

Staples - All stocked up for back to school - Printing Services Near Me - Granada Hills, California

Called up searching for multi pack of Epson ink cartridges when my Epson and Amazon deliveries were both delayed. Patty took the time to find the set I needed, confirmed it over the phone and offered to set it aside for me. She even nailed the spelling of my name: "CC", yes, you'd be surprised how many people spell it CeCe or S-t-a-c-e-y. Like the TingTings say, 'That's not my name!' Price was pennies higher than Epson charged so it was worth it for me to run "down the street" to this Staples because, 'Yeah, they got that!' and I needed what they got, like, NOW! I'll be back! Cheers! "CC" read more

Staples - Yup! They got that!!! - Printing Services Near Me - Granada Hills, California

I had a great experience. Savannah Hernandez was very professional, friendly, and helpful. They took the time to answer all my questions and made sure everything was handled properly. Excellent customer service and a great attitude. It's always nice to meet someone who truly cares about their work. Highly recommended! read more

I have used the Staples On-line order system and this is my second time ordering business cards. My order was complete within 24 hrs. And the process is so easy I was able to complete my order on my phone. Pick up is done at the location you select at time of your order. It was the copy center at my location. It was a little busy when I arrived but I was helped and the checkout process was easy since I paid online. I only had to sign a receipt to show I picked up my order. I was able to get over 1,000 cards double sided for $30. Great quality and value for the price. Highly recommend. read more

Staples - My order - Printing Services Near Me - Granada Hills, California

Usually everyone is really nice here and I have a great experience with printing and returning my Amazon items but there's this older lady with blonde hair and glasses who is not very friendly and when I asked where something was she just responded with "in the back" i got so frustrated trying to find it that I just left the store without it. I went to a different place and purchased it there. read more

I didn't like the fact that they don't have a single person assigned to do the pick up orders at their counter, much less no signage indicating to pick it up at the cash register instead and that made me waste time, figure it out on my own, and then be on my way. That should be improved or communicated ahead as customers make their way over to the sad and empty counter where it literally says "online order pickup" read more

Staples - Waiting for someone to acknowledge me here at this counter - Printing Services Near Me - Granada Hills, California

I used to leave around the area and I always come here for printing needs. I like their printing papers - it is thick and crisp. Today, I was looking for a specific gift card. I checked what they have and they don't carry it. I left and went to look somewhere else. read more

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Savannah saved the day! My early teens daughter had a group school project they worked months on. It required the completed presentation to be spiral bound. One of her classmates was in charge of getting it printed. Long story short, he failed. The teacher gave the group one day to get it done properly or the failed the assignment. So my daughter asked for my help. I was slammed at work and told her to send the files to staples and we could pick it up later. I took off work early to take celebrate her birthday. Between being divorced, long work hours and sometimes working out of town, its extremely rare I get to see, let alone celebrate my daughter's birthday on the actual day, so today was a really big deal. We pack up the family and on the way to K-town to her favorite place to eat we swing by Staples. We get there and my daughters order its wrong. Staples did exactly as ordered. My daughter forgot to uncheck the staple in the corner option and check the spiral bound option. I asked how long to redo it with spiral binding. Savannah said it would be at least another hour or so to reprint it and bind it. So here I am doing the mental math if we can still make dinner all the way in k-town and still be back in time before Staples closes. I was in the middle of telling my daughter it looks like we will have to cancel dinner when Savannah said she could spiral bound it right now if we didn't mind the tiny staple hole. That was an awesome solution. Savannah knocked it out in just a couple of minutes and saved the day. The look on my daughters face that we were going to have to cancel her birthday dinner for the project broke my heart but when Savannah came through, my daughter lit up. She was beaming as we walked out. I don't think Staples has ever had a happier customer. I cannot express how grateful and appreciative I am of Savannah. She truly saved my daughters birthday. read more

Excellent customer service. Came here to return an Amazon return order and the employee behind the counter was very polite and helpful.

Super disappointed by the customer service. I called about transferring services and questions from the tech department. They kept me on hold for a long time and then told me they don't offer those services. It clearly says online that they do? When I questioned this this associate was quick to dismiss me and my needs. Very frustrating as these are supposed to be the places you go to go these questions. Not sure how to simply transfer my family photos from my computer, but left to find another option. I hope the associate realizes how unprofessional it is to dismiss a customer so quickly, and to not explain other options for a customers needs. read more

Im gonna start by saying this was my first time at a "Staples" ever!! The Granada Hills location is AWESOME! Located in the same parking lot as Walgreens & a 99 cents Store...there is plenty of parking spots available. I was looking for a new chair for my desk, so after looking around on Amazon, IKEA & Office Depot. I couldn't really find one that I felt comfy with...& in a world full of Zoom meetings, zoom classes, etc. You kinda need the best chair. I called ahead to ask if they had any in stock & the girl that answered the phone was so nice & friendly & told me they had plenty of them. Everyone was friendly at the store & they had a lot of cool & comfy chairs. BJ was amazing he helped me out with getting the chair I liked from the storage, then processing the payment & taking the chair to my car! Thank you BJ you & Staples are cool! read more

Staples - Printing Services Near Me - Granada Hills, California

It's absolutely wild that there are so few printing spots anymore and the one time we need something quick, they weren't able to fulfill. I get off work at 5pm daily and this is the only one near home. Takes me about 45 minutes to get home which isn't the point and you'll see why. We get here thinking we can get a single print done but boy were we wrong. I used to work at another retail printing company years ago and I remember how frustrating it got but never like this. Probably why most people preferred them too but anyway. We get here and the print department is pretty empty. We noticed the machines were all self serve with a card machine which was great. The young lady behind the counter seemed busy printing another job anyway so we decided to check out some of the self serve printers. I forgot that these printers don't take card stock so we ended up hopping in line anyway to get her to print for us. She was already helping another gentleman so we waited behind him. A couple stood behind us and then more people stood in line. We waited until the guy was done being helped and the worker said she'd be right with us. Finally it was our turn and she tells us that she can't print anything for us. lol excuse me? She just told us she would help us and now she couldn't. She told all of us that she can't take same day orders past 5 o'clock and that we can place the order but pick up the next day. It was actually absurd. We literally needed one black and white print, just two words on card stock. Takes like a minute to print and she said no. What a joke. We placed the order anyway and she showed us the preview of the portrait. We requested landscape and although it didn't show it in the preview, she checked the box for landscape and said she would make sure that it gets printed correctly. We paid and requested a text once it was done, in which she mentioned that it could even be done tonight after the other orders are done. Well, next day comes, we got the text, went to pick up, and of course, they messed up. It was an 11"x17" tiny text in the middle of the sheet, printed PORTRAIT. They had clear instructions and they didn't even follow it. How do people deal with this? We told her it was wrong and she said she'll fix it and reprint it. SHE DID IT ON THE SPOT AND IT TOOK LITERALLY 30 seconds. Why couldn't they do that the night before? Crazy. Wild. Probably company policy but still makes absolutely no sense. It's sad how companies like this function. Definitely never coming back to get printed work from here. IG: @ammysalamii read more

I'd recommend this Staples because they were very helpful,kind, willing to help to their capacity. The staff I worked with specifically is Raymond in Print/Marketing who PATIENTLY walked me through how to fax as it was my first time. Eric in the front register area to help direct who can best help me with what I was looking for, Daniel who went out of his way to help me find the right charger along with allowing me to see if the product was a fit. Daniel didn't just point me in the direction but he walked over; looked over & read a few products and explained to me why he felt it was a fit. He then explained the return policy. And las but certainly not least, Danielle the manager. These young men had impeccable manners and I imagine it's starts with a manager wit the will and ability to bring the best is her team. That includes strong uncompromising integrity, inspirational leadership and leading by example;which I saw for myself. Thank you to you all for making my experience an exceptional one. -Karina read more

If you need anything printed or laminated do NOT go here! I had a very disappointing experience at this Staples location. The employees acted like they didn't want to work and were extremely rude and short when I asked for help. Printing a simple poster that should take about five minutes turned into being pushed to "come back another day," with no willingness to assist or expedite the order in any way. When I politely asked for help, I was basically refused. The lack of customer service and professionalism was frustrating and unacceptable. I printed 3 posters back to back in 3 days and every single employee behind the print counter behaves the same way. They are standing around and chatting instead of actually working! To top it off, they are more expensive than every other location. Office Depot, UPS, Fed Ex all do the same job and for much cheaper. This is why, businesses close down left and right because of lazy employees like them. read more

I visited the store today to purchase some storage containers. I felt that the manager on duty Patty lacked professionalism, empathy, and customer service. Why do I say empathy for a store like Staples because I had asked the gentleman at the front for the restroom and he hesitated since it's not something that's offered to the public, but then he proceeded to say I'll have someone open the door, the manager Patty went to the back. I greeted her and said good morning. She looked so disturbed so upset like she cannot be bothered to say good morning back to me. I said a second time and under her breath she said something good morning but she was pissed off. I had called my friend to see if they're coming because I really needed to use the restroom and she told my friend I'm on my way but this isnt a public restroom angrily. As a customer to this store for over 15 years, I have contributed a lot to purchases that allow that still stay relevant and open as well as the other customers that go there. Regardless, had the gentleman told me at the beginning that it's not available for the public no problem I would've proceeded to go somewhere else nearby but he was kind enough to let me use it. There is no exception to the way she treated me and my friend. Totally uncalled for. read more

Staples - Printing Services Near Me - Granada Hills, California

Well organized, spaced out, everyone wearing masks. Three registers open and they were taking care of the line. Came here to purchase some notebooks and they price matched. Lots of deals going on. So that is good. read more

Staples - Picture of the line setup - Printing Services Near Me - Granada Hills, California

Started visiting store after 10 years and saw a big change in store staff and customer service. The store is now a place that welcomes customers and provides efficient service. I am getting what I requested and store offers deals with Amazon return receipts read more

Have been here only a few times, good service. Today I needed something printed last minute, Noah was extremely understanding and helpful. Truly made my day. Highly recommended!!! read more

This place allowed me to get my printing done last minute, Christmas Eve! That part was great! The young lady who works at the print place is not helpful or friendly at all. She was rude to multiple customers while I was there, and to be honest, borderline racist. When a white man was asking for help, although she still wasn't really helpful, she was at least talking to him with a respectful tone. When I, an Asian American, or another lady, an African American, asked for help, she was rude, dismissive, and talked down to us. Because I was there for a while printing some Christmas gifts, I was able to witness her interactions with multiple people. What I know to be true is that she was rude to almost everyone. She also will not help you or really answer questions. So when people were struggling on the machines, she would just say, Staples could print it for you but for an extra charge. No one can help answer questions about using the machines and on multiple occasions, when people needed help with the system she would let them and me struggle and therefore we all ended up spending more money with the avoidable mishaps if she would just do her job. Another reason for the low rating is that there are things you can use like scissors or a cutter, but everything is either broken or not sharp, so then it actually just ends up ruining whatever project you are working on. I am thankful they were open, but the young lady working at the print place needs a course on customer service and really just kindness. read more

I have been coming to this Staples for years and years. I am surprised they are still here. I came here not long ago to look at some office supplies and pencils. Staples have so many things. I purchased a little bit of stuff .Nice people working here. Feels good to shop and visit again. read more

Such a lifesaver when you need printing paper and don't want to wait 1 or 2 days for online delivery. I saw on their website that they had the printing paper I wanted in stock at this location so I came here. Finding parking was simple because it's in a lot with a lot of parking spots. When you walk in, the place is very clean and organize along with a worker greeting you when you walk in. I don't think the aisle are label beside the number but it was simple enough for me to find what I was looking for. I saw that the price was different in store so when I went to pay at the register, I showed the cashier the price on their website through my phone and he adjusted it for me. Overall I was in and out of the place within like 10 minutes. read more

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Good convenient location with all the usual Staples stuff. Service was helpful. Would return read more

Highly recommend Staples shredding service. Convenient, friendly, knowledgeable staff and a good value. read more

Came in for a few things and most of the tings I needed were on sale or on clearance. I didn't expect any deals with this economy. I'm thrilled to get discounts on almost all of my items. Nothing was incorrectly priced. The cashier Daniela took the time to show me how to get a $20 off next purchase. She had me download the staples app and she knew how to set it up so quickly. She memorized all the steps which made it so much faster to sign up and pay. So awesome service from Daniela. It was a great shopping experience. I was thinking of ordering from Amazon but decided to just walk in and get my items today. I'm not regretting it. I will be returning... read more

Well here is the problem. Every time I come here there is always one employee in the printing dept and there are always tons of customers coming in and She always has to split herself with me and 5 other of them. It takes a lot of time for me to get my business cards done. I really need a manager to hire another person to help this overworked individual. Rachel was fantastic, I was watching the other individual in the store, and he was just doing nothing until finally he came over and helped her. I finally got my business cards ordered and now I'm happy, but it took an hour . Managers address is higher more people. read more

This is a candy store for office supplies! They have everything you could imagine from erasers to computers and good snacks! Staples sent me two $10 gift cards and I really didn't need any supplies but its was FREE so I bought some pens and a Journal. The store also offers UPS services, printing, and other office services. Like a one-stop shop! The store is organized and easy to navigate around with large aisles. The customer service is superb! Ana was my cashier and she was very sweet with a welcoming smile. Always plenty of parking but beware because drivers drive a little cray cray in this parking lot...idk why??? If you live in the area or ever in the area and need some office supplies or a good snack stop at this location! Happy Yelping! #SYOY read more

Staples - Printing Services Near Me - Granada Hills, California

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This incident happened 7/27/23 5pm. I went to return my memory foam pillow from Amazon. I encountered the employee at the Amazon drop off section, Noah. He was malicious towards me for no reason other than just to inflict ill will. My pillow needed be folded up in order to put it in the box, when I told Noah this he became frustrated and said he doesn't know if he can accept this return because he said it wont fit it the box. I knew right away after this that he was lazy with an ill will. I had to inform him again that the pillow needs to be folded in order to fit and he kept declining, so I showed him myself by folding it and making it fit in the box. After showing him that it fits he maliciously told me to take my hand off the folded pillow( obviously when I take my hand off the folded pillow it's going to inflate and he knew this to use this against me), after I took my hand off the pillow and it inflated to its original form he denied me 100% and said he cannot accept this return because it didn't fit in the box and for me to go to UPS. After this treatment I immediately asked for a manager, but instead I got his coworker - an Asian girl with glasses who was able to fold the pillow up, tape it and fit it into the box. After this I asked the Asian girl what was Noah's name, and she declined to give it to me, so I had to look at Noah's name tag in order to get his name. This incident concluded with Noah telling me " Have a good day sir!" sarcastically with an unapologetic tone. I wonder what Noah did to other customers behind the managers back. I was so upset that I called Nestor the manager a couple hours later and told him the incident and also told corporate. This treatment received by Noah was out of pure ill will. I've attached a picture of Noah on the bottom of this review, I hope he gets fired. You cannot treat people like this, you might run into the wrong person who doesn't tolerate malicious service and will report it, that's me. You need to do better Noah, I hope you change from this incident. read more

Staples - This is Noah - Printing Services Near Me - Granada Hills, California

This review is solely off of my experience in the printing department and for the above and beyond customer experience I received from Noah. With my wedding a few weeks away, I was panicking with my seating chart print outs and how we could come to a solution which wouldn't require a weeks out order. I already have the pvc print outs from a previous bride I purchased the template from, but I didn't realize how difficult it would be to put together. Silly me thought it was just a simple order. Honestly, god bless Noah. He was so personable, showed me how to arrange the format so that it would be perfectly printed, and overall helped me decide that printing out as posters would be the best solution overall. AND even giving me suggestions on how to attach them to the pvc. TRULY an above and beyond experience. While being there, he was so personable and kind to everyone coming in. Taking his time with each order. Again, silly me x2 did not realize that it's back to school time, so being a Saturday afternoon it was fairly busy. THANK YOU NOAH. Coming from a district manager background and working in multiple retail locations, he is truly a gem. read more

Staples - Print outs - Printing Services Near Me - Granada Hills, California

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Too busy to help!! Thank you The worst staples for miles around. Jnnnannerjbfjfjfnndn Mannsnndndnd Thank you buddy read more

Customer Service really lacking. Walked in looking for an item. Asked the young man at the cash register where I could find it. Promptly said they don't carry it. I looked on line found it and then he said I needed to go to SCV for it. Looked again and they website said I could order and have it delivered there. By this time I was fed up and left. read more

I come here all the time for my office needs and kids' school supplies and projects. The customer service is outstanding and the place is very clean. If the item I'm looking for is not available, they help me find another store where I can pick it up. Overall, I'm very satisfied. read more

I always get excellent service at this location. This time, Brandon was the star. He went above and beyond to help me recycle my printer, use the app and access coupons. Thank you, Brandon! read more

Tonight I went to send a very important fax to the IRS. The clerk told me to wait a few minutes after sending the fax, for a transmission report. The screen showed me the print button, but only the receipt was printed. I asked her for more help to recover it, but she said that it was no longer possible. Later I called the store to complain to the supervisor; and she replied saying that she was the supervisor read more

I had to go print 4 shuttle tix for an event at the hollywood bowl bc I didn't have a printer at home. They told me 45 cents a minute on computer and 33 cents for each piece of paper. They were not at all helpful when I asked for help trying to figure out the process. Once I printed my tix I thought I was done but the timer was still on because no one helped me or told me how to end my session. The total was $10 for 4 pieces of paper!!! And the charged me for color copy when it was black and white copies. She did give me a partial refund for the color copies but stil $8 for 4 printed copies!! Ridiculous. Buy yourself a printer its cheaper than going here! read more

My regular printer for my business cards, Minuteman Press, has changed ownership and had gone downhill, so I came to Staples to redesign and print new cards. The young lady behind the desk was extremely helpful not only to me but to every customer. I needed her help several times as I stood at the computer designing the front and back of my business cards. Each time, she came over with a nice attitude and patiently showed me how to do it. That section of the store was very busy that day, and I noticed how professional she was with every person. She was overworked but never rolled her eyes or showed exasperation to anyone. As a business owner, I noticed all of it. I wish I had gotten her name but hopefully her boss will know who I am talking about and will commend her. read more

I had the best experience at this staples getting signage printed for my wedding. Valerie, Jerry, and Jessica seriously saved the day for me! I had a photobooth QR code printed on programs for my wedding (100 + copies) and mistakenly didn't check it before having it printed. I sadly didn't notice until the day I picked up my prints but they were SO helpful in making sure they could resolve the problem and get them reprinted for me with the correct information on it (QR code) and in a quick turnaround. I'm so very thankful for their help as weddings are already so stressful and they made my bad situation turn into good one. Please give these employees a raise for their above and beyond customer service! read more

I came in Saturday morning around 11am. Empty store. I needed to print out 2 UPS labels. I could not print out the public printer due to technical reasons, I asked the girl at the printing desk that the printer wasn't working if she could print it for me on her end. She said Yes but it'll be placed as an order and ready in a few hours! Excuse me it is 2 pieces of paper! no line , no people, she wasn't printing anything ! This has actually been the second time Ive gone and she says the same thing and stays persistent. At other staples they print out for me right there and then! Even if busy! It's the closest staples to my job but I definitely won't be going there anymore! read more

I should be a fan - I dropped too much money in there last week! I use the Staples ARC refillable notebook system for my notes at work. It allows me to make notebooks whatever size I need them to be, and shift pages as time goes by. Their ARC supplies were adequate, but not as strong as I'd have liked. Could have used more variety in the refill pages section. I did pick up a new cover and oversized binder rings, which I needed. As it was raining outside, and I had time to spend, I wandered through the aisles. End caps featured some unique storage items, like distressed-look wooden bins and containers. Hidden away toward the back corner as far away from the cash wrap as possible were some options for "pretty" and fun desk accessories, appealing to working women like me with home-based offices. While not ready to totally re-do my space with the exotic, rich florals of Cynthia Rowley's selections, I could still appreciate the collection. Was totally surprised to find them in Staples! They also had a nice line of notebooks and accessories from Paperchase that I enjoyed seeing. I bought a set of cosmetics cases from that aisle, which I wasn't there to buy. The design and quality spoke to me, along with the memory of the cases at home starting to fray. Timing is everything! Then came "Poppin". Their bright desk accessories range from clipboards to magazine holders to in / out trays to pens, desk organizers, staplers, to do list pads, etc. Too much visual happiness in colors like lime green, coral, vivid pink, turquoise, white and more! While not quite in the full back corner, they were heading that direction. I've now spruced up my desk with a new mouse pad, "stuff" holder with silicone fingers, container for push pins and paperclips, acrylic ruler, and more. Am enjoying the color boost in the middle of winter. Liked the variety of good available. Wasn't crazy about how the colorful designs were relegated to a back corner. There was an expired sign on the Poppin merchandise for "Buy three / get fourth free". It was out of date, but still up on the rack. When I mentioned it to the cashier, he politely shrugged it off. "Oh yes, that's old. Sorry for any confusion." I should have asked to speak with the manager. With everything I bought from the line, they could have stood by the advertisement, even though someone forgot to take it down. That still bothers me. Overall, I would stop in to this location again. It's large enough to have some unique merchandise. read more

Staples - Poppin and ARC products - Printing Services Near Me - Granada Hills, California