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    US Post Office

    2.3 (36 reviews)
    Open 8:30 am - 5:00 pm

    US Post Office Photos

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    Brittany W.

    Everything about the layout of this post office was not well thought through, from the parking lot all the way to the interior. The parking lot has two narrow lanes, with parking on both sides, and a drive up mail box on one side. So basically if there's a line for the drive up mail box and cars trying to back out on the other side, it's just chaotic. Also, there's a limited number of spots in the lot which normally isn't an issue (because who mails things anymore?) except during the holidays, it's crazy trying to get in/out. The inside of the post office isn't much better. There are PO Boxes on the left side of the "lobby" and then the self service stations on the right. At the end, separated by a door, is the office where the employees work. Again, if there's a line, it's really chaotic because the line will go out the door and will crowd the lobby area. I try to avoid going when the post office is "open" and staffed and only use the self service kiosks....but half the time they're broken, so I end up having to either come back or go to a different post office.

    Exterior drop box vandalized and disabled - January 2024
    M F.

    Complete disaster. Don't be fooled by the open hours you see posted on Google and elsewhere. They change them at whim, and without announcement or official notice. Currently they don't open until 9 AM, meaning people who work for a living have to wait until Saturday. During January, their exterior dropbox was vandalized, so in response to this, they also helpfully locked down all the interior lobby self serve and drop boxes, so you literally couldn't mail any packages unless you were there during their open hours. Recently, I went in on a Monday - having adjusted my own working hours to accommodate their schedule - and tried to buy some lunar new year stamps. However, they refused to break their own street date of Wednesday, and sell me the stamps, even though they had them. When I went back that same week on Friday, I was informed they were "sold out," so demand planning seems not to be an area of competency either. Business avoidance seems to be the name of the game. They are also extremely inflexible with their rules: The guy in front of me asked the clerk to put a label he had printed out and addressed himself on the box for him, and the clerk literally refused to put the label on the box "because you filled it out yourself." The rules also require customers who address their own packages to then proofread the address on a tiny screen after the clerk has retyped it in, so that they can print out an additional label. I put the address on myself, I don't want to have to proofread your work! So in summary, no non-working hours open hours except Saturday; no stamps; no drop boxes; and zero flexibility. Unfortunately, they have a captive audience here on the island, and it seems doubtful that things will improve.

    Frank B.

    Needed 40 stamps today so I sauntered into the MI post office this morning and BAMMO they had stamps including JKF stamps. Nice lady got me through the payment process with minimal headache which is a blessing considering it's the Post Office. Noticed a wall of PO BOX's and starting thinking of grabbing another. On my next trip I'll inquire about them. Well other than this it's a nice tiny location in downtown MI and that's all Frank has to say about that, OK!

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    3 years ago

    Called 6 times and no answer. They have no way to reach them and trying to locate a package of furniture they have as I can pick up today

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    8 years ago

    You could probably walk whatever you're sending to it's destination faster than it takes to get through this line.

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    10 years ago

    Lost mail (repeatedly, misdelivered mail and long lines: just what you'd expect from a government bureaucracy.

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    Review Highlights - US Post Office

    Noticed a wall of PO BOX's and starting thinking of grabbing another.

    Mentioned in 4 reviews

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    Newport Hills Mailboxes & Shipping Center - 300+ Mailboxes Available

    Newport Hills Mailboxes & Shipping Center

    3.9(15 reviews)
    3.3 mi

    Poor service and rude people who work here has no integrity. The package was lost and they did not…read morehonor the promise to replace it. These people are so small they will do whatever they can to screw and lie because they live a miserable and sad life. They are also manipulative and plays annoying little games because they are so bored with their petty lives.

    I always try to patronize small, neighborhood businesses rather than the big chains, when I can…read more And I'm usually forgiving of one-time problems and give businesses a second chance. Sadly, while this place may have been a great place to patronize in the past, they are now overpriced, understaffed, and I will no longer use their services. First, the good: the reason this is two stars rather than one is their honesty. Of the three times I have tried to use them, the lone attendant behind the desk has been up front on how expensive they are and offered great suggestions on how I could save money by patronizing other businesses. Room for improvement: Staffing. There is only one employee there, and frequently more than one customer waiting and/or the phone ringing (the case on all 3 of my visits.) On two of the three occasions I visited, I wanted specific price quotes to compare options, and wasn't even given a number. "An arm and a leg" was given on one occasion; on another "twice as expensive as going to USPS". While both estimates were effective in helping me choose less expensive options in other stores, they did not help me decide whether it was worth my time to make another stop. I got the impression that the employee was lazy and would rather turn business away than have his employer make income. (To be fair, he was probably just being honest and trying to be helpful. But it's a sad statement for a business when your own employees help customers by sending them away.) Room for improvement: Options. I'm used to independent mailing centers offering multiple services and quoting you the best option for your parcel. But here, the only options are USPS and FedEx (and they'll take prepaid UPS boxes for a fee). USPS costs more and takes longer (they wait for a daily pickup) than driving 2 miles to the actual post office, and FedEx options are limited and expensive. Again, the employee will helpfully tell you where else you can save money. Yay honesty. In contrast, I've received wonderful customer service from the UPS Store in Newcastle, and USPS Post Office and FedEx ship center in Factoria. They are amply staffed, have cheerful customer service, and actually want your business.

    Photos
    Newport Hills Mailboxes & Shipping Center - Newport Hills Mailboxes and Shipping Center

    Newport Hills Mailboxes and Shipping Center

    Newport Hills Mailboxes & Shipping Center - Spacious interior of the store.

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    Spacious interior of the store.

    US Post Office - Over 20 people in line when I left on an early September day. I arrived and 12 people were in front of me and waited 40 min.

    US Post Office

    1.7(105 reviews)
    9.3 mi

    This was the worst experience I've ever had here from many standpoints…read more.. There was ONE employee working. When I arrived there were 12 people ahead of me. I spent 40 minutes waiting in line patiently with everyone else. I was next up and waiting for my turn when I overheard the employee telling the customer "I hate this place. I wish it would burn to the ground. The only good thing about this place is it forces me to update my resume". When you wait for 40 minutes in line calmly like everyone else you really don't want to hear how disgruntled the employee is. When I was done with my two envelopes and two bubble packages the line was literally to the door! When I left there were over 20 people waiting in line!!

    The worst USPS. They are always understaffed and there are long lines at all times of the day. They…read morehave a drop box for prelabeled/paid packages and also direct customers who have prelabeled/paid packages too large for the drop box to leave on the counter or next to the door at the side of the counter. What they don't tell you is they don't scan packages put in the drop box, left on the counter/door! You have to wait in line for an hour to have them scan a prelabeled/paid package in order to get tracking for it. If not, they apparently just don't scan it and toss it on a truck and you don't get the tracking service you paid for! Makes absolutely no sense whatsoever. From other reviews, this seems to be the only location that doesn't properly scan packages in. It's really nonsensical.

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    US Post Office
    US Post Office
    US Post Office - Driver couldn't be bothered to include any relevant info, like who even the recipient is, tracking etc?

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    Driver couldn't be bothered to include any relevant info, like who even the recipient is, tracking etc?

    US Post Office - Merchandise

    US Post Office

    4.5(6 reviews)
    9.7 mi

    Postal Services in Tukwila, Washington…read more.. Needing some stamps for postcards, I had to go to a Post Office. My niece suggested that I get stamps from Costco, but they don't sell POSTCARD stamps. Yup. This post office was really close to Costco anyway, so it wasn't out of our way! Plus, the service was SUPER helpful! The kind, friendly woman was very personable and asked where we were from. She gave me tips on where to eat nearby and where to go for a good view of the city and the Space Needle. She was sharp because she looked at my postcards, knew that I was a tourist and tried to help me find beautiful views of Seattle like those on the postcards! She went over and beyond! She asked of i needed more than ten stamps - because they are "Forever" stamps and the price will be the same now and forever... She's correct. I purchased 20 stamps... LOL! We had a wonderful visit and ate where she suggested and will go to the park that she mentioned! Thank you so much!

    This specific location is literally the best post office I've ever been to!…read more Their staff is so nice, friendly, competent, fast, patient, and knowledgeable! I've had to ship to other countries for work and I had no idea how to fill out some of the forms, and unlike other locations I have gone to, in this location I received the most help without feeling rushed or anxious! It's also very clean and organized, and they have pens!!

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    US Post Office - Service counters

    Service counters

    US Post Office - Mail drop area

    Mail drop area

    US Post Office - Hours of operation

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    Hours of operation

    The UPS Store

    The UPS Store

    2.4(78 reviews)
    0.3 mi

    I have had really good to excellent service in this store for several years. For the past year -…read morewhile they have been dealing with Covid, masks, and an apparent increase in customers dealing with Ecommerce returns - they have gotten even better. I use them for mailing packages, returns, copying and notary services. Efficient, easy to deal with, friendly. And patient even when their customers are a bit cranky. Sometimes they get super busy and they are more "efficient" than "friendly." I guess that is why maybe some people leave negative reviews ?? Personally, I am not looking to make a friend for life when I go to the UPS store, nor do I need someone to treat me like a prince - I just want to get s*** done. And they are great at that.

    Totally Dishonest! I…read moreshipped a 40ib box to my son in Port Angeles on a Saturday from the UPS store in Issaquah. The cost including them packing was $49 and it arrived on two days later Monday. I asked for a next day delivery but they shipped it UPS Ground instead. They were honest and knew it wouldn't make a difference to charge me more. Mercer Island UPS I was shipping another package to my son smaller than a shoe box (3lb). The clerk said $10.30 and I repeated that number to her to confirm. When checking my bank account the next day, I discovered the charge was $110.00! It could have shipped UPS Ground and arrived two days later. What this store should have done presented all options and the delivery day/times. When I called, they said everything looks good on their end. Clearly, stealing is more important than good customer service.

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    The UPS Store
    The UPS Store
    The UPS Store

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    US Post Office - postoffices - Updated May 2026

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