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US Post Office

1.8 (15 reviews)
Open • 9:00 am - 4:30 pm

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11 months ago

Extremely bad service, no way to communicate at all, wasted a lot of my time to pick up my package.

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2 years ago

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2 years ago

Very bad service . Always deliver my package in a parcel locker that does not belong to us

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7 years ago

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10 years ago

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12 years ago

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4 years ago

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8 years ago

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11 years ago

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8 years ago

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7 years ago

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7 years ago

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8 years ago

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8 years ago

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7 years ago

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Ask the Community - US Post Office

US Post Office

US Post Office

(70 reviews)

THEY LOST MY PACKAGE! Magically found it after two weeks, then sent it back to sender! Had a…read morepackage coming from a friend in France. I had to sign for it but since they tried to deliver during work hours they left the tag in my mail box. I chose to pick up at the post office the next day. After 15 mins they came back saying they couldn't find it. They said when they find it, they will just place it in a parcel locker. Two days later and still nothing, went to the post office, had a different person look for it, once again, couldn't find it. She was even trying to put the blame on me, saying I shouldn't have responded to the tag and just left it alone! Makes no sense! This went on for two weeks, post office visits, phone calls (which they usually wouldn't answer), then the tracking changed to return to sender. This post office is so careless and untrustworthy. They knew I was trying to find this package, yet instead of contacting me (which I left my number and email to multiple people there) they decided to just send it back. Think twice before using this location for anything.

I obtained an appointment to get my kids passport done here, and am impressed with the…read moreprofessionalism of the staff here. I didn't get his name but he was an older Asian man. Very helpful, efficient and nice. Upon arrival, there's signs to let you know where the passport office is at. It's located at the left, next to the counter. Just ring the doorbell once and someone will come get you. Make sure you arrive at the appointment 10 mins early to account for the wait time. They also take photos here for you for an additional charge of $15/per photos, so that's pretty convenient. He explained the process and will make photocopies of the documents for you. I would totally recommend this location for passport needs.

US Post Office - Outside

US Post Office

(12 reviews)

This post office is closed to any business except for residential customers coming in to pick up…read morepackages. The clerks are not happy to see you. The last time I was here, I was second in line. The clerk closed the door in my face after helping the lady in front of me. I yelled out "hey" and knocked on the door to get her to help me. There are signs posted everywhere that they are closed to the public and to go to the Bel Red post office if you have any business at all besides getting a residential package. The building looks like a prop from a WWII movie - really needs major renovation. The parking lot is large but needs to be repaved with a lot of loose gravel and holes.

I mailed an item that I purchased on Amazon via USPS in Bellevue in mid September. apparently the…read moreitem never got to it's destination as I have not received a refund. unfortunately I could not find my tracking number. so I went to the Post Office where I mailed the package and gave the approximate dates ( 5 possible days in September) The guy named MJ checked their system for 3 days and refused to check for the other two days. it took him less than 15 min to do it! and when I asked him to check their system for other two days, he refused and arrogantly said that I should have kept my receipt and walked away. you'd think USPS staff would do everything to locate the lost parcel that they carried! they lost my parcel and because I didn't have my tracking number wouldn't take 10 min to look up their system to find the tracking number! zero customer service. no wonder the congress wants to shut down USPS. people are increasingly using private carriers because USPS has proven to be incompetent. when I asked the next clerk the name of the man or his supervisor, she said his name is MJ and they don't give full name! well they lost a customer and will do more with no customer service or curtesy.

US Post Office - postoffices - Updated May 2026

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