I have some pretty low expectations of people in general but Jesus Christ. The person helping me…read morefaked an entire phone conversation pretending to be on the phone with the mail carrier who was on my route today to see if he happened to have my lost package or not. Her phone case was a maroon wrap around wallet where it clasps over the phone. Post office lost my package so when I went there to ask about it, the woman behind the desk said "hm I understand let me call the guy that delivered your route today" and picked up her phone that had a wallet encased over it and immediately faked a phone call with him with the case closed, screen off, and faked an entire phone call with him just to say "oh he doesn't seem to have it, leave us your phone number and name and we will get back to you." Actually unbelievable l wish this was a joke

No one Ever answers the phone we have a daily pickup as a business and we are lucky to get 3…read morepickups a week sometimes they don't show up until 8pm and as a business we close at 5pm.

Doesn't take QR codes. Need to print ahead of time…read more Inconvenient as you don't know until you arrive

Employees appear to be uneducated about USPS. Surly and…read morecannot add. Lovely location however.

Had a prior frustration about lack of UPS express letter envelopes. Ryan the GM fixed it! They have…read morethem now! So nice when a business listens. Five stars!

I brought the item in to get a quote on shipping, last week. They quoted me $20 for packaging. $99…read morefor shipping. I came in today to ship it. They did a good job of packaging it for me, and charged me the same price they quoted me for the packaging, but when I was charged for the shipping it was $224.20. I lost over 1/3 of the price of the item I sold. I feel robbed. What's the point of getting a quote? Next time I'll drive that thing down to LA myself.

it looks like someone drove over my parcel repeatedly until it opened, and moved it to a new…read moreenvelop. the document inside was torn up. Every once in a while I get the wrong mail, or other things that are easier to shrug off. This is awful, and I hope it doesn't happen again.

Came here on a Friday evening to mail something out and was met with NO line! Randy helped me out…read moreas I still needed to write down the shipping address on my package, but he was nice and efficient. I was in and out.

Great customer service. Quick, Freindly. I fax, mail and get office supplies. Much better than…read morepost office.

Best mailbox place in Kirkland always available great customer service, also is notary so one stop…read moremail & postal solution.

Stopped by around 4pm on a weekday and it was BUSSSSSY. When I arrived I was able to grab a spot…read morebut by the time I left, the parking lot was completely full. I usually try to knock out my mail errands earlier in the day before it gets busy so definitely keep that in mind and plan ahead for possible delays! The employee working was super kind and it was just refreshing to see everyone being patient and kind despite how busy it was! A second employee eventually came out to help move the line along which definitely helped. The parking lot is a little tight but overall, still a decent USPS location for your mailing needs!

Be prepared to defend your outgoing mail like it's a court case. I printed the correct USPS Ground…read moreAdvantage hazmat label and was still told it was wrong because the package did not have a Limited Quantity diamond label. After checking, I confirmed that it was not actually required for my shipment. Lost a full day over a single package. Came back home, canceled the USPS shipping label, and bought the exact same one again. If you'd like a smoother experience -- and avoid post office anxiety attacks -- try another branch.

Great friendly service. Often our mail from a neighboring address gets misdelivered here and they…read moreare gracious enough to walk it over rather than marking it misdelivered and handing it back to the USPS. Such nice service that is definitely appreciated.

Needed a notary fast, I dropped by, there was nobody in line. Woman working there said yep, she was…read morea notary. Handled the process quickly, helped me print a new copy of the from my email when I hosed the one I brought with me due to my bad handwriting. I had UPS shipping label already from the recipient. She gave me the right UPS envelope (I had brought only a manila envelope) and dropped in their outbound. Fees were reasonable. Made an annoying situation (dealing with insurance companies) a little easier.

My mail has been placed in the neighbors box 2-3x a week for months. And I'm getting theirs. There…read morehave been long periods of Saturdays mail belonging to people 5-6 blocks away. Today 10/17/25 I watched my carrier put my Rx shipment into the neighbors locked box, half of it was left hanging out, easy to steal.

Great by day, when associates are there, but don't expect to be able to use the automated machine…read moreand drop box after hours - it is locked! I wish there was a way for them to keep that open for use as they once were at other USPS locations. Other than that, parking is plentiful, and it is usually convenient to mail things from here!

Agree with the other reviews that say they deserve 0 stars…read more Mailman sent my package back as "addressee unknown". Confronted him about it and he's like well I didn't know you lived here. I told him it was addressed to be at this address. Why would you send it back? Went to this post office and they had me speak to the supervisor who was patronizing telling me, "You don't know how it works here. You have to register your address." I said just tell me how to get my package back. She's like you can't. We already sent it back, but you can pay to get it back. I said I'm not paying for something that's your mistake. She said it's not our fault you didn't register. I have had more than half a dozen addresses and have never had to "register" with the local post office. No apology was ever made. What happened to customer service?

Had to go there four times to get a refund for a non-delivered certified mail piece. The building…read moreneeds to be replaced, the postmaster needs to be replaced, the counter staff needs to be replaced, the parking lot, mailboxes, the flag, the signage, and again the postmaster all need to be replaced.

Every single experience I've had here has been very positive. Several times I have needed help with…read moreshipping and Joshua, Destiny, and Astrid have all been just great to me. Thanks crew! CHC

Very unprofessional UPS location. I brought in a regular package, but the employee had to go ask…read moresomeone whether they could even ship it. Then she asked for my ID, which has never happened when shipping this same item before. She measured the package several times, entered information into the computer, and quoted me $75. I ship the exact same item every week from another UPS location for about $26. Then another employee came over and changed the price to $39, plus the cost of a box. The employees seemed confused and did not know what they were doing. The pricing was inconsistent, and the entire experience was frustrating. I will continue using my usual UPS location instead.