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    US Post Office

    2.1 (101 reviews)
    Closed 8:30 am - 5:30 pm

    US Post Office Photos

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    Michelle G.

    They usually close on Sundays but they operated special holiday hours. After checking the business hours on Google, I was appreciate the special hours. It's convenient before holidays. Thank you!

    Mail man enter my drive way at 1111 AM Jan 18, 2019. Postmaster, please stop this abuse. Thanks
    Evan Q.

    The delivery mail man like to run to your drive way. It is anoying and interferred to daily life. I did send a picture and complain to post master. He came and resolve the problem of such mail man that like to take a short cut rather than use proper egress next to my home to back his car. However. It happen again. What I can do.?

    Line on a Saturday morning when they open at 10 a.m.
    Coco C.

    I went to this location before they opened at 10 a.m. on Saturday and there were about four people already standing in line. They opened the door at 10:01 a.m. My wait wasn't too long but the line grew rapidly with about 25 people behind me. There were only two counters open which is baffling but they worked quickly. It's challenging to ascertain when non-peak hours are for counter service. For example, I have been here on a Friday at about 12:20 p.m. and the line was very short. They do have a self-service machine in the lobby for simple transactions and stamp purchases which helps. They also have a sign on the counter inside that says "Pre-Paid Packages Here." The one at Mill Creek did not have this so some people stand in line just to drop off pre-paid packages which makes it worse for everyone else standing behind them. Kirkland Post Office does it right for this one. Thus the additional star.

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    3 months ago

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    5 months ago

    Friendly, helpful and professional staff, even a long line during the holiday season moves quickly.

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    8 months ago

    Immediate, excellent service from people who seemed to care that I had what I needed to make decisions.

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    3 years ago

    rudest customer service. 0/10 recommend, go to FedEx in Kirkland if you need something shipped they are truly the best.

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    Page 1 of 3

    Ask the Community - US Post Office

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    Review Highlights - US Post Office

    I was able to get the international forever stamps here as the Bellevue post office had ran out of those.

    Mentioned in 2 reviews

    Read more highlights

    US Post Office - Outside

    US Post Office

    1.4(12 reviews)
    4.0 mi

    This post office is closed to any business except for residential customers coming in to pick up…read morepackages. The clerks are not happy to see you. The last time I was here, I was second in line. The clerk closed the door in my face after helping the lady in front of me. I yelled out "hey" and knocked on the door to get her to help me. There are signs posted everywhere that they are closed to the public and to go to the Bel Red post office if you have any business at all besides getting a residential package. The building looks like a prop from a WWII movie - really needs major renovation. The parking lot is large but needs to be repaved with a lot of loose gravel and holes.

    I mailed an item that I purchased on Amazon via USPS in Bellevue in mid September. apparently the…read moreitem never got to it's destination as I have not received a refund. unfortunately I could not find my tracking number. so I went to the Post Office where I mailed the package and gave the approximate dates ( 5 possible days in September) The guy named MJ checked their system for 3 days and refused to check for the other two days. it took him less than 15 min to do it! and when I asked him to check their system for other two days, he refused and arrogantly said that I should have kept my receipt and walked away. you'd think USPS staff would do everything to locate the lost parcel that they carried! they lost my parcel and because I didn't have my tracking number wouldn't take 10 min to look up their system to find the tracking number! zero customer service. no wonder the congress wants to shut down USPS. people are increasingly using private carriers because USPS has proven to be incompetent. when I asked the next clerk the name of the man or his supervisor, she said his name is MJ and they don't give full name! well they lost a customer and will do more with no customer service or curtesy.

    Photos
    US Post Office
    US Post Office - Closed!

    Closed!

    US Post Office - Ring the bell and someone will open door if you have package pick up note

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    Ring the bell and someone will open door if you have package pick up note

    US Post Office - Passport office hours

    US Post Office

    2.9(98 reviews)
    4.2 mi

    This place has extremely poor customer service and there is an employee there that committed theft…read more I went in to get a postage estimate and they took my mail slot tester tool. The employee claimed it belonged to them, but I received it from a postal worker years ago, and they said I could keep it. I consistently conduct mass mailing, so this will negatively impact my process. The inconsistencies in rules here are very unprofessional. Would not recommend utilizing their services if you don't have to. UPS down the street is a much better option.

    This review is for the passport office. I came here to say Steve is the GREATEST OF ALL TIME. We…read morehad another appt cancelled on us over the weekend bc no one showed up to work for another post office so decided to press our luck with a walk-in Monday morning. This place does do pictures but not of infants, babies. Steve was super efficient, polite, and helpful. We were in and out in less than 10 min including photo. Don't forget a checkbook or debit card. Man, people like Steve, really kind of fix your day bc you're like maybe I should just be a Steve today too. The USPS office doesn't open until 8:30am but the lobby opens before bc it's shared with the passport office.

    Photos
    US Post Office - Lobby hours

    Lobby hours

    US Post Office - How bad are they at putting mail in the appropriate place? This return box looks like an art installation. If only it were....

    How bad are they at putting mail in the appropriate place? This return box looks like an art installation. If only it were....

    US Post Office - The Friday before tax day and only two people working.

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    The Friday before tax day and only two people working.

    US Post Office - postoffices - Updated May 2026

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