Oh what joy it always is to visit any public building nowadays. The Post Office is no exception and this one is particularly grim. First of all the parking lot is tiny for only 6 cars! Crazy small. And on a busy street so street parking is a bad idea. Second, it is tiny, with only 2 out of 4 windows staffed, the wait is extra long here as they don't have automatic machines for mailing like so many other PO's nowadays. Now, the redeeming factor is the clerks are polite. But there are not enough of them. Someone in lobby to help people prep for the window would be smart. I waited behind 11 people on a normal weekday at 10:30am for some stamps! Ugh. I should have ordered them online and avoided this. TL/dr: too small, understaffed, too busy read more

US Post Office - Inside - Post Offices Near Me - Lawndale, California

I came in at 4:40 with a card to mail and the girl who was always so nice looked at me behind the window like she didn't remember me. I said hi how are you? I want to mail this to NJ how long will it take and she said 3-5 days and wouldn't take it, just motioned to the drop box. Like I completely ruined her day by walking in. Just rude. read more

This place has the laziest employees with the WORST attitudes. I paid $7.80 for a letter sized envelope because the cashier said it would not bend. 1 star is far too generous for this place. read more

I went to process my passport and it was fast, efficient and friendly, I recomend this location

Someone at this location opened up my Body by Raven's package, took the item inside and taped it back down with scotch tape and delivered it to me as if something was still inside. I went in to get answer and the ladies were zero help. They refused to tell me when the manager would be in and I received attitude. They were more angry about my concerns more than I am and I'm the one whose package was stolen. read more

TTYTRASHHH...I've have not received a package other than an envelope delivered on the said delivery date... about 10 shipments in now!!

Had an appointment for passports renewal (2/7/25 1130am-12pm). The 2 ladies were friendly, helpful, and ensured out paperwork was in order, took our photos, and gave us the rundown on when to expect them back. We could overhear some interaction with other customers and they were just as nice. read more

This 5 star review is for Eryea, Passport Division, USPS Lawndale CA. After being treated like less than humans at 2 other USPS locations (Redondo Beach and Manhattan Beach) to get our U.S. passport applications processed, Eryea was so professional with a wonderful personality and got the job done with the photo and application in a very short period of time. Please recognize Eryea for her exceptional performance 5/22/2024 - she deserves a raise! Eryea should train other staff on how to treat the "public" who are their customers with respect and being there to help them. Thank you, Eryea, you are delightful! I wish you the best. read more

Made an appt over a month ago to come to this location. However when I had asked if they process passports I was told no. So I called USPS customer service and they said yes. So I made my appointment for a month later for 10am. I get there at 10am I was told she was at lunch and this was by the rude unprofessional store manager. She expressed disconcertment and stated she will be back at 10:45 there's nothing we can do about it! ( well if she was paying attention to the appointments set up she wouldn't be at lunch) so when I went back at 10:45 on the dot and the lady came back at 10:57. Two more people were there that had appointments starting at 10:15 then 10:30. So now there was a line for passports. I'm curious as to why the Store Manager couldn't do this? As a leader you should be able to jump into any situation including this of taking copies and processing the documents?! Instead she walked around looking careless with folks standing around waiting! Never did she apologize as if we were begging for free service. It's $35 dollars btw. Do better in our communities!!! If you hate your job then QUIT! read more

FIRE REN Ren Muit, the so called "supervisor" did a great display of how incompetent he is. He is known for closing the post office at 430pm. Today he closed at 420pm and had a line of at least 8 people waiting for him to open the door. He came to the door to let us know he was closed and without explanation he shut the door. We waited for him to come back out and when he did he slammed the door again and refused to give us his name to make a complain. Another post office agent was kind enough to let us know who he was. This guy is a joke, goes to show you that anyone with a fraction of a brain can be supervisor. F- for Ren and his TERRIBLE customer service. read more

Had an appointment @11AM. Waited 30 mins. They were helping everyone else in line and I was just standing there. I asked the girl is anyone going to help me because I gotta go! I didn't make an appointment to wait 30 minutes... Mary Jo helped me and she had an attitude. I was confirming the price and asking which need money orders/cash and she was being a smart ass. Usually she is nice but I don't know what her problem is today. Anyways this post office needs to get it together. ALSO - I made an appointment for my mom to have her photo taken as well. And they said they don't do it here.. go take the pic & come back and she'll honor the appointment. She better honor the appointment, she made me wait 30 minutes. read more

My husband took our 20 year old grandson to the Lawndale Post Office to get his passport. My husband said the lady who helped them was so-oooo nice and helpful, explained everything to our grandson, highlighted information for him so he could check on it and they were out of there in twenty minutes. THANK YOU SO MUCH!!! PS. He had been going inside to the one in RB and never got any help from the people there and could never get an appointment online. Lawndale PO appointment was next day online. read more

Sometimes, they are not nice to me. There are a very particular people that work​ here, they act as if you owe your whole life to them if they process your mail. Instead of addressing to me how I can save money by sending a priority mail or flat rate envelope, they go out of their way to charge me more with a regular envelope with basic shipping time and a tracking number. Shouldn't they advise you on the best way to send important documents? Or are they just looking out for themselves to keep their jobs by charging higher rates? Parking is a nightmare in the front, you should park in the back lot shared with other businesses and do the extra walk. What can I say, it is a post office, don't expect a bathroom at this location! Your waiting time has increased. read more

US Post Office - Post Offices Near Me - Lawndale, California

See all

This post office is horrible went here to get my passport passport sent me back a paper saying that this post office did not complete my paperwork properly they did not sign it they did not complete their portion so I had to wait additional time for this went there to have them completed the lady had an attitude telling me that it was not her fault sometimes the passport people don't know what they're talking about which is total BS. Then I said well please send it overnight she told me I have to pay I ask why would I have to pay when it was your mistake she got another attitude. This place is horrible I will never ever go here again no customer service horrible read more

This is a prime example of incompetent, rude, lazy, indifferent public "service". Had a passport appointment; provided cell and email for updates. Arrived 15 minutes early and was told the "agent" was out...in the hospital with COVID. So, if that's the case, why no update? Surly and careless public "servants" wrote an address for a post office in Palos Verdes--10 miles away--and was told it was a "walk-in" passport office. So much for bothering to make an appointment! I am generally pro-labor, but these guys are the worst. It just doesn't matter what they do, or how poorly they do it, they know they will never be reprimanded, much less fired. read more

Wow!!! Just Wow!! My pregnant wife made an appointment to submit forms. She had everything filled out, payment ready, and arrived to the post office 10 min before her appointment. The lady made her wait 40 minutes, and then went on a lunch break. My wife complained to the supervisor, and instead looking after the situation, the supervisor YELLED on my PREGNANT wife and told her to wait. Now she has cramps and pain in stomach!! Waiting after 50 minutes finally someone took documents... nothing against Philippines which seems all the employees are from, but have the decency to do your job properly! Otherwise don't take appointments!!! read more

Never do passport applications or appointments at this place , never on time. They're let's people in line first even you have appointments, 2 lady very altitude and not friendly at all. They're don't care how long you waiting just letting you wait as long they done all people who come . read more

Worse post office with nasty employees I get passport appointment for over one month , my appointment at 10 am we take day off me and my wife to do us passport my my children the miss school we waiting for over 1 hour . One casher only she take other customers the come after me . We paying for service it's not free lawndale us post worse service ever . The supervisor he support get fired he nasty have no respect for customers . I hope the shut done with location for ever and the no professional supervisor need to be fired . I'm recording video of my time and conversation with the No professional employees the work for public . We pay for nasty servir ...... read more

US Post Office - Over 20 customers on the line for hour only one cashier - Post Offices Near Me - Lawndale, California

I've visited the Lawdale Post Office twice in 5 years. First to obtain a passport and now for a correction (life changing event). Both times I've left beyond satisfied. The employees (then and now) are very helpful and as long as I was able to provide the proper documents (as requested for passports), the employees helped me gather everything and properly package it all in envelope properly. Mary Jo first helped me and explained the process, succinctly. She was very knowledgeable on what is needed and what can be submitted. After I gathered what I needed roughly 5 min later, Wendy helped me make the proper copies, got a money order (yes, they do those too!), and she made sure nothing could be misplaced when the agency recieved the documents. I can't thank the employees (especially Wendy and Mary Jo today) enough at this location for all the assistance. I have already shared this location with my friends or anyone dreading the passport process. read more

Great and friendly post office and so much better than the one in Inglewood. I`ve been here a few times now and the people working at this place are very helpful, patient and knowledgeable. Also I never had to wait long time. I did not even know for long time that this post office exist, because it looks very inconspicuous from outside. I will take care about shipments at this place as much as I can. read more

US Post Office - Post Offices Near Me - Lawndale, California

We had an appointment today at 1:30pm for our passport application. We already filled out all the paper work, made copies just want to save time and make it simpler for USPS workers because I understand they are always busy. When arriving, we got told to wait for another hour from our appointment, that's fine. We wait, then ended up waiting for another hour, so we waited total of 2 hours and no one from USPS approached or informed us. I had to ask an USPS employee regarding our concern politely. It was surprise that he was really unprofessional, rude, disrespectful, unfriendly, and somehow nasty. He gave us attitude all the time even though we were polite, didn't make a deal of it after waiting that long. Then he recommended me to make another appointment at a different USPS office, not his location so maybe I wouldn't have fo wait 2 hours. On top of that, without giving a helpful resolution, he used his hand to signal us to step aside like the way people would do that to an animal from a circus. Another customer also had to deal him, he was again being disrespectful to her but I think she got his name and number. With so much going at the moment, it is important to me to respect others. I am really disappointed with our experience today at USPS Lawndale. read more

Wendy help me a lot on getting my passport. Very accommodating. I did the rush my passport and had my docs adjudicated here. I wven got the passport card because Wendy explained to me everything and the procedure. Thanks Wendy! read more

I have appointments at 12:45 pm come early then 15 mins to waiting line , i come up and checking, but they will ask stand aside to wait for next available. But they're keeping call people come until no one .Better no appointments instead make by appointments for nothing. I'm asking how long that's my turn and they respond if you can wait an hour or you can leave. That's they're answering to me. I'm leaving at the office no body at the office 2:30at pm , that's fucking office I never come back , cause it next to my house 3 mins so I come . They're was said only one did passports so if you can wait until they done all people no matter how many's they're services at that time. Recommend all who's want to passport do not come this place if you on time or you still have day off . read more

Every time I have gone to this Post Office the employees have been super friendly. Yesterday I came in with a passport question and the lady was super nice and answered my question. Today I returned with an application and supporting documents and Wendy went above and beyond to help me. Although they were just running a few minutes behind, she apologized for the wait and reviewed the application thoroughly. I had no problem waiting when the service I received was that great. Thank you Wendy for the excellent customer service you provided me. I would recommend this Post Office to everyone! read more

Lets face it. The USPS is a broken system. ESPECIALLY during COVID. I DREAD going for just about anything. Recently, I had the hardest time getting our passports processed for our infant and 5 year old. The appointment website is never updated so even if you have an appointment, chances are there will be no one that can assist you. After striking out for the third time at the Hawthorne postal service even while having an appointment, my husband and I decided to try the lawndale post office on a whim without an appointment. I told my husband "all it takes is one kind person to make this happen for us." I literally prayed. PRAYERS ANSWERED! Wendy happened to be there and was SO kind and got both passports processed in under 10 minutes for us. EXCELLENT SERVICE. Be on the lookout for Wendy. She is a gem! read more

Not sure why this place gets bad reviews- it's a post office. The line moves quickly, especially if everyone has their paperwork filled out correctly. Even if you don't have your forms correct, they'll ask you to step aside and take care of the next person in line and let you cut back in when you're done. The Asian postal worker there is very polite and pleasant to work with. She's very efficient at getting you in and out. Just make sure to have your forms filled out correctly or have the address written down and they'll help fill out our for you. read more

So since when does USPS not supply scissors or tape for taping on shipping slips to packages, wasted my time on line (only 10 minutes) but people kept cutting. Unorganized. What a waste of time. read more

Don't take your packages to this post office if you have your own business or have anything going on actually I wouldn't go here at all they steal! They steal packages! read more

The Ladies that take my packages every single week day are Phenomenal. I have started a very small business when these new times started, now because of the knowledge and consistency of these ladies I am growing. I even got a review that I have faster shipping than Amazon! Thank you Lawndale Post Office for being there! read more

So we come here and there open but the workers are refusing to come out n help us no one is saying anything people have been here for 30 minutes just waiting no one is at the windows doors are lock to get to the window n one worker said there afraid to catch Covid so there not helping anyone wait what u should close for the day then people standing in line with packages thinking there going to get help and you guys are locked in the back! read more

My wife and I had an appointment for passport application, so when We get to the window and tell them we're here for our appointment and I'm told the person handling the passport application won't be back till next week. They say that an Email was sent out to everyone and also that they called and left voicemail to everyone that had an appointment. I never received an email or phone call / voicemail. I missed a day of work for nothing, Thanks Lawndale USPS (4320 Marine Ave Lawndale, CA 90260) for wasting my time. read more

Wendy was extremely professional and very kind. She is friendly and that's one thing I love from customer service.

This post office is horrible even if you do have an appointment to get your passport. I went here with an appointment and another customer in front of me had one as well. The clerk told the lady in front of me she had to wait for her to clear the line before she could help her. The manager came out and her attitude was just as bad as her workers. Like they say it starts from the top on how things are being ran. Don't go here for a passport you will just make yourself mad dealing with assholes. Just go to the Usps by the airport. Yelp needs to make rating for businesses that need negative stars. read more

Definitely a busy post office but Wendy knows what she's doing and works fast. She helped me with my passport ID replacement application and guided me all the way. Thank you Wendy. read more

Understaffed waited for over an hour to get assistance do not come here for passport services

This is the worst post office EVER!!!!!!! Now I understand what people mean when they say that they are only there for a paycheck. I would recommend anyone to go to Lomita, Wilmington or Hawthorne. They are truly in need of retraining for customer service. read more

Hours: 9am-5pm Monday-Friday. For passport (walk in's accepted) starts at 10am however I got a ticket number before 10am. This location does NOT have passport photo taking but you can do it at the Cvs across the street. Tip: avoid long lines during peak hours of 3-5. Workday mornings are the best if you can get an hour off!! Buying stamps took 5 minutes, and my passport took 12 minutes. That's efficient! Parking: tiny 8 space lot in front. I drove straight past it but turned right on Larch st and there was ample street parking. Watch out for Tuesday morning street sweeping hours. Came here for my passport and to buy some stamps. I came here 9:30am on a Wednesday and there was a tiny 2 person line. Mailed my letters and purchased stamps in under 5 minutes. The lady at the stall, (Mary Jo?) Was very friendly and quick. I got my passport ticket number with my stamps and just waited until the 10am passport window open. Passport took 12 minutes to complete and pay for. I expedited it for an extra charge. Bring cash/check/money order. Part of it you can pay for with credit card but the other part I chose to pay with check. If you are applying for the first time bring your original naturalization certificate(they will mail back to you when finished), identification photocopied (I scanned my drivers license) and your fees and completed application as well as one recent passport worthy photo( I did mine at costco). read more

This USPS should have a kiosk. I occasionally go to this post office. It's small, but the line moves fast. Parking lot is small so it's a challenge to find a space. Employees are friendly. read more

Beware of SCOTT KIM! I've been coming to this post office for a couple of years now to drop packages off and buy stamps etc... I used to drop them at the big parcel window but recently started going to the teller/clerk window to get a printed acceptance receipt so my customers can see proof that their items were shipped and at what time they were shipped. I had no trouble getting a receipt with any of the other tellers until I had the misfortune of getting SCOTT KIM as my teller. He complained about scanning my items because they already had shipping labels attached and would be scanned at a later time. I explained to him that I've had them scanned with a receipt at this location before and why I would appreciate having them scanned with an acceptance receipt. He then proceeded to pretty much call me a liar and said I must have gone somewhere else and refused to take 30 seconds to scan my items and instead argued with me for 10 minutes and called his supervisor who explained that they don't "have to" scan my items. In other words her employee is just lazy and would rather argue with a customer who has been coming here for years rather than take a minute or less to print out a receipt. I also found the supervisor extremely condescending and she did not have the slightest concern about a customer being treated rudely. On top of being called a liar the lazy SCOTT KIM covered his badge when I told him I was going to contact USPS on their customer "satisfaction" (or lack thereof in this case). At the end of the day those two have to work at the post office and are on their merry little way to "going postal" while I get to come home, let other people know how lazy and ridiculous some employees there are and then forget about this crap-hole and continue being awesome. read more

US Post Office - This is all I needed but apparently it's too much work to print out receipts these days... - Post Offices Near Me - Lawndale, California

This is the best PO I've ever been to. Everyone is super nice and considerate and knowledgeable. They are thorough and acknowledge you. Any holdups in efficiency is due to customers, but they do not have short tempers or make the customer feel stupid. The main Culver City PO branch (the worst ever) could learn a lot of the staff and management of the Lawndale PO. read more