COMPLETELY RUDE STAFF. Do not come here I promise you. It never fails. The service here is consistently horrible. I've had to deal with these people many times. If you have any issues relating to your mail, package, etc. you can bet the incompetent workers here will either give you a hard time, will not help you, or are just plain LAZY. Very lazy and will not help locate anything. The blk w0m@n here 2/21/26 @9a.m. high greased up ponytail... completely rude. I opened up the glass door to drop off my packages and she so happened to be there. I said, "good morning" and she straight looked at me and gave me a side eye didn't say shyt and walked away and continued to gossip with her coworker. Gross behavior. It's prevalent in their clture. I've seen it in many other places. DO NOT USE THIS FACILITY. You're better off somewhere else down the street. Even if it's a bit further, it's better than here.. TRUST ME read more

Found out my mail Tuesday and Wednesday was sent to the wrong address even though there are huge numbers on my house. Our regular carrier must have been out but this doesn't excuse delivering our mail to a household with a completely different name. I'm not sure if that carrier is intellectually challenged or just a lazy worker but they should be terminated either way. With my luck, they'll be promoted to postmaster of our area. How far the mighty USPS has fallen. read more

I love when I go to a new post office and it's empty. Nice area, good parking situation. Went to drop off a few letters and get stamps. I just got regular book of 20 flag stamps, I wanted some fancy ones but I didn't want to pay extra. Clerk was very pleasant. Definitely recommend. read more

US Post Office - Post Offices Near Me - Gardena, California

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DON'T USE THIS LOCATION!!! Highly incompetent staff!!! I had placed a hold on my mail when we were on vacation and it had fallen on deaf ears! Called twice to escalate the issue, still the service requested was not adhered to! Came home to an overstuffed mailbox! WTH?!!!! I can see why this location garnered a 1.7 stars. If I could give a 0.25 stars, it would still be considered generous. read more

Well this post office was close and I found a place to park so I was optimistic when I walked in and there was no lie but when I told the Postal person at the window that I came in to Mail Something registered Mail he didn't listen. I had to tell him that I thought I needed the other part of it and then he tried to tell me I didn't tell him and I said well that's on you because I told you exactly what I needed. Full disclosure I'm an older woman and he's a male so you do the math. read more

I was pleasantly surprised by my experience after reading these reviews. I went to the post office on a Saturday at 4pm and there were 2 people in line in front of me and 1 person initially at the window. Shortly, 2 more employees suddenly appeared and moved quickly and efficiently. I was fortunate enough to have Anishah assist me. I've never had a negative experience at the post office (normally Torrance and I only go a couple times a year) but I've also never had one that compelled me to write a positive review. Thank you Anishah for your help and the laughs! I don't think I've ever laughed at a post office before, so there's that. read more

Worst post office there is. They never answer the phone. They just let it keep ringing until you get disconnected. I want to call the postal inspectors and see why these people just ignore answering the phone. read more

Don't drop off any mail you expect to be delivered soon. Send certified mail on May 16, 2025, from Gardena Post Office and was told it would be delivered on May 19, 2025. Today is Thursday May 22, 2025 and its still not delivered. I honestly believe this is an issue with the front desk personnel and management. The United States Government needs to fix its money losing department soon or email will replace them. read more

I wouldn't use this location. Angry employees and packages magically disappear. And when you file a claim, USPS will deny it.

Expected a package yesterday while I was at home but it wasn't delivered. Instead, I got an alert by the sender saying "No Access to Delivery Location" in the p.m. This is a lie, I was at home at that time and no one showed up. I even ran the CCTV around my house during the delivery time USPS pointed, no truck or mailman showed up. For the access, all the deliveries by Amazon, Fedex, UPS, they just leave the package in front of the house. Nothing blocks the delivery to my house. I don't understand why the package delivery man lied about this. read more

LAZY LADY DON"T WANT TO PICK UP PACKAGE AT THE DOOR. She scan my package thru the plastic screen and said my label is BAD. I went to another location, scanned no problem. Wasted my time and money. PLEASE DO you work correctly next time. read more

Love that this location is open on Saturdays, so convenient when other branches are only open Monday thru Friday.

A post office is a place you need to go but don't really wanna be at. Ms Rosalind and Ms Tuesday always greet me with a smile and their customer service is always on point! read more

Times say lobby is open until 8pm yet it's 7:20pm & ALL doors are locked & chained . I specifically came here to use the self service kiosk machine and drove half an hour only for it to be chained shut at 7:20 PM when the doors say lobby is open till 8 PM and USPS self service kiosk online says it's open till 8 PM. read more

US Post Office - Times say lobby is open until 8pm yet it's 7:20pm & ALL doors are locked & chained - Post Offices Near Me - Gardena, California

I've been trying to resolve my case for over a month now, going back and forth with USPS employees and customer service, reopening a new service request whenever they close mine without resolution. Every time I believe I'll receive some resolution, nothing happens or service reps will give me the go-around. The employee(s) who make the follow up calls with customers from this location needs to be retrained or replaced. I didn't get her name but she was not helpful despite me being polite and trying to explain my situation for the nth time. She just stated the USPS damaged mail policies that I've heard countless times by now and didn't know what to do. Did not apologize and just hung up after stating she'll need to speak with some people (which I do not believe for a second. She just wanted me off the phone). All I need is some email/documentation (LITERALLY ANY OFFICIAL LETTER OF SOME KIND) about some items being damaged upon delivery. I have a hard time finding time to go to the post office because of work and they will not accommodate a simple request. I've said countless times, I'm not looking to file a claim through USPS but rather with my vendor, as this is an international parcel. In order to receive compensation, I'm attempting to go through the vendor as that's where I purchased insurance from (and USPS claims there's no insurance on the package on their end so they won't be able to do anything anyway). This postal office and USPS as a whole does not/cannot seem to comprehend this nor will they provide me the thing I need. It's such a simple request and I'm floored that this is still going on for a month and I STILL haven't gotten resolution. Attached photos of unopened parcel having arrived smashed. USPS claims they cannot prove that it was damaged before arriving at my doorstep. read more

US Post Office - Post Offices Near Me - Gardena, California

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Rude creatures. Not only do these staff think they are cute mocking people, being sarcastic and disrespecting customers but they are racist to our hispanic and asian community. i had an altercation with a African American lady because she was being rude to a Spanish speaking customer. She made fun of how she only spoke Spanish, she kept laughing and making sarcastic remarks and being obnoxious and she was also rude to her son trying to translate for his mom. I looked at her because she was making myself and everyone else there uncomfortable so i look at her in disguise, she looked at me back and rolled her eyes at me started mocking me and being loud about how i was the one having a bad day. i told her how rude she was and she kept yapping and pointing fingers at me. Very ghetto and unprofessional. If they are not happy with our community why do they work there? I hope something gets done about this soon. People like them shouldn't be allowed to work there. read more

Usual Federal facility. Ample parking. Usually 4-5-6 customers, line moves along relatively fast. They sell box supplies and basic shipping stuff. Greeting cards are available to your favorite buddy. They must have had problems at this location to install bulletproof glass to protect federal employees. Right on Redondo Beach Blvd! Across from Bank of America. read more

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When inquiring about a package that has not been delivered yet agent Gaynesha or Denisha laughed at me and said ok I asked what information do you need and she asked for my tracking number. (What I really should have asked was is she ok?) Says package could have been scanned and taken back to the vehicle. LOL because that's exactly why I go to the post office right. To scan my packages and take them back to my car? I asked to speak to a supervisor. Supervisor did not come out after 30 minutes of waiting and was asked to provide my name and call back. This took place 7/16 1:25pm . She said there were TWO supervisors in the back. From which none came out Kate Awada or Steven Have not heard back from anyone yet. I went ahead and filed a OIG complaint against them on usps.com and made a missing claim for my package. Online was more helpful than the staff at this location. The kiosk is great the ppl need some revamping!!! read more

Thank you, Gardena office! Thank you for being open during reasonable hours on a weekend! I don't have a lot of opportunities to run errands, and I was afraid I would have to wait another week, but here I am. This location is perfect for the lockdown. Glass separates both sides of the counter completely, and even if it didn't, all the staff were wearing masks properly, as were all the customers. Everyone seems to respect social distancing, and they have hand sanitizer available at every window. I shipped my package without a problem, and it arrived just as smoothly in the expected amount of time. I know USPS isn't always reliable, but I've had all my stuff ship and arrive just fine so far (knock on wood!) and I'll keep this location in mind if I need to ship anything again. read more

As good as a post office is going to be. There could be a lost package or a super long line here and there, but most of the time this location is well staffed and has decent service. UPS loses more packages than US Mail in our experience and UPS doesn't let you talk to anyone anymore. So we've found the US Mail to be the better service so far. read more

US Post Office - Clean and organized dock area - Post Offices Near Me - Gardena, California

Got here about 10 minutes to 9am, sat in the car for a bit then decided to stand in line about 8:55am. Seven people in front of me and I was there just to drop off my care package (label already prepaid and boxed up). Doors open at 9am line moved forward and the lady at the door asks if I was just dropping off, I replied yes, handed over my box and I was done. Doors open at 9am and I was out at 9am and maybe 30 seconds. OUTSTANDING! GREAT CUSTOMER SERVICE!!!!! read more

my packages are always being taking, lost, or sent to the wrong location. i hate that my mail has to go through this location.

YELP 100 CHALLENGE 2017: 87/100 I seriously dread coming here. But it happens - sometimes your package requires a signature. It doesn't matter what time or day you come through: IT IS ALWAYS CROWDED. Parking is like a gold mine. There's rarely a time I didn't have to wait for one to open up. There are 6 windows, but most of the time only half (sometimes less) are occupied by those poor hardworking staff. I came through to pick up my (whatever it was.) Three people ahead of me, so it was a good surprise that it wasn't crowded. However, 2 of those 3 had multiple and complicated transactions. I can never catch a break here. I'm sure it's frustrating for the workers as well. So, yeah, I do come here... but ONLY IF I HAVE TO. Otherwise... meh. read more

US Post Office - Post Offices Near Me - Gardena, California

They have such a bad attitude at this location.Specifically a lady with honey blonde braids.She is not helpful at all,and she acts like you are bothering her even though her job is customer. read more

Although the tellers are very polite and friendly, and they keep the line moving, if you have a problem, it is almost impossible to get a resolution. Postmaster is never available. Things get lost there. read more

Update - we have noticed a marked improvement in service since leaving a review - we still get a reciept for items dropped off, but several packages were eventually located, albeit delivered very late. only a few are stilost. BEWARE as a company, we have many packages go missing/lost after drop off at this location - do NOT drop valuable items off, get a RECEIPT. It's gotten extremely bad over the last several months. We've taken packages, had them received at their back dock by an USPS employee, they refuse to scan them or give a receipt there. Then we find the item is never scanned in. We are at our wits end. It is costing us a fortune, and in this economy, we cannot afford it. read more

Best thing about it is that it's open on Saturday. I come here all the time. The parking lot is small and hard to get a space. It's a CF. Long lines. Like most other post offices, there are a bunch of closed windows and only a few are open. Why have so many windows when you aren't going to use them to help with the long lines? read more

US Post Office - Hours - Post Offices Near Me - Gardena, California

This review is for the outstanding customer service I received from the lady there. Notwithstanding all the issues that brought me into the Post Office to begin with. She wrote down the information she needed and ten minutes of searching in the back later, out she came with my package! I am so grateful she took the time to rectify my problem. Kudos to you the lady. read more

Anisha is the best dock clerk ever! Super helpful! Definitely will be back! Hope to see her again! read more

US Post Office - Post Offices Near Me - Gardena, California

Thank you ! Mailman Dev jones for always providing smiles and great customer service to our community and the costumes every holiday legit comedy to see. read more

Kind of dumbfounded. My package was supposed to be here on Wednesday. Never showed. Got a text it was delayed but for no reason stated. No biggie, said rescheduled for the following day. Ok, Thursday morning I receive a text it's on the truck and out for delivery by 7pm, great. 10:44pm Thursday night, I receive a new text that there was an attempt to deliver the package but there was no access to delivery location. Wtf? I live in a house with no fence or any obstructions for one and if that was the case, then why was there a separate package able to be delivered to the exact same address from the USPS? Can someone please take some kind of accountability for this nonsense! It's a joke. Don't fabricate lies on why packages don't get delivered on time! read more

US Post Office - Lies! - Post Offices Near Me - Gardena, California

I'm shocked how many people are being affected by the laziness of our local Gardena PO. First of all, of the 4 years I've lived in Gardena, I've never had a problem with receiving packages until recently. Now with my suspicious confirmed thanks to fellow yelpers, its safe to say that the Gardena PO is lazy to the bone...I guess the service at the counters inside the PO is OK but not great, but I digress, most people are in and out of there in 5 mins getting whatever business they need to do in there. The problem begins with the logistics. The delivery person for my address scans all the packages as "delivered" when in fact its still sitting somewhere in the back of the mail truck. The point of a tracking number or paid tracking is so that the buyers can rest assured knowing the whereabouts of their package at every stage of the delivery process. But scanning them as delivered when they're not - it kind of defeats the purpose of tracking and you can't be for sure where the package is anymore, giving both the buyer and seller unnecessary headaches. Sadly, of all the post offices I've been to, only in Gardena delivers packages this way. You guys really need to retrain your personnel to stop pre-scanning the packages as delivered and giving out false notifications. All is well if the package does in fact arrive at the residence eventually. But what happens when it does not..? In my case I can't even file a claim with the seller because they see the tracking showing as delivered, and I can't make the post office find my package because now they have no idea where my package is. I've went back and fourth by visiting the Gardena post office as well as sending as much as 10 emails to the seller regarding the issue. So in conclusion I've wasted my time as the post office just sent me into an endless loop of filing claims and in the end the claim was of course rejected because on the tracking it was showed as delivered. Their customer services phone number also just goes to a dead end and automatically hangs up on you. The fact that the post office even have GPS records of where the package was physically scanned as "delivered" but still they can't do anything about it. I am so disappointed with the results and the poor quality of our Gardena PO..I just want my money back... To make things worse, just after I got home from my most recent visit with the post office, apparently the supervisor called our local delivery person and she came knocking on my door and had the audacity to tell me that she's sure she made my delivery 2 weeks ago (btw she was the person that mis-scanned the package). I would of taken her word if she had properly delivered my package but at this point I can't take her word over the fact that my package was mishandled and subsequently lost. She then noticed that we have a CCTV surveillance camera at our door and told us to look at the footage from 2 weeks ago to see if she's made the right delivery. She was certain that she made sure to drop off every package at the right address, but as much as I'd like to check, our landlord said the CCTV only goes back 5 days worth of recording. Shame. And to wrap this all up, this would not have happened had she just scanned every package outside the correct address as she is making her delivery which is part of her job!!! I'm now short $160 thanks to the laziness of our local post office. From now on I will make sure all the buyers I buy from ships with UPS or Fedex..and as for the 1.5 average review for our post office on Yelp, you guys have truly earned it. read more

terrible couriers. my packages get lost ALL the time and i lose money because the sellers i buy from think im lying. very horrible, they need to learn to READ the addresses correctly before delivering. i receive other peoples mail all the time. would give a 0 if i could just to get someone's attention over there so they could hire better people read more

I hate this USPS location. Whenever I go there to pick up my undelivered package (because I have to not I want to), the answer I get is "we don't have your package" I'm here to get my package because your tracking says "ready for pick up" then you don't have it????? And the clark goes this "you have to wait!" Hilarious!!! I don't understand why my mails always go to this useless one. There is another USPS office that is closer to my home and have way better customer service. read more

The lady I talked to on the phone was so nice beyond nice she went out of her way go help me . My po box still got locked out!!! But I'm sure it's a lot of Communication there well I paid my box lol late and I hope they unlock it that was so ahitty i wad very sick so I couldn't make it :( tried calling no answer ughhh... But thank u who ever u were at the Call center your the best!!! read more

Dear Lee You should talk and interact with customer with a better attitude. It's coming out from your face, your voice and your gesture. The way you throw my card in front of you is honestly unprofessional. Greet customers with smile is not that difficult. Best regards, Just one USPS customer read more

US Post Office - Post Offices Near Me - Gardena, California

This post office is very clean and the service here is great the representative helped me with my packages to secure them and gave me advice on the best methods to send. read more

Terrible customer service! Grace( korean lady) is very unprofessional and rude. She makes snutty comments under her breath and said that i have no common sense beacuse I returned the tape roll without a crease in it. Will never return! read more

This post office serves it's purpose. It always has business but it's not too busy and overcrowded. I've been to this location a few times to mail things off or to buy money orders. One of the clerks acted like they didn't want to sell me a money order once but I got it, I'll come back again for other business unless I start getting continuous problems. read more

If u could give negative stars I would. Beyond horrid service. They never ever answer the phone. Our carrier won't deliver packages to our door -- he just marks them as delivery attempted and leaves a notice in the box -- because he can't be bothered in actually carrying the packages to the doors of units in the complex. I've filed tons of complaints to no avail. At Christmas time he switches it up and marks that we asked him to hold mail (we didn't) so we have to pick them up at the post office. Absolutely no accountability or management. And they wonder why people don't use usps.... read more