I've been coming to this USPS location for quite some time now and the ladies at the front window…read moreare always welcoming and professional. Shawn, Denise, and Yvonne are consistently kind, patient, and helpful every single visit -- at this point they honestly feel like family. The pricing is reasonable, the location is convenient, and the customer service is what really keeps me coming back. It's hard to find people who still treat customers with genuine care and respect, but this team definitely does. Thank you all for always making my visits smooth and pleasant!

Avoid at all costs! Scheduled a passport appointment a week ahead, arrived 20 minutes early,…read morewaiting. Finally get told that they canceled all passport appointments for the next two weeks. No text, email, call, nothing. Two other people in the same boat. For something relatively time sensitive that effectively requires an appointment, how do you cancel appointments with no notice. The ONLY worker at the location, with a line out the door said someone was supposed to notify everyone, but she didn't know who. It's dirty, old, slow and the level of incompetence as there is no risk to employment is through the roof.

Oh what joy it always is to visit any public building nowadays. The Post Office is no exception…read moreand this one is particularly grim. First of all the parking lot is tiny for only 6 cars! Crazy small. And on a busy street so street parking is a bad idea. Second, it is tiny, with only 2 out of 4 windows staffed, the wait is extra long here as they don't have automatic machines for mailing like so many other PO's nowadays. Now, the redeeming factor is the clerks are polite. But there are not enough of them. Someone in lobby to help people prep for the window would be smart. I waited behind 11 people on a normal weekday at 10:30am for some stamps! Ugh. I should have ordered them online and avoided this. TL/dr: too small, understaffed, too busy

I came in at 4:40 with a card to mail and the girl who was always so nice looked at me behind the…read morewindow like she didn't remember me. I said hi how are you? I want to mail this to NJ how long will it take and she said 3-5 days and wouldn't take it, just motioned to the drop box. Like I completely ruined her day by walking in. Just rude.

My experience at this post office has been very disappointing, largely due to the behavior of a…read moremanager (or supervisor) who walks around the lobby speaking down to customers. He openly shouts at people and acting in a confrontational manner. At one point, after I placed my pre paid package in the bin, he directly asked me what I was sending. I explained that it was a 3D-printed plastic product that I sell. He continued to question me in a way that felt more like an interrogation than normal customer service. Very odd questioning for no reason. This consistent type of behavior toward customers is inappropriate and unprofessional. I intend to file an official complaint with USPS regarding how customers are being treated at this location.

Ugh! They don't provide customer service! They expect you to know what u want! Sometimes customers…read moredon't know! You n ex tape pencil something to write or any extra to shop ur package pls bring it. They don't provide anything. Ugh

No wonder the us postoffice is in trouble. I went to the manhattan beach location there were 10…read morepeople in line and one clerk. a women in line was arguing for over 15 minutes why her zip code was correct the clerk told her it was wrong. she started to google for a long time while everyone waited. This sounds why the postoffice is in trouble

They take long. lunches and close the facility while they do this....does not bother to include the…read moretime on their posted note that only states "closed for lunch". This fat person (found out her name is Keisha) with long nails suddenly sticks her fat arm out the backdoor to hand someone their package then disappeared after stating she is at lunch for another 30 minutes. People have been standing in line for an hour. smh

My LAX Post Office on Aviation - 5 Stamps for Service, Kindness, and Consistency…read more Let me give some credit where credit is due. I've been coming to this post office for over 30 years back when it was on Century, then Airport, and now at its current location on Aviation. Through all those moves, one thing has remained the same: the kindness and consistency of the staff. They've helped me out countless times--especially with packaging up my books and making sure I get the best rate possible. They go above and beyond, and I've noticed something: even when people are rude (and I've seen it), the team still responds with professionalism and patience. You show them kindness, and they'll reflect it right back at you. Special shout-out to Kiki and the entire crew at the counter. They've always greeted me with a smile and made the process smooth. And if you show up early in the morning and hit the buzzer for package pickup, you'll catch a little vibe--they've got the music going in the back, setting a good tone for the day. I'm giving them 5 stamps for being reliable, consistent, welcoming, and genuinely kind. Thank you all for what you do.

For an experience at usps, this was five star. Was in and out along with a guest and had absolutely…read moreno issues whatsoever. The line move quickly, and the customer service was on point. At least for now, would highly recommend this location.

Generally this location does the best that they can…read more The staff of all women/female employees at the counter are very professional and friendly. Service is ****** five stars plus a 6th for being above average compared to most USPS employees in general. They always seem upbeat and happy with a good disposition. This location has that thick clear acrylic security barrier and deposit boxes for parcels and the side door closet type access point to pass large parcels through as well as PO Boxes. This place needs a better "self-service" upgrade like a kiosk to buy stamps and check in (scan to activate tracking confirmation status) parcels. They also need a better way to drop off parcels than the small mail slot drop that can maybe fit a 5" x 5" x 5" sized parcel that often jams. This place seems understaffed because I think, out of necessity they close for employee lunch breaks maybe in the timeframe of 1-3pm Parking is generally easy. Because they're understaffed, this North Branch... if you see a line longer than 5-6 people long, it's sometimes faster to drive to the main post office as a quicker processing alternative.

This post office came through when I was in a bind late one Christmas season, but I had to wait in…read moreline a very long time. This should be a three-star rating, but the posted hours are incorrect. Why? Because whoever works here has decided that it is occasionally appropriate to close the entire post office for fifteen minutes or a half-hour or an hour. For what? Lunch? A bathroom break? I know that many very small businesses have offices that close for lunch, and 95 percent of those small businesses accurately list their hours, either "Open 9 to 12:30, 1:30 to 5," or "Open 9 to 5 (closed from 12:30 to 1:30 for lunch)." Why can't this post office do that? Better yet, why can't this post office simply stay open? I have literally spent weeks, possibly months, of my life waiting in post-office lines in different parts of the country. This is the only post office I know of that actually closes at lunchtime. Why? There must be more than one person working at a time. Stagger the lunch breaks, as every business in the history of the world has done. Apparently, there's plenty of parking, but I didn't know about the parking lot, so I parked in front on the street.

Hello there , My name is Mihaela Hrisțodor . I saw I had a miss call from you and VM . You ask me…read moreto come pick up my package . Well...I was there and regardless that EVERYWHERE you advertise your hours : M-F 9am -5 pm , at 9 am when I was there ? A girl start yelling at me, from inside through the window, telling me you guys open at 11. I faxed you attaching my maps history showing the time and the fact that I was there . Here is the issue : my husband went late to work that day to give me a ride there . I can't ask him to take a day off ( as at 11 am , with the trip there and back , his work day is almost gone !) to give me a ride mam'! AGAIN! We have bills to pay. So for this reason and not only , I also mentioned that in the fax I sent: please (!!!!) mail that package to my address : 2023 S Corning St. , Apt. 7 , Los Angeles , Ca 90034 . Please do that and will comeback here and give you a great review as you deserve if you understand the situation and realize : Is not my fault ! I was there ! The hours? Every place I looked says 9.00am . You don't know only when you are the door that you are open at 9 yet not for packages ! I never heard that one ! You can imagine how I felt , seeing I made my husband go late to work , drive more then an hour to reach there ( rush hour right ? ), for nothing ! I tried to explain to that girl and she was yelling at me , showing me some schedule on the door. She didn't let me say a word! I left extremely disappointed and....yeah ....so please! Is not that I don't want to come there. I have no transportation anymore, so please mail me the package. I gave you a three stars as I don't know yet what you'll do. But I know what I will do : will write or a good review here and to your executives or a complaint . Sorry ...is really up to you . Thank you This site is great ! I just learned that you can post pictures too ...So yes, there is the screenshot I took that day ! And as you see , was last Monday. So please do not send the package back, out of state! Please send it to me as am here in LA! Call me or email me if you refuse to ship it to me . I looked for different options .. a Uber there? Would cost me a lot ! So best is to please , ship it to me at the address above . Thank you . P.S. : If I see you rather ship it back , which is out of state , then to me , to a Los Angeles address? I will see that really evil, as I paid money to order that. The vendor won't be happy , I won't be happy , and ultimately ? You won't be happy as will file a complaint , sorry ! Sending it back ? Really doesn't benefit anybody ! You have to send it out anyway , so I don't see why wouldn't you rather ship it where it was intended to be! I hope you are understanding and a nice person . I am sorry for any inconvenience that this may bring to you, and all I can say is that I will rather send a letter to headquarters letting them know how great you are ! That would make all of us happy ! You know ? God bless us all as he teached all of us to be good people ! And now that I mentioned God ? Would like to post a screenshot from a video I took , to show you that God is truly really real!!! P. S. I didn't lost my car that night , but I lost it soon after . Is a different story . Will refrain ...as is irrelevant . But I have to explain now so you know : I lost my car . So I don't have transportation there . Sorry but I have to mention this, as I just saw the pictures posted here with regard to your schedule ( see attachm) , pictures that fully support me !!¡

I have been trying to resolve an issue since early November, and it's been a long and frustrating…read moreprocess with no resolution in sight. My mother-in-law sent a birthday package to her son from Italy, ensuring it would arrive before November. However, my husband waited, and nothing arrived. Upon checking, the tracking information showed that it had been delivered, but to the wrong address-- a large box! The post office claimed they had retrieved the package and placed it in the "back" area, and my husband was told he could pick it up. When he arrived, the package was no longer there. Only certain employees have access to the "back room." One employee, named CHRISTIAN, told my husband to sign a receipt acknowledging the package had been received and promised it would be delivered the next day. My husband complied, but, of course, the package never arrived. Makes me question if Christian knows what happened to the package or took advantage of my Husband's anxious attempt to get his package to sign off any fault. This all happened on November 7th. Since then, we've been calling, visiting, and emailing everyone I could find in hopes of resolving the issue, but nothing has worked. The manager, Shanice Adams, did attempt to help, but in the end, there was no resolution. She issued a letter accepting fault, but I can never reach anyone for follow-up. At this point, we have no choice but to visit our local Post Office, but I am deeply disappointed in the service we've received in Inglewood. These kinds of issues highlight the broader geographical disparities and inequalities that certain areas suffer from, and unfortunately, our local Post Office seems to be the worst example of this. If anyone has any suggestions or advice, I would greatly appreciate it. I just want to get this resolved. Moreover, I am unable to file a claim online as the package was sent from Italy. My Mother-in-Law can't file a complaint because the package is marked as delivered.

COMPLETELY RUDE STAFF. Do not come here I promise you. It never fails. The service here is…read moreconsistently horrible. I've had to deal with these people many times. If you have any issues relating to your mail, package, etc. you can bet the incompetent workers here will either give you a hard time, will not help you, or are just plain LAZY. Very lazy and will not help locate anything. The blk w0m@n here 2/21/26 @9a.m. high greased up ponytail... completely rude. I opened up the glass door to drop off my packages and she so happened to be there. I said, "good morning" and she straight looked at me and gave me a side eye didn't say shyt and walked away and continued to gossip with her coworker. Gross behavior. It's prevalent in their clture. I've seen it in many other places. DO NOT USE THIS FACILITY. You're better off somewhere else down the street. Even if it's a bit further, it's better than here.. TRUST ME

I love when I go to a new post office and it's empty. Nice area, good parking situation. Went to…read moredrop off a few letters and get stamps. I just got regular book of 20 flag stamps, I wanted some fancy ones but I didn't want to pay extra. Clerk was very pleasant. Definitely recommend.

so today saturday at 4:55pm i was putting letters in the mail slot inside where the mailboxes were,…read morethe rest of the post office was closed. i had a lot of letters like 20+ and i started to notice after like 10 it started to get progressively harder to get them in. it was weird that i started and no effort needed and then by the end i have to literally shove my letters thru. i'm not saying that u have some lame employee screwing around with the slot or closing it since im coming in "late" but as i was walking away i heard a light snicker so ik also not NOT saying that unless it like automatically closes early or something? idk but... like is this for real? one of y'all's is back there tightening the slot as im using it? unbelieveable really but if thats really the kind of employee and person u are then karma is a ...... i dont like it here but i put up with it..and the immature workers doing weird shhh and overall vibe is not helpful or friendly

Edit: After coming back and buying stamps from The pleasant cashier, I decided to give them another…read morestar. She helped me look through a book of stamps they had for sale. They were cool and seemed collectible. Still sort of unpleasant ambiance inside, but the service was nice. A bit pricey, like $40 $for two sheets of stamps. But the staff was helpful in purchasing them.