Dropped off some QR code boxes. It was very quick and easy. The lady was quite friendly

Postal service on a Sunday... Even though the Post Office was closed, I was still able to mail a postcard to Germany. Located on the corner of Martin Luther King Drive and Wheeler Peak Drive, this post office has free parking! I entered the building, noticed that there is a self-service area and post office boxes, then placed my card in the slot for "stamped mail". Mission accomplished! There is a drop box on Wheeler Peak Drive if you don't need or want to get out of your vehicle... yay! Note: this is the closest post office to the Costco on Martin Luther King Drive... about a mile away read more

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If I could leave 0 stars I would. HORRIBLE CUSTOMER SERVICE! The lady that helped me was super rude for no reason!

Update: I was able to resolve the issue AFTER filing a claim on the USPS website. For that I am grateful. Original post: Over ten days and I still haven't received any resolution to my mail problem. I never get my mail or packages from the PO Box that I pay for. They don't do anything to make it better. They just say the supervisor will call you and they never do. They never answer the phone. read more

Don't not send your package out from here they will lose your items! They have no idea of where your packages get sent too

If I could give 0 stars, I would. Multiple things went wrong with this place. First of all, I had an order that was to be delivered. I have video proof of the delivery driver walking up to the door, scanning a drop off card and then leaving with my package. They didn't even try to knock or ring my door bell. Second, we went to send a package and when we picked up a box, the worker told us, "don't charge over me and push me around to get a box." We were waiting for the box area to open, and we're leaning on the wall across the room. Third, when we went to actually send the box, it had a tiny bump in it, but was completely taped up. She told us that since we 'altered the box shape' that they were gonna charge us for weight instead of for the flat rate box. We asked for her to show us where it said that altering the box wouldnt charge the normal cost (we didn't alter the box at all, there was just a bump from a stuffed animal.) and neither of the workers could show us where it says anything about 'altering the box'. She proceeded to try and charge us about $50 for the box instead of the $24 for a large flat rate box and got snippy when we said we would just take our package to ups. Mlk post office, obviously your store is garbage, judging by the low low rating and reviews on every platform. You need to get your stuff together. And you need to train your workers to do their job. Not only are they not knowledgeable about any of their services, but they can't show anyone where any of the 'rules' are. They also speak to your customers very rudely for absolutely no reason. We started our interactions very kindly each time, and the lady could only snap and be snide about how 'stupid' we are to not follow the non-posted rules. Do better. read more

When I put five stars. It's 5 stars. This location was straightforward to navigate to! Upon walking In, the place was clean and neat in appearance. I was assisted by Sherrill who was amazing. And the young lady next to her today was amazing. A customer wanted to mail something overnight and the customer didn't understand the differences in the "envelopes " and started to give the the young lady a little attitude. This young lady said may I show you the difference. Some may not get it. But In Customer service and respect showing asking to show vice telling is a always a win. In my book! Hell I wanted to buy the envelope myself read more

US Post Office - Post Offices Near Me - Las Vegas, Nevada

I LOVE THIS USPS, I accidentally input my address incorrectly, and They licklity spilt to locate it and got it redelivered in the same day, CUSTOMER SERVICE GOATED!!! The man who answered the phone was a 10/10! He helped me very quickly and promptly! My package was also nicely handed to me! THANK YOU USPS read more

One of the best run post offices in town. The staff is easy to deal with and they are super helpful. Kourtney is a USPS legend. Easy decision! read more

100% would not recommend. If you like being treated like dog shit then I guess you can try it out. If you ask any questions the unhappy ladies in the front will answer rudely and speak about you while you're standing right in front of their faces! Disgusting that these people get paid to act this way towards customers. read more

Like the comment below said it's the ladies that ruin the place. They act like your bothering them when you ask questions regarding your mail & they also act annoyed when you ask them to check your mail for you. Also they speak so fast I can barely understand what their saying & English is my first language. This is the worst post office I have ever been to & it's unfortunate it's the closest one to me. read more

Can I just say how rude these people are? For me, it's the way they talk to you. I'm hard of hearing, and the way one of the staff members rolled her eyes when she asked me a question and had to repeat herself. Short African American lady with short hair. I'm just trying to get my item and go home, seriously. read more

This is a full service US Post Office. You can even apply for a passport. The workers are cordial and informed. The customers who are attacking this post office are either liars or engaged in some form of disparaging reporting to help the illegally appointed and dishonest current Postmaster General interfere with the coming presidential election. This is the whole truth folks. If you think the US Postal Service is not being attacked by well heeled political contributors to the republican party you are oblivious to the world around us. Please don't attack the postal service. Vote in November and bring back America. read more

During this tough time covid-19 I started to order a lot from home only to find out that this particular post office instructions are to not deliver the packages to the apartments. My apartment has no Gates or dogs. But however the workers are instructed not to deliver the package. When I get to the post office for the third this month. to pick up a package, a man is in back of me not wearing a mask talking in my direction really closely and spit went in my direction and I got frustrated.and I'm not understanding why every time I order something I have to go pick up the package that defeats the whole purpose of me ordering I might as well go to a store. this is ridiculous , this post office is ridiculous and I am super angry.and when I voiced my concerns one of the employees about customers all coming up to this location to pick up their packages she simply stated that's the risk you take when you order online. And I thought that was unprofessional and it actually defeats the purpose of me ordering online read more

I come in once a month to send my rent to our landlord everyone are friendly and helpful. My experience with this post office is always pleasant. keep up the excellent customer service. read more

I am frustrated with my whole experience at this location and with USPS in general. I was supposed to receive a check from my school and it just so happened to be delivered while I was at work . The mail person left a pink slip in my mailbox. So when I showed up to pick up my package the lady said she was unable to locate my package and would call me when they locate it. She was ignorant and even took my pink slip so how am I supposed to find my package . I looked it up now on USPS website and it shows status is not available . I have steam coming out of my ears. I'm gonna attempt to go back in a speak to whoever is in charge here. read more

I prefer not to use the post office at all. However I placed an ordere from a company that ships by the post office. The tracking stated it was out for delivery. The package never arrived and the statuss never changed. I called the post office (this location) who was in charge of delivering to see if I could pick up the package. The person who answered the line, had no idea where my pacakge was and advised I would be called back but I was not. Everytime I called after that the line was busy. The customer service at most post offices are terrible, which is why I absolutley rfuse to use them myself. I probably will not order from the company again, though it's not their fault, I don't want to deal with the post office with my pacakges in the future. read more

So frustrated. I've complained to this location 3x already about not having me sign for my "SIGNATURE REQUIRED" mail. The management there obviously have no management skills or coaching skills. It's ridiculous it's happened 4x with the same mail lady I've had for 2.5 years. The first time I let it slide. Also, the staff always seems unhappy. I tried making a joke one day and nothing. At least smile once in awhile :) read more

It's crazy to me that this place is set up IDENTICALLY to our Post Office in Kentucky. LOL. Kinda tripped me out. The positive of this post office is that there wasn't anyone there when we got there (probably because it was 2:30 on a Saturday). It was pretty apparent that the staff didn't want to be there. They did their job, but without an ounce of friendliness. We got our packages shipped - so the place is functional, but the customer service is meh. read more

I go to this location due to it being on my route to work. I can say the employees would benefit from some serious customer service training! It's depressing to see that this store is always out of supplies and we can't buy and prepare packages after hours like other stores. The store really needs a little revamping it looks dingy and I inviting, when I can spend the time to do my business at another location I do!! read more

Bare bones post office location with no APC machine so you have to wait in line to mail things. Horrible customer service, and the employees are typically rude and impatient...makes the wait in line even worse because you get up to the counter and the staff for some reason is pissed off every day...the type of attitude that makes you wonder if they'll go postal one day... Although they have bad attitudes, this place is fairly efficient and they get the line moving at a decent speed. I've never had to wait more than 20 min in line, which is short compared to other locations. read more

Terrible experience. Supervisor refused to take the prepaid packages. When I told him he has to take them, he cursed at me and used some racial slurs. He also called cops on us. You guys should fire that supervisor. read more

This place certainly offers everything you need: cards, boxes, labeling, workstation, and p.o. boxes. Suffice it to say, it is government run and they run at their own pace. It should be noted that they are very polite and helpful when you finally get some help! I would say that most of the delays actually come from customers not knowing common sense things, like address labeling, how to properly package, or even how to use a credit card. read more

Like all USPS locations it was short staff and overwhelmed with impatient customers. USPS should look into paying more attendants to work at their front office counters coz waiting in line for 40mins to 1 hour is beginning to annoy me and other customers. read more

US Post Office - The line of customers waiting to be served - Post Offices Near Me - Las Vegas, Nevada

Frustrating visit to the self serve kiosk. There were no envelopes or boxes set out so after driving 20 minutes to this location I was still unable to shop my item. read more

Property damage galore. Same guy hit our brick wall twice, which is PARALLEL to the street, and denied it until we told him we have it on video. Then last Saturday, the person realizes they forgot a letter at the last address, put it in reverse, mowed down our street sign, realized it, then took off, not telling anyone nor delivering that letter. Also have that on camera. I get wrong mail at least 2 times a week as well. read more

Giving a 1 rating is more than generous, the worst I've been on line over 2 hrs waiting to speak to someone about lost package, I give up...hanging up. USPS need HELP..!! read more

This is the worst place ever. I moved about a month ago and change my address and I still do not have any mail delivered to my new address. When i go to the post office, the wait is incredibly longer and the service is the worst. They don't want to walk to far to fetch the mail, and their attitudes are not that great. The neighbors have complained about the delivery of their mail as well. They said that the delivery guy is always putting their mail in different boxes. At least they get some kind of mail. I do not get any. Pat R read more

this is one of the worst post offices in vegas if not in the us. they just can't things right. i have lost about 5 packages within a short period of time. they are always mixing up packages. i have had to deliver peoples packages to them because they either ended up in my box or at my door. like seriously... i don't work for upsp. i am not the delivery man/woman. two people have been kind enough to come and look for me to give me my packages because they ended up with them. the other three times, i never received them nor did i get any positive feedback from them after complaining. at the moment as i am typing this, i am so upset because they have yet again lost my package. i just got off the phone with one of the employees about 5 minutes ago to follow up on the case because i went there to complain and was told i would be called but never heard back....that was 3 days ago!!! i'm so upset...like uppercase UPSET. in conclusion, this location sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I can't believe I signed up in Yelp just to get this off my chest. read more

To start with this post office, the location of it is on Lake Mead and Martin Luther King, there's a McDonald's, Starbucks, Pollo Loco, and Jack in the Box across the street, so the area has good to offer, on the side if ur looking for a bite to eat, the services they offer are great, shipping packages, mail, overnight, several boxes and containers to pick from, it has Po boxes for this who use them and it is very spacious. The staff is usually very upset looking, they always look angry when u ask them for a pen, the atmosphere is dreadful, there's typical elevator music, and when u get to the employee they don't greet you, and even when u ask them how they're day is going they just look at u, they aren't very much customer service based and it unfortunately really shows here. Everytime I need to send mail I'll go straight to the boxes or work with UPS, FedEx for packages, and even though I'll send packages from time to time, unless it's an emergency and need to stop by here, I always take my business elsewhere. Sorry guys but unless u want to actually thrive and have happy customers I wouldn't even circle that portion for the survey cause it might hurt u more than help u. Also please make sure that you are policing ur lines and making sure people have pens, taped up their boxes and not cutting in front of people. That way when u don't get angry when they get to ur desk and ask u for it. read more

US Post Office - Front desk - Post Offices Near Me - Las Vegas, Nevada

This place should either be shut down or every employee should be replaced. The customer service is terrible and the employees are never helpful. I've had to deal with this place way too often because of my job and they make more mistakes than anything else. Also I never write negative reviews. This is my first one. I signed up for yelp just to give them negative feedback. That's how bad they are. read more

Super slow! Don't come here if you are in a hurry! 4 registers, only 1 open and super long line. One guy standing there, watching the lady work who is working the only open register! Won't come here again ! Must be nice to just stand around WATCHING others work! DUMBASS! UPDATE: WOW talk about R U D E! So I finally get to the front of the line only for stupid asian lady to give me the hand and tell me she is closed. So I step over to the next line where the lady there was opening (so it appeared), when I stepped over she put up her CLOSED sign and walked away. Before I could make it over to the third line that had just opened some old bat cut in front of me. I didn't say anything to her since she was old. She left and I walk over to line 3 where i was greeted by VIVIAN (she is afro-american), I set my box up on the counter. She flipped out on me stating what you just gonna throw your box up here, again I placed my box on the counter as calmly and nicely as possible. Then proceeded to berate me saying what do you want me to do with it. I calmly stated, well generally when you come into the post office to mail a package you place it on the counter and the clerk provided you with excellent customer service and handles the transaction from there. She yelled at me stating that I needed to wait to be called! I said WHY, the lady you just helped cut in front of me. Anyway, her ruddiness was uncalled for. Apparently the Post Office needs to have a training class in customer service skills because she was clearly lacking. In fact she if damn lucky to have her cushy government job and should be polite to ALL the customers that come through the doors there, without them she wouldn't have that job in the first place! Just a warning DO NOT get in VIVIAN's line if you can help it, she is a rude BIOTCH! Completely uncalled for. THANKFULLY I don't live near this location would NEVER in my life go there again if my life depended on it! read more

wish i could give negative stars. this post office returned a package i was expecting with time sensitive documents in it. no explanation why and no apology. gonna cancel my post office box and go to the ups store to get a box read more

A letter was mailed to me from Phoenix, Ariz on June 15, 2017, postage was due because it weighted 1.3 oz for a total of .21 cents--the Post office didn't try to deliver it until July 3, 2017. On the notice it mentioned that they tried to deliver it to the house at 08:30 in the morning (they didn't, we were home and no one rang the door bell. Post man delivered mail that afternoon and no one tried to reach us about the letter. Then next day being the 4th of July, no Postal service, then on the 5th of July, I went to the Post Office on MLK to pick up the letter and pay postage due--I asked the clerk about why it took so long to deliver the letter or for that matter, to leave us a notice that postage was due, no answer from the clerk. read more