My boyfriend and i run an online store where we sell lots of collectibles, skateboards, clothing…read moreetc. I'm constantly have to ship out different items and Postal Connection has been SO amazing with helping me ship everything with NO problems. One time I had to ship out a wresting mat which seemed impossible for me to find a box for and the Postal Connection clerk at the Indio location helped me find the perfect box no problem. AMAZING customer service from that young man along with everyone at the La Quinta Cove location. I know they have had some new hires which have been super sweet along with the Owner who gave me such good customer service i continue to come back to that store. I am in and out whenever I do have to ship anything and it's literally the easiest process.

A+ for service and helpfulness. Wish I remembered the name of the very kind young woman who…read moreanswered my phone call and answered my questions patiently. We went to the store to buy some boxes and packing supplies based on the call and she got us all fixed up. I would most certainly return here.

I found this place to be quite incredible. They carry all the packing supplies i needed for sending…read moreout Christmas packages. And i took my packages to three places before coming here, to compare prices for shipping my gifts to the grand daughters. And i was actually surprised they had the best price for shipping my packages. So i sent the grand daughters Christmas gifts from this store, and will be back next time im mailing a package.

If I could leave 0 stars, that would be great…read more I had a delivery from Walgreens today. Was delivered around 1pm but only notified around 4:30pm. They sent a picture of someone else's house. I was unable to locate the neighbors house. So someone received my whole order. I tried to call FedEx to remediate this and kept getting an automated self service robot. I can't even repurchase my order at the same price because I used a coupon you can only use once a month as well as clippings that work only when bundled. I ended up paying three times as much for my new order.

This place is either super busy or it's quiet... so be prepared to wait…read more The staff here is always very helpful and the place is clean and tidy :) They do sell shipping supplies and I do copying and faxing as well.

Came in to get something notarized in Oct 2025, also had that same document faxed from their store…read morelocation that same day and the cost was approximately $80. The organization i submitted the document to never received it, I had to again fax on my own. The the form was rejected because the notary, Isaac Antonio Cross, put the wrong date. Whatever mistakes happen. I came back in today to redo the whole the process and he put the wrong year on the form. I now have to resubmit the form. While Antonio is not supposed to check the accuracy of the document. He is responsible for accurate dates and the signature. As a customer service representative representing UPS, he is also required to be kind to customers especially when making repeated errors on legal documents that he is licensed to check. And you know this fool charged me again. DO NOT get your documents notarized here and actually just skip UPS all together. Sincerely, a new york notary.

Staff is friendly and helpful! This will definitely be my go to place for shipping needs!read more

Needed a signature notarized at 2:00 pm today and was told they were eating lunch in the back and…read morewasn't finished eating yet and to come back in 20 minutes. Went grocery shopping and came back and they said they weren't finished eating. They said we were welcome to wait. Finally got my paper notarized. That person needs to be fired or at the very minimum retrained.

Visited this location after having a passport appointment with USPS unexpectedly cancelled. Went…read morein to take passport pictures of my daughter and staff was very patient and kind, made the process enjoyable and positive.

Went in 10 mins to close and they helped me quickly, efficiently, and with a smile on their faces…read moreeven though it was closing time! Highly recommend for quick fingerprinting and mailing services!

A BIG SHOUT OUT TO GABRIEL at the counter! He has an exemplary attitude and is so customer…read morefriendly. He seriously sets-the-bar for Postal workers everywhere! He is professional, kind, humble and helpful. Gabriel is just a great person who happens to work at the USPS. Next time you go into the La Quinta branch-- you'll witness his warmth and caring nature. I'd give Gabriel 10 Stars if I could!! Thank you " Gabe" for all your support and hard work! I also wanted to add that Eddy , a manager, was also very personable and patient. I wish I could say this about some of the other employees-- I was there today, and asked for Gabriel, and unfortunately he was at lunch. The woman who helped me never smiled and was cold. I'm spoiled by Gabriel and Eddy-- and I will wait in line on a go forward basis to interact with Gabriel. Keep on being KIND Gabe& Eddy-- the world doesn't need another cold person.

The woman working today was the most unhelpful employee you could ever hire. I tried to mail a…read morepackage after waiting in line 20 minutes and she refused to help me

They are always friendly, the work done when promised and it's good quality…read more Friday I got caught in Coachellafest traffic and arrived two minutes before closing. They took the time to go over everything to insure the order was right, They could have just taken my payment and started their weekend instead I received the same great service as always.

Huge THANKS to LIAM, who is a perfect example of a well-trained, customer-focused employee. He's…read moreknowledgeable, upbeat, eager to help. He made sending a priority envelope quick and easy, and he's a pleasure talking to him. Road Runner is lucky to have LIAM. Great place to do business with locally.

I urgently needed to FedEx a passport to a friend in Hawaii. I was quoted a price of $157 for two…read moreday delivery. (I was expecting perhaps $40.) I probed about options, but that was all that met my needs. I thought it worthwhile to go to the FedEx store a few miles away...$10.95 for the same service! I returned to this Postal Connection. They were totally unapologetic and basically said "We charge as much as we can...the custonmer can decide". (Be careful of their notary charges as well.) It's the principle of the thing! Jim P.

Exceptional and trustworthy best describes this place. I, along with other Indian Wells residents…read morehave been patronizing this business for about a decade. They offer fantastic customer service and respect your privacy. They have helped me with highly confidential documents and it's the only place I will ever go. They do a great job wrapping and mailing packages. My packages have always arrived with the merchandise in perfect condition - due to their care in packaging. It offers great peace of mind when you know you can trust them completely. Thanks guys...you're the best!

If I could leave 0 stars, that would be great…read more I had a delivery from Walgreens today. Was delivered around 1pm but only notified around 4:30pm. They sent a picture of someone else's house. I was unable to locate the neighbors house. So someone received my whole order. I tried to call FedEx to remediate this and kept getting an automated self service robot. I can't even repurchase my order at the same price because I used a coupon you can only use once a month as well as clippings that work only when bundled. I ended up paying three times as much for my new order.

I was ripped off by this place. I needed to send a lightweight sweater, less than one pound, to…read moreItaly. I looked online and saw a variety of prices, but when I got to this store there was only one price: $148 was the cheapest option they informed me. No other choice. WHY WOULD ANYONE USE FEDEX OFFICE FOR INTERNATIONAL SHIPPING AT A RATE OF $150 PER POUND? This place is a rip-off and shouldn't even be considered for international shipments.

Showed up late on a Fri when the last UPS pick up truck was pulling away. Store employee Quinnzel…read moreliterally flagged the driver down so my item (and another customer's) would be part of the pick up! Outstanding service from Quinnzel.

I have been a customer here for several years for a reason, the staff is great. They take care of…read moremy shipping and I have a mail box there. I have never had a negative experience. It does get busy at certain times, especially during the holidays.