SHORT ANSWER: Simply the Best.. Rick is amazing and very nice even when I know it is a bad day…read more LOCATION: excellent location and hope it remains off the usps hit list. Parking is best in the lot but there are tons of options around. FACILITY: very 1970'ish but functional without some of the new tech stuff other branches have. STAFF: always helpful, fast, and ambassadors to usps. Some of the customers however is terrible and I have seen them being so rude to desk clerks. OVERALL: yes I like this place, I like the people, and the local vibe. TIP: be kind, and you will get kind back!

Went in today and was assisted by Carmen, who simply refused to process my passport application…read morebecause she didn't feel like doing her job. I was well within the acceptable walk in window 1pm-2pm. There were plenty of other associates helping other people out and it was not busy. So inconsiderate of my sleeping baby that I had to pick up early from daycare and the fact that both parents had to leave work early. She was rude and had no empathy. I just want to know why I was turned away and why my paperwork couldn't get processed. Please change your website information because at this point you are lying to people and you are wasting their time. I have also placed a formal complaint about this individual with the usps.

My boyfriend and i run an online store where we sell lots of collectibles, skateboards, clothing…read moreetc. I'm constantly have to ship out different items and Postal Connection has been SO amazing with helping me ship everything with NO problems. One time I had to ship out a wresting mat which seemed impossible for me to find a box for and the Postal Connection clerk at the Indio location helped me find the perfect box no problem. AMAZING customer service from that young man along with everyone at the La Quinta Cove location. I know they have had some new hires which have been super sweet along with the Owner who gave me such good customer service i continue to come back to that store. I am in and out whenever I do have to ship anything and it's literally the easiest process.

A+ for service and helpfulness. Wish I remembered the name of the very kind young woman who…read moreanswered my phone call and answered my questions patiently. We went to the store to buy some boxes and packing supplies based on the call and she got us all fixed up. I would most certainly return here.

I come here at least once a week to drop off my packages and to print my labels to ship out and…read moreever time it is a 10/10 service the place is clean it is perfect the workers are very knowledgeable and this one day I picked a difference service to get my label printed out for my package and they told me they can't do it here but they gave me places I can do it and put it on my package and ship it out and thanks to them I did exactly that all the workers are very helpful and nice 10/10 service

USPS is a joke and needs to be revamped we pay extra to have 3 day shipping and it has been five…read moredays! This has been the case almost everytime the 3 day service has been used and last year they lost 3 packages ZERO ACCOUNTABILITY!

I've had a mailbox here for about 20 years and not a single complaint. They text when you receive a…read morepackage or anything unusual. They also have a good assortment of cards and small gifts, there's always something interesting. But the best part is they greet you with a smile and friendly hello!

Came here to pick up a DHL package. Service was fast and friendly. This shop also has lots of…read moreoffice supplies, greeting cards, snacks and small gifts for sale as well. They are located in a shopping mall and parking is free.

I needed to find a place that does live scans, was affordable and this was one of the highly rated…read moreplaces on Google. I also loved that I didn't need an appointment and could just walk in during business hours. When I got to the address, I honestly wasn't sure where it was and was no indication on the outside from a distance. Live scan place is called Desert Live Scan. I parked and called the number. Woman was friendly and told me the business was inside Postal Connections. I walked in and was greeted, waited in line and was able to get my live scan done. Fee was only $25 which is reasonable and does it digitally. You can pay card or cash. Postal Connections does not only do live scans but rent P.O. Boxes, ship out packages by using USPS, UPS and Fed-EX. They also offer packing material and boxes in various sizes, trinkets and also does graphic design. Tons of parking and located in the Dollar Tree, CVS and Albertsons center. Place was also kept clean and organized. .

Went in 10 mins to close and they helped me quickly, efficiently, and with a smile on their faces…read moreeven though it was closing time! Highly recommend for quick fingerprinting and mailing services!

Everyone working here is really nice. Customers can be so impatient, especially with long lines…read more And these folks are professional and kind and clear. Grateful that they are open on a Saturday.

Excellent and clean service and facilities. Easy to get in n out quickly with no problemsread more

Very good customer service and delivered with a positive and pleasant attitude. Helpful staff and…read morewill continue to patronize !

Came in to get something notarized in Oct 2025, also had that same document faxed from their store…read morelocation that same day and the cost was approximately $80. The organization i submitted the document to never received it, I had to again fax on my own. The the form was rejected because the notary, Isaac Antonio Cross, put the wrong date. Whatever mistakes happen. I came back in today to redo the whole the process and he put the wrong year on the form. I now have to resubmit the form. While Antonio is not supposed to check the accuracy of the document. He is responsible for accurate dates and the signature. As a customer service representative representing UPS, he is also required to be kind to customers especially when making repeated errors on legal documents that he is licensed to check. And you know this fool charged me again. DO NOT get your documents notarized here and actually just skip UPS all together. Sincerely, a new york notary.

Staff is friendly and helpful! This will definitely be my go to place for shipping needs!read more

Needed a signature notarized at 2:00 pm today and was told they were eating lunch in the back and…read morewasn't finished eating yet and to come back in 20 minutes. Went grocery shopping and came back and they said they weren't finished eating. They said we were welcome to wait. Finally got my paper notarized. That person needs to be fired or at the very minimum retrained.

On Friday I had some full size engineering drawings that were printed elsewhere but weren't trimmed…read morebecause they had lost their paper trimmer. Luckily I found Raquel. She was so helpful and helped me trim the 35 sheets that I needed. Thank you Raquel!

I am a disabled Vet who is also tech impaired ! I needed to print out a VA Benefits form and was…read morereally struggling. Jahayra Sanchez the store manager noticed my difficulty and came over and got the whole job done quickly and efficently ! THANK YOU, JAHAYRA !