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US Post Office

2.0 (70 reviews)
Closed 8:00 am - 5:00 pm

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7 months ago

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2 months ago

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4 months ago

Employees are courteous and efficient. Glad i came by here. Everyone had a smile on their faces.

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3 months ago

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4 months ago

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10 months ago

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5 months ago

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1 year ago

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7 months ago

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1 year ago

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1 year ago

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11 months ago

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11 months ago

TERRIBLE service , says they open at 8 been waiting for almost 20 mins now!!! Service is everything but good

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2 years ago

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1 year ago

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1 year ago

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2 years ago

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1 year ago

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4 years ago

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5 years ago

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12 years ago

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4 years ago

This Post Office is awful, I was called 3 times no one's pick up the phone, all of the USPS stores are Horrible service.

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Photo of Brian L.
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5 years ago

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4 years ago

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5 years ago

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8 years ago

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8 years ago

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Photo of Nicole J.
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6 years ago

Awful customer service and I scheduled 3 pick ups this week and no one picked anything up! Unreliable, unprofessional. be cautious

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5 years ago

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10 years ago

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Photo of Ayanna B.
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4 years ago

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5 years ago

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4 years ago

Never had any issues at this post office nice workers good customer service idk what a lot of these people expect lol

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5 years ago

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Photo of A C.
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9 years ago

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5 years ago

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8 years ago

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7 years ago

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10 years ago

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15 years ago

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Ask the Community - US Post Office

Review Highlights - US Post Office

I'm spoiled by Gabriel and Eddy-- and I will wait in line on a go forward basis to interact with Gabriel.

Mentioned in 2 reviews

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PostalAnnex+

PostalAnnex+

(41 reviews)

This is a terrific little place with a very friendly staff, and they give a special discount to…read morepeople who live in Sun City like myself. I can highly recommend them and will certainly be back with my shipping needs.

The man behind the counter was the rudest customer service representative I have ever encountered…read more I ordered from Amazon and this was a store that I should have been able to receive my package and pick up the package without any cost. Well first time I have ever been told no you can't have your package unless you have an account with us. It costs $3.00 to open an account and $5.00 to give you your package !!!! $8.00 for a ONE TIME probably never going to use this service ever again as I am a full time RVER and I travel most likely would not be back here in Palm Desert California for years. I have had packages delivered to other postal annex stores and no one has ever told me to pay to pick up a package especially since Amazon lists this store as a business to use for delivery. No mention that there would be a charge to pick it up. Plus his attitude was he was doing me a favor to let me breathe his air in his store. People like him should not be in business that serves the public. Avoid this place like the plague it stinks I hope this review makes 10000 people give the business to some other store. Now I have to wait to get a refund IF he even returns the package as I instructed him to. The owner has a valid point I was under a false assumption that this store was like all the other drop off stores that amazon tells me is a place where I can pick up a package free from any fee. If I came back to your store and you allowed me to pick up the package without having to open an account I will most definitely revise my elite review. I can do so Monday morning 02/17/25 I was willing to go back and pay the $5 or $8.00 so I could get the items I paid for. However Dave told me he sent the package back. Now I have a nightmare trying to get amazon to refund my money. These people who own this place should not be in business they are incompetent and rude

The UPS Store

The UPS Store

(22 reviews)

I was in need of a return of an appliance that was mailed out in a very soft unstable original box…read moreand so of course, it needed to be sent back. Thinking I had to go a farther distance, I was glad to see this branch which is inside the little private pharmacy on Country Club, which you can reach from the light at Harris. It is very close to Sun City too. They are on the same block as a meat market and Cups Cafe. The staff are immediately welcoming visitors and within a few minutes the young man had confirmed my QR return code on the authorization. From now on I am going to brave this crazy parking lot because there are some great places in here. Tea and Tea for potstickers and smoothies, Desert Brewery, Cups and Angel View.

Employees were a little more soft spoken, but were still knowledgeable and decent. We had to return…read morea car part to a non Amazon retailer and paid $34, they made it an easy process. It took them about 10 minutes for every transaction. Just pretty upset we had to pay a shipping return on something that didn't even match the car part we required. It was crowded due to the pharmacy that shared a little more than half the store. Customers got close to create a line with minimal space for it. The pharmacist Peachy also works the UPS storefront, she was knowledgeable about the services and even reminded an employee to doublecheck boxes since she made a transaction return for a customer who got charged for a shipping label when they already had one.

US Post Office - postoffices - Updated May 2026

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