Tina is very sweet and helpful. Works fast and is knowledgeable. I love this location, it's my go…read moreto.

Still my favorite post office and oh yeah they also have lots of gift cards and greeting cards for…read morepurchase.

This is the #1 post office in The World, This place has the…read more# 1 staff in The World, Who cares about the parking, its not great but what are you going to do? Its a freaking post office, you get mail or mail your shit and get out!!! So don't bitch about the parking. Buy some greeting cards, and stamps.

Very frustrating experience. They don't scan your packages when you drop them off because,…read moreapparently, they're "too busy"--yet when I went inside, there wasn't even a single customer in the post office. The former postmaster has a terrible attitude and was completely dismissive when I brought up the issue. Her response was essentially, "Oh well, if we didn't scan it, that's your fault." Seriously? If I hand my package over to the post office, scanning it should be part of their job. Instead of taking responsibility or trying to help, I was blamed for their failure to properly process the package. Extremely unprofessional and unacceptable customer service. If you're dropping off an important package, make sure you get proof that it was actually scanned because they clearly don't seem to care.

The historic Glendale Main Post Office was built in 1934 and designed by George M. Lindsay. This…read morelocal landmark is listed on the National Register of Historic Places and is well-kept with a secret collection of postal items that are fun to look at while you're waiting in line to renew a passport. Thanks to Adam Schiff, Glendale City Council, and the Glendale Historical Society for fighting to preserve this Italian Renaissance-styled landmark in 2013. It's beautiful and convenient enough for renewing our passports. The online reservation system works wonderfully, and I highly recommend it over dropping in. Even with a reservation, you may still wait for a while before having your number called. Tip: Bring a book and your patience so you don't get unhinged. People actually get cray-cray in line so again, pack your patience. We were fortunate enough to have the nice, petite Asian lady help us. She's always been wonderful. The other clerk is rough around the edges and true to the disgruntled postal worker stereotype. I know it wasn't just a bad day for her. Every time I've dealt with her in the past, she's been rude. So don't take it personally if she gets under your skin--it's just her way of customer service. There are three of us and we've renewed our passports several times at this particular location in the last 5 years. Since we have history with this USPS location, I figured it's about time to share our experience candidly.

The USPS facility near our apartment building regularly loads trucks around 1:00 a.m. and again…read morearound 4:00 a.m. The constant banging, loading equipment, and truck noise make it impossible for residents whose apartments face the street to sleep peacefully. I understand that USPS has important operations to carry out, but this level of noise during the middle of the night is extremely disruptive and negatively affects the quality of life for everyone living nearby. I wish could give 0 star

I requested to have my package intercepted here. Went in before work and they told me it wasn't…read morethere and was at another post office 5 min away. They didn't even check for my package! I go to the other post office and turns out my package was at the original location. The manager did not take accountability for his error. He didn't even check for my package initially. Terrible customer service

Had to renew my passport and expedite ship to PO box via USPS Express…read more Was so worried as giving up my passport & shipping it is so frightening! My Passsport is my EVERYTHING! Id rather shave my head than lose or displace it! Adrineh was so patient with me, guided me with the proper paperwork, and I was in/out in under 10 minutes. THANK YOU ADRINEH Dear! I will have a drink in your honor from London soon!

I've been to this post office quite a few times now, and the staff here are genuinely nice and…read morehelpful. They make the visit pleasant every time. The only real downside is the parking -- it's not the most convenient. That said, the inside experience is quick and efficient. There's usually no big line, so you can get in and out fast. Dropping off or shipping something typically takes just 5-7 minutes. If the parking situation was better, I'd probably come here even more often. Overall, a solid local post office with friendly service and short wait times. Recommended!

How can this post office get away with no drive thru mail drop. Also, there are no trash bins in…read morethe lobby area. Unbelievable!

Yo scammers from location can see this. I found a different usps location where they took the…read morephoto package and they taped it without charge loooool no money to you guys

I had the worst customer service experience at this location. While waiting in line, I noticed the…read morerepresentative (Karla) being rude to other customers, which was already concerning. When it was my turn, I explained that I had just lost my home in the Eaton Canyon fires and was there to update my address. Since my driver's license had my old address, I provided the only proof of address I had left from the paperwork that survived the fire. She refused to accept it. When I explained my situation, her response was, "I do not care!"--cold, unempathetic, and completely unacceptable. At a time when I was already dealing with unimaginable loss, her lack of compassion and professionalism made the situation even worse. This was truly the worst customer service experience I've ever had. I hope management takes this seriously because no one should be treated this way, especially in such difficult circumstances.

I have been here many times, this is my go to station. Never had a bad experience here, I often see…read morea Supervisor in the lobby assisting customers. There is also a self help machine to mail parcels in the lobby.

The service requested is excellent. The quality is excellent. The value is more when you rent for…read moreover a year. I have been going here since 2008, This is where I trust for handling mail, packages etcetera . The people who work there give you the best care especially when they have worked there for years they become extended family members. When there is an issue that needs to be resolve it is taken care of immediately. I have had a post office box for years and the convenience of being 24 hours you can pick it up anytime not being stuck to 9 to 5 makes a whole lot difference in the world I highly recommend this place at least try it.

Every time I visit my aunt I do stop at this post office. If I know I have to return, send, receive…read moreor buys stamps this is the spot. Service is always nice and fast, no matter how busy. Very friendly and caring. I saw Bruce Lee dedicated stamps but it was still early and they didn't receive them yet. Mr. Bong was super nice and told me that as soon as they get it he will notify me, I left my number and didn't think he would. But he did, and I went and got my stamps, now we have a deal, every time they get heart stamps I will know. Couldn't ask for more. Their service is very very caring and superb. They value their customers and always try to help. I am very grateful for that.

bad office/postmaster (Gutierrez)…read more I bough a house where previous owner moved the mailbox from front door (original location) to the sidewalk because postman was afraid of his dog. All houses on our street have mailbox placed at the house front- original location. I built retaining wall and moved the box from the sidewalk to the house front - original location. Post office cancelled my mail services without any notice. They stated I moved box from original location but actually it was opposite. Later they gave me ultimatum If I want to continue mail services I have to move it to the same location where it was or where the wall is now. In other words remove the wall. Alternatively they suggested putting it behind retaining wall in sprinkled raised flower bed or on the wall (short) at the knees level - unrealistic and punitive! Although I still live there but I have no USPS service at my physical address now. And I sponsor their salary by paying taxes?! Today liars sent my "next day delivery" small package back to the sender. Explanation? "Package is returning to seller because customer moved" and "because the forwarding order for this address is no longer valid". I did not move out. I just refused to be manipulated or forced to do something that is good only for them. I refused to remove my wall or put mail box among the sprinkled plants or place it close to the ground in dwarfs friendly position. I had to forward my mail to continue receiving it! and I actually have forwarding for several months more! left Why it was not forwarded?? careless indifferent useless post office headed by their bad postmaster. If I knew amazon is going to send it via USPS I would never agree to use USPS. Anyway, that office always was a problem. Last year my check was stolen possibly by mail people and I had major headache after that. Also, when i had mail I was regularly getting my next-door neighbor mail in spite of my and neighbors complaints. At least that stopped now!

The Asian lady I believe her name is Hershey is amazing and always laughing ... she's excellentread more

All The bad experiences I ever had related to this location. Always something doesn't work, always…read morepointing you to use machine even when machine is busy by someone with multiple packages and even if you convince employee to scan you single package you always get that dirty look. What is the point to have this location, just close it down.

Greta is the bomb.com! We walked in not knowing what to do. She asked all the right questions which…read moremade the transaction easy peasy and no stress. I highly recommend this office! THANK YOU Greta!

10/10 - Exceptional Service! I had an item that needed to be…read moreshipped, but none of the standard box sizes would fit it. That didn't stop the team at Glendale Shipping Center. they went above and beyond and custom-built a box for me using two separate boxes. The care, creativity, and can-do attitude they showed were impressive. Great customer service and problem-solving. Highly recommend!