The post office is literally 2 minutes from my house, and no one even attempted delivery. Instead,…read morethey marked it as if I requested a hold, which is false. This caused an unnecessary weekend delay for a package I came in earlier to pick up. Please address the carrier's incorrect scanning.

Matt the postmaster is the devil. Grumpy Pants retired but…read moreMatt is the most unhelpful rude and nasty man I've ever encountered. He loves to make excuses for everything. He is lazy and disgusting in every way. Paula and Kristy are great, however. Though that is it - all the others are almost as bad as Matt. Besides...who reviews a post office unless the experience has been terrible and there are over a dozen people here who've taken time to write a review on a post office...that tells you how awful it!

The ground Post office really is a sad place to get your mail at it does not allow you to be able…read moreto call when you call they don't answer nobody picks up the phone regardless of what number you call they lose your packages they have absolutely no recollection of what they did with your packages once receiving them you keep getting I don't know I've been to the post office and last year at least 60 times for packages that have never been either delivered or they have absolutely no idea where they went after being delivered to their office their employees seem to steal things or throw things away they once they're away for Christmas for my daughter's dead sends as Young memory a very precious gift that they thought was trash and didn't bother to put it in my mailbox nor let me know that it came in there is something wrong with this post office.

Tried calling several times to schedule for me to pick up a package they could not deliver to me…read moreand every time I call, either the line is busy or no one answers. Horrible customer service!

As someone who sells items online for extra cash and a P.O. Box customer, I'm here at this post…read moreoffice all the time... at least 3X a week I come in to check my P.O. Box and often sending packages out as well. I understand why many other reviewers are frustrated as a lot of the time I come in the wait times to be helped at the counter are ridiculous and I'll admit in the past I've had postal workers misplace packages of mine and accidentally give me other customers packages which is very concerning but eventually everything gets worked out when that has happened and I haven't had either of those issues lately. I definitely can understand why their lines are so backed up considering they've been short staffed for quite some time which is common in most businesses right now. You'd be lucky to see two people working at the counter and one helping with the package pickup door on a good day but most of the time I've been in the past couple months it's only been one very hardworking lady holding it down and she is the reason I'm writing this review today. Her name is Lisa and I for one really applaud her hard work and dedication! I know she must really be exhausted by the end of the work day since she seems to be doing 90% of the work herself! Weather or not you guys get more workers in to help her soon, I'm telling you she needs a damn raise ASAP !! Being in line with others at the post office I've seen how so many of the other people are in pissy moods as they are very vocal about that but they're not empathetic to the work situation here ... I'd be losing my damn mind if I had to do everything she does with long ass lines. At one point I considered working for USPS as a delivery driver but did lots of research and I can understand why they may not be getting many applications for any of the positions because they're standards are very high... they may give you a day off but even on "days off" now, don't really consider them days off because you're basically on stand by and they can call you any moment and you'd have to go in if you want to keep your job. A lot of us have tough, physically and/or mentally demanding jobs at this time but after researching what it's like for USPS workers I'm extremely grateful for the service job I have. I know it's easier said than done but try to be patient and understanding as workers like Lisa are human beings like you just trying to make it through the work week, working their butt off trying to provide you with the best possible service they can. Take that into consideration next time you're waiting in line instead of making angry faces and whispering (not so softly) to the person next to you in line about how "BS" the wait time or service is.. who knows, you might just get some good karma come your way if you do ;) Love and light x

Someone keeps overweighing my packages and overcharging me and my customers for shipping. Not cool.read more

Updating my review. Still 5 stars. Apparently, I'm going to have an annual trip to get enough…read morestamps to mail out my Christmas cards (because I'm always short a few). The line was a little long, which is not unexpected during this time of the year. Everyone is trying to mail things out. One lady was apparently on lunch break so it was just one guy working through the line himself. I could overhear him helping the people in line in front of me, offering helpful suggestions and making sure they got the best options for them. He treated everyone, including myself when it was my turn, with a friendly smile and respect. He seemed to have a great sense of humor. He helped me get the correct postage amount on a card going to Australia and get new Christmas stamps (I'll still probably be short next year, but that's a me issue). Got everything I needed and though the line was long, I feel like I probably only waited about 10 minutes or so. And as before, everyone who uses this post office is nice. I'm still getting the small town vibe, which I love. This is my go-to post office until we move again.

I appreciate the great service that I receive everyday! The mail is neatly put into the box and…read morepackages right to my door! THANK YOU!

Have more than one person behind the counter. Especially when there are customers lined up back…read moreinto the lobby and only one lethargic employee behind the counter who moves slower than the second coming of Christ. Amen.

This post office is located downtown Puyallup. The building is old but the exterior looks nice…read morethough. I was able to park at the curbside. The interior was pretty clean. Customer service was great. When I arrived here there were a few people in line ahead of me. I was able to get assistance within a reasonable time about 25 minutes.

Customer service was great, however, the lady failed to add insurance on my package. I sent out a…read morebox of electronic goods worth $700. My fault for not verifying the receipt at the moment of transaction. I do like how this location is not as busy as Puyallup's.

Very efficient, even with covid restrictions in place. I was able to get my PO Box pretty quickly…read more When the key didn't work, they were very helpful with getting the issue fixed.

Best post office experience. Leon was so nice and helped us get in and out with a passport for our…read morelittle babe :)

Not sure what's going on with post office, we have so many delivery issues from this office…read more We've lived here for three years and have only seen it get worse, Stopped in here Friday to try and pick up a package that said was "incomplete address" The place was not open, some staff could be seen but the door was locked and a hand written note taped to the inside. These guys need help, the place needs to be staffed properly.

Showed up 10 minutes after they opened and all the lights were off and doors were locked. Waited…read morefor another 10 minutes until one of the employees said, "the person with the keys aren't here yet so you all should just find a different post office." Came back later that morning when they finally opened and I overheard the employees in the back laughing and making fun of all of us who were waiting in line. Also, the guy working the front definitely hates his job and it shows. Horrible customer service!

The Good: Friendly service and 2 minutes from the house…read more The Bad: Closed on Saturday for whatever reason, no mail route on my street (even though the next street over does)

The Front desk ladies and amazing at customer service as I said in previous review-that being…read moresaid... The post master leaves something to be desired in the customer service department. A package said delivered on app and clearly it had not been (all my mail goes through them-if was a fraudulent transaction and I need her help to work with pay pal on the issue (a letter stating the tracking # was not one they would except because it did not exist in their system. She refused- she knew it did not arrive because the # would have been undeliverable, but she not only said NO she was very rude...I could not wrap my head around her reluctance in helping a customer prove a package did not arrive when in app it says it was delivered (it was an item worth 28$ it not like it was that big of deal ) but her rude attitude toward me was very unprofessional and made it a big deal. But I will say again all the other ladies in Buckley post office are very kind and helpful. And I have worked with the public so I know a person could have a bad day, but on my worst day I would never treat a customer as horribly as she she did me.

Small post office. Clean and organized. Showed up mid-morning. One employee was working in the…read morelobby. Another appeared to be sorting mail when I came to the counter. They finished what they were doing, giving me plenty of time to take photos and check-in on Yelp plus wait just a bit before they came over. I asked for a parricular type of stamp. They had less than one sheet in stock but enough for my needs. Schedule an appointment for passport application submission. Drive up post box in parking area. Parking on two sides of building. Resident postal boxes in lobby.

Had an appointment for my daughter to get her 1st passport last week and everything went perfect!…read moreGreat customer service by both employees. I'm so glad we came here (My daughter and I) for her appointment it couldn't have gone any smoother. Thank you!