I recently lost a valuable package due to a misdelivery, and despite it being the post office's…read moreerror, they made no real effort to help me recover it. They simply repeated what the scan showed -- "delivered in mailbox" -- even though I never received it. They also told me they couldn't knock on doors to check who might've received the wrong key. That day, only three parcel lockers were open. If my package was misdelivered, one of those boxes would have received my key. If not, then the key was never placed in my mailbox at all. So where did my package actually go? Unfortunately, they closed the case immediately with no real investigation and no follow-up. This experience has left me unable to trust them with my deliveries. And based on previous reviews, this kind of issue has happened to others as well. I cannot recommend this post office for resolving misdelivered packages -- they take no responsibility when things go wrong.

Yet another package delivered to the wrong locked mailbox. I'm beginning to think the person who…read moredelivers them is just stealing because I never see the packages that get mis- delivered, no one returns then to me. I waited 2 and a half months for this package so I am more than a little upset at the either complete ineptitude or outright criminal behavior by this branch.

The ground Post office really is a sad place to get your mail at it does not allow you to be able…read moreto call when you call they don't answer nobody picks up the phone regardless of what number you call they lose your packages they have absolutely no recollection of what they did with your packages once receiving them you keep getting I don't know I've been to the post office and last year at least 60 times for packages that have never been either delivered or they have absolutely no idea where they went after being delivered to their office their employees seem to steal things or throw things away they once they're away for Christmas for my daughter's dead sends as Young memory a very precious gift that they thought was trash and didn't bother to put it in my mailbox nor let me know that it came in there is something wrong with this post office.

Tried calling several times to schedule for me to pick up a package they could not deliver to me…read moreand every time I call, either the line is busy or no one answers. Horrible customer service!

I was provided exceptional service when getting my passport photos taken today. Not only were the…read moreemployees competent and courteous, but the whole process was managed so smoothly that I decided to contact management to offer kudos to the employee who provided the services that I needed at a fair price.

I LOVE this UPS Store. I have a UPS mailbox with them, and…read moreI pay $99 for three months, it is totally worth it for me. The employees are super friendly & they remember me and what box number is mine every time without me having to tell them my box number!

I've visited a couple of times for Amazon return packages and for I-9 work verification process…read more The store opened approximately a year ago. I only learned of them last year in May 2025 when I approached Safeway to shop. I noticed their signage. The owners and employees are nice and very helpful. We had a great connection and a conversation about food. LOL! They recommended I try Herfy's Burger and try the fish and chips. They claimed the portions are huge. I definitely did go to Herfy's and enjoyed it. They were definitely right about the size. Overall, service is prompt and great.

My box is weighed and measured exactly through EBay it was a light weight vintage vhs plastic…read moreholder that weighed under 10 pounds 18x19x10. I Even added weight to label. Already paid 35.93 they came back and said billable charge is 21 pounds and charged another 18 dollars weeks later after. This happened to me once before. WILL NEVER USE THE AGAIN!!!

Very fast and friendly service. I went in to print some documents and it was super quick and not…read moreexpensive at all.

I have always received great customer service and support this local business and will continue to…read moreuse it for letter and package mailing, as well as notary support services.

That exact moment when you sit in the car and your brain goes, "You forgot something..." is…read moreuniversal--but the chocolate eggs being the final boss is what makes it elite. And the box... hanging on by pure hope and questionable tape decisions By the time you walked into the mail room it was basically a cry for help like, "Sir, I don't need shipping--I need intervention." And yes--mail room guy really said, "Don't worry, I've seen worse," and then performed a full repack like a professional gift-saving surgeon. Absolute legend. Honestly, your son is getting a package filled with love and a great backstory, so that's a win all around

Had a package weighed for price. 3.3 lbs costs over $40 due to rising gasoline prices, extra if…read moreinsured. Decided to stop at UPS center to get shipping cost comparison. Same weight, around $20 plus included insured coverage of $100. ‍ Just saying!

I think you guys made record speed tonight!! Thank you so much for making it to my brother in…read moretime!!! Stay safe out there! Everyone on the team who responded was very courteous and made sure to get him the help he needed and then stayed continuing to make sure his family was emotionally okay. Thanks you so much for what you do!

Excellent and knowledgeable service. Plus she boxed and packed my odd shaped item for shipping…read more Top notch.

Poor customer service and basically clueless! Nothing but excuses and is burdened with customer…read moreservice. Sent my daughter there to make some fundraising flyers and she charged her 40 bucks! Save yourself the irritation and make the drive to Graham!

Took a very expensive poster in to be laminated. They never told me there were risks and what they…read morewere . They completely screwed up the poster with wrinkles all through it . The girl at the counter didn't even feel bad. They offered a 10% discount for something that's horrendous. If they would have said anything about the possibility would have had it foam mounted instead.

DO NOT COME HERE: This is the worse business I have ever used. There systems are outdated and take…read moreforever to do basic tasks like uploading certificates from a thumb drive. You cannot email them without having to wait 20 minutes only for them to suggest you go home, put it on a thumb drive, and come back. Even when you do that, they will not do anything to service the customer aside from giving them a $200 bill to print certificates on cardstock along with a $35 dollar "rush fee." All they had to do was hit print. This is the worse business I have ever used and would not have if I didn't need them the next day.

Excellent experience!! Ordered a setup for a neighbor and our home. Install was done promptly and…read morewithout issue. Great work too. Nice to have secure mailboxes now. Fun note - my daughters drove up on someone trying to break into ours a few months after install. They didn't make a scratch!

We recently had our cluster mailbox repaired by Locking Mailbox Installers, and the experience was…read moreexcellent. After our mailbox lock was damaged by a break-in, we contacted Christian, who promptly provided a clear and reasonable quote. Throughout the process, Christian was prompt, professional, and courteous. Notably, Christian secured the master lock from the local post office, ensuring our mail delivery resumed much sooner than expected. We greatly appreciate the attention to detail and excellent customer service provided. We highly recommend Locking Mailbox Installers to anyone in need of mailbox repairs.