Don't ship ship ANYTHING using FedEx EVER!!!!!!…read more This company is a DISGRACE to the service industry and is totally spineless!!! My wife cooked a special meal for our daughter and requested NEXT DAY delivery on two separate occasions and both deliveries FAILED!!! Here are the details: Attempt #1 - Dropped off the package on Friday 3/20/26 and paid for Saturday delivery. Package was not delivered until the following WEDNESDAY!!! My wife lost the receipt so we were unable to make a claim. Attempt #2 - Cooked another meal and tried again. This time dropping off early Thursday and paid for next day delivery for Friday. We paid $135 for the delivery and this time saved our receipt. When the package was not delivered Saturday we went to the store and complained. We asked for a refund. The store has NO POWER to offer refunds!!!! They make you call the 800 number!!! Well, it was the weekend and no one was available. We called on Monday and were told it has not yet been delivered and we have to call AFTER the delivery is made. I called The next day (after it was delivered) and was told you have to file a claim ONLINE - they won't do it over the phone!!!! I went online to file a claim, guess what? You have to have an account to file a claim!!! So I created an account and even gave them my credit card number to be able to open an account! Tried to file a claim and kept getting error messages!!! Called back and told them the issue. I was on the phone for 45 minutes. I was transferred to 3 different people (including online support where they couldn't help me file online). The third person refused to give me a refund!!!! Her reasoning: "I see the driver attempted to make the delivery on Friday and was unable to access the building!" I explained I was not requiring a SIGNATURE and they should have just left it at the door. I also explained they had the phone number of our daughter, why didn't they call her??? I explained she was home!!! They didn't care!!! No refund!!!

The store manager named Shay was absolutely amazing with helping me return a package. I went to a…read morecouple of other FedEx spots and they weren't able to help out until I met Shay here at the Mildred location. As I entered the store she was just finishing up with another customer and put the stuff down without finishing it to address me. While dealing with me another customer came it and dropped off a package and handled both of us very well. I highly recommend this FedEx, just because I saw how well Shay dealt with everybody and helped me out where others couldn't. Thanks Shay!!

I was provided exceptional service when getting my passport photos taken today. Not only were the…read moreemployees competent and courteous, but the whole process was managed so smoothly that I decided to contact management to offer kudos to the employee who provided the services that I needed at a fair price.

I LOVE this UPS Store. I have a UPS mailbox with them, and…read moreI pay $99 for three months, it is totally worth it for me. The employees are super friendly & they remember me and what box number is mine every time without me having to tell them my box number!

Very fast and friendly service. I went in to print some documents and it was super quick and not…read moreexpensive at all.

I have always received great customer service and support this local business and will continue to…read moreuse it for letter and package mailing, as well as notary support services.

First time mailing out something from this place. I saw that they're right by the Safeway and I…read moreneeded to pick up a few groceries as well as mail some seed packets up north so I decided to try them out. The store is very clean and they have a variety of packaging as well as delivery options. Typical shipping prices, which couldn't be helped -it is what it is. Great customer service. There was only one person working when I went in so there was a bit of a wait as the employee was assisting another customer with what appeared to be finger printing and another customer ahead of me in line. It was only around 10:30AM on a Friday so I assume more workers come in for the afternoon shift when there tends to be more customers. I would definitely come back in the future when I need to ship something. Very convenient location and they get the job done.

That exact moment when you sit in the car and your brain goes, "You forgot something..." is…read moreuniversal--but the chocolate eggs being the final boss is what makes it elite. And the box... hanging on by pure hope and questionable tape decisions By the time you walked into the mail room it was basically a cry for help like, "Sir, I don't need shipping--I need intervention." And yes--mail room guy really said, "Don't worry, I've seen worse," and then performed a full repack like a professional gift-saving surgeon. Absolute legend. Honestly, your son is getting a package filled with love and a great backstory, so that's a win all around

Had a package weighed for price. 3.3 lbs costs over $40 due to rising gasoline prices, extra if…read moreinsured. Decided to stop at UPS center to get shipping cost comparison. Same weight, around $20 plus included insured coverage of $100. ‍ Just saying!

i.c.e. safety man wearing mask and sunglasses spotted inside…read morelobby with a gopro and digital camera pointed directly at the reception window / shipping desk. do not come here for passports, travel related, or anything besides shipping needs. staff are great. this has nothing to do with them.

Taking a trip to the post office turned into a bit of ohs and ahs! WOW is this really where the…read morepost office is!! Well you get a bit more than you bargain for a trip to the post office. Next time you need to just go to the Post office, take a friend or out of town visitor here. It is definitely tourist friendly. The elevator was photo worthy but due to a time restraint I could not go picture crazy. The coffee shop was worthy to visit and grab a donut or cup of coffee but poor barista was doing a couple of jobs at one time. He was struggling to help 3 customers and my watch was ticking so maybe next time our family will come have a coffee and donuts. The post office had the beautiful historic touch and my son adds it even have a smell of history. I understood well and it was not that bad smell but it had that historical groove and you felt good vibes here. It was kind of like a Mr Roger's neighborhood flavor and modern mixed in one. I enjoyed my visit and I will definitely be back. This trip to the post office brought a new experience and excitement about Tacoma! The hospitality at the actual post office was the highlight moment. Genuine old fashioned customer service and genuine smiles. The smiles was all contagious among strangers too. It is so many hidden gems of history in this place. Please Yelpers if you come , you will get camera crazy. I started to but my husband was restless for his other errands. But husband dear, I am going to sweet talk him to bring me back for a great coffee date. Thank for so much history in this place. I love and it was our conversation piece all day.

What a refreshing experience! I was frustrated after receiving the runaround from my local bank…read morewhen attempting to get a document notarized. Everyone that I talked with was helpful and accommodatiing. It was the worth the $10 fee.

They are close to my home and have been very friendly. Wait time is usually not too bad. I've done…read morebusiness with them for a few years now. I used to have to go to Puyallup but the Bonney Lake location is a lot closer. Thanks for the friendly atmosphere and quick service!