Sorting through packages is a problem as customers wait for packages that have not been sorted and…read moreplaced for pickup. This is a problem and management needs to hire a person or person to sort packages. This is up to the owners ... They need to be prodded

Terrible and lazy employees refused to help anyone.... came in no one was in line.... The employee…read moreKimberly insisted I do my return through the machine.. when the machine told me to see an associate, she acted annoyed. This place is getting ridiculous..... why have employees at all if they just want to stand around and not help.

Tried charging me $2 to print out a UPS shipping label from Amazon.... Yikes. Giving 2 stars…read morebecause I had a decent experience here once. (Where she printed the amazon label and didn't charge $2)

Eren was awesome!!! Incredible service. Super helpful and fast service. I had a few Amazon…read morereturns as well as a Spectrum modem to be returned. Eren had 3 customers at the same time, handled all of us at the same time and had us in and out in minutes. A+++++.

Copy Copy has saved my bacon many times. I know I can depend on them for any print services. Today…read moreI was in picking up about 270 pages of documents for a life skills program I am working. It was really efficient I emailed all my documents and within thirty minutes it was printed. It included a 175 page PowerPoint, 40 page packet, and a 30 page homework packet. Angela helped me and she was so detailed oriented and took a ton of time helping me organize, showing me how to copy the best way , and she even created title pages for the three packets. She corrected all my mistakes when I asked her to even after she had printed it. She did a wonderful job assembling and binding everything. Without her help this would have taken me hours. Thank you Angela!

I stopped in to print a PowerPoint presentation, while nearby at a Conference, The three employees…read morepresent did not seem to be focused on service, but more on personal conversation. None of them could assist with the issue I was having. I ended up at another printing business nearby. Not a good experience or use of my time. They were the opposite of this business.

There were a lot of challenges with shipping a package to this store. I went to pick up the…read morepackage and they were not very service oriented.

FedEx is pretty bad in the Vail Valley. Shipments routinely are delayed while UPS provides great…read moreservice. Avoid using FedEx to ship to the Vail Valley or when shopping anything important from the Vail Valley.

Getting mail in the mountains is a challenge! Jimmy and team always go above and beyond to make…read moresure we get all of our deliveries. They are super helpful with shipments too always willing to check for delivery times prices and are on top of circumstances here so that our packages get where they belong.

They have been fantastic. I can always pick up my mail unlike any of the post offices in Summit…read moreCounty. I switched to them due to the number of "returns" and lack of professional treatment, especially at the Dillon Post office. Another mail service closed down last year. This feels like "someone" is killing the competition.

My husband and I came here from a recommendation and were very pleased with the service and our…read moreski/snowboard rentals. The price was so much better than renting on the mountain with the epic discount! Will definitely rent from here in the future.

I bought boot heaters a few years ago. There have been problems. Kind people worked with me…read morethroughout the process (repeated failures). They were patient, everybody won. We are fortunate to have merchants like this in our community (not corporate). Thanks, Chris.

I have never reviewed a PO. But here goes- in all the PO's of this area the customer service here…read moreis the best! There are two really nice ladies, one who is named Star and she is a star and a gentleman. They are so nice, and never seem frazzled. I have received some weird attitudes from the staff at Edwards PO, like they do not want to be there. The Vail one is like you are in the twilight zone. This one is run efficiently!

First of all, the guy working the counter was all alone.. But REGARDLESS, he absolutely killed it…read more Speedy, expedient, polite, professional and absolutely crushed anything that came his way. Between helping other customers resolve an issue to collecting package slips and getting a line of people between 5-8 people their package/ and out the door and/or getting something mailed out in under a couple of minutes. And not just once but multiple times as the line would form again. While I was getting some things filled out and ready to mail out, he was super helpful and attentive, all while giving every customer the same attention. Alex is an excellent worker and deserves a raise! If I could give more than 5 stars based on his work ethic alone I would. Mis respetos y agradecimiento por tu esfuerzo Alex.

Wanted to charge me $400 to crate my antique table in the quote. When I told the guy about my table…read moreoriginally, he said "Well, since it already has a crack in it, we aren't responsible if it breaks in half." Cool. Thanks for setting the bar low and worrying me that your workers are going to be careless because "well, there's already a crack in it! So why not break it in half!" Additionally, they are unaccommodating and have this attitude of "Well, this is how we do things so bye, Felicia." And when I asked about the drop off timeframe and told the guy I don't feel comfortable waiting around all afternoon at my new apartment for the movers, so can they let me know when they are on their way or at least call me when they get there? The guy said "Well, hopefully your employer is flexible." Wrong answer. I am not sure how this place has five stars, because I don't see them doing a very good job.Dan, the sales guy, also said he would follow up with me by the end of this week about my moving company decision, never heard from him. He has a bit of an elitist attitude and apparently thinks finding ways to accommodate people who are about to shell out a pretty penny isn't worth his time. There are several moving companies out there to choose from, so I suggest you guys change your attitude and business model. Update: This review was made well over two years ago. My other reviews have nothing to do with you. Deal with the issue at hand. First of all, I chose not to do with business with you, not the other way around. Get your facts straight before posting a reply two years later!

From the owner: American Moving & Storage specializes in dependable moving and storage solutions for all clients…read more Whether moving locally within Vail Valley or needing goods transported to or from either coast, we have the skills, equipment, and employee staffing to take care of it. We offer expert packing, art crating, climate controlled storage, auto transports, high value transport and new products moving in addition to residential and commercial work. We've maintained a great BBB record for the last 15 years. Lastly, we are Colorado family owned and operated. We will take care of your move like family!